Any chance of speaking to a real person ?!
No worry taking your monthly payment, not so easy trying to get anyone at the branch or customer service to speak to you. Terrible digital / automated service that goes round in circles but doesn’t resolve.
No prompt call back, and when tried another route, ie the sales line ( of course that’s answered) when they realise it’s not for sales, put on hold and cut off ……. Back to BMW’s I think!!



