I had a subscription with this company and on my second order they sent me the wrong product. I contacted them and was totally blown away with their prompt response to this matter. They were very help... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m new to this company, I inquired about canceling & they were very understanding. Being retired & on a fixed income there isn’t a lot of extra cash available. If it works for me I will definitely pu... See more
Even though my first package arrived empty, the company made things right by sending two replacements, which I received yesterday. They apologized for the wait and followed up to make sure everything... See more
They immediatley acknowledged my concern, and gave me a instant refund. I had the data to secure my issue, and they gave me No delay or questions regarding it. If you ever find yourself in need of som... See more
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Exceptional service.......
I was extremely pleased with the caring, efficient and professional service that I received upon contacting Auniva via their support site. I had an almost immediate and supportive response to my request and I am fully satisfied. I will certainly use this company in the future.
September 30, 2026
Unprompted review
NO CUSTOMER SERVICE.
After receiving 9 months of product in 3 months, I emailed and requested my subscription be temporarily suspended, and that they confirm actioning my request by return email.
When I received no response, I cancelled the subscription authorisation through PayPal to ensure I wasn’t charged thereafter.
Completely disregarding my request, Auniva proceeded to inform me that my payment method had failed, and they would try again, every four days. I replied, (the first time) advising that I had cancelled the payment method, and attaching my original request. I have now resent this same email, every time I receive their ‘your payment was unable to be processed’ email, and still no acknowledgement of my initial request. I cannot comment on this company’s customer service, because in my experience, THERE IS NO CUSTOMER SERVICE!!
August 6, 2026
Unprompted review
Reply from Auniva
Hi Andrea,
Thank you for taking the time to share your feedback, and we're sorry to hear about your experience.
Subscriptions are actively selected at checkout, and cancellation is simple. Each shipment follows the bundle and delivery schedule chosen at checkout.
You can cancel anytime through the customer portal or by reaching out to us directly, and we take care of it right away.
Your subscription has been cancelled, and we've refunded all your orders.
If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.
We love the Amla Superfruit Extract…
We love the Amla Superfruit Extract product
September 30, 2026
Unprompted review
This company automatically puts you on…
This company automatically puts you on subscription and is impossible to locate to unsubscribe! You are stuck with endless bottles of product and an impossibility of getting off it
October 1, 2026
Unprompted review
Reply from Auniva
Hi Marie,
Thank you for sharing your feedback, and we're sorry to hear about your experience.
Subscriptions are actively selected at checkout, and cancellation is simple.
You can cancel anytime through the customer portal or by reaching out to us directly, and we take care of it right away.
Your subscription has been cancelled, and you won't receive any further charges or shipments.
We've refunded all your orders, as you are covered by our 90 day money-back guarantee.
If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.
No Response to My Request to Cancel Subscription
I have attempted multiple times to cancel my subscription with Alecia- now Auniva. It has been impossible to do so via their website and although I have written two separate email requests, the company has not yet responded to my requests. They continue to send and charge me for product I do not want. Very frustrating.
October 1, 2026
Unprompted review
Reply from Auniva
Hi Elizabeth,
Thank you for sharing your feedback, and we're sorry to hear about your experience.
Subscriptions are actively selected at checkout, and cancellation is simple.
You can cancel anytime through the customer portal or by reaching out to us directly.
We're looking into what happened with your account, but in the meantime, we've taken care of everything for you.
Your subscription has been cancelled, and you won't receive any further charges or shipments.
We've refunded all your orders, as you are covered by our 90 day money-back guarantee.
If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.
Return for refund honored
I wanted to return my order at the 3 month date because the Amla did not help as advertised. My request for a refund as they promised was honored. I complied with their requirements for the return and my refund was prompt.
September 30, 2026
Unprompted review
I had a heart attack and 2 strokes in…
I had a heart attack and 2 strokes in April 20276. I had been on Lisinopril and Amlodipin for 2 years. I was suffering with the headaches, dizziness,muscle aches, memory loss and other side effects of those drugs. Then I heard about beet root and Amla. I don't like taking drugs. Since I had the side effects anyway, why not?! I got out of the hospital in May of that year. My doctor wanted to add Losartin
I said no. Since then the.dizziness has stopped, no more headaches, no cough, no brain fog, no tiredness. Glad I found you
April 22, 2026
Unprompted review
Fantastic
Fantastic! They were professional and trustworthy. I was mistaken about my order and they (customer service) assisted in explaining everything . Very good to do business with !
September 30, 2026
Unprompted review
Amazing customer service!
While the website is confusing to me, the experience with the support staff was amazing. I am very happy with the overall experience, and I look forward to doing more business with Auniva in the future.
September 27, 2026
Unprompted review
Review
I have found every experience with AUNIVA to be absolutely fabulous… Their customer service is top-notch when there was some confusion with my order(on my part!)…. They took care of it right away, and I cannot recommend this company enough..
September 29, 2026
Unprompted review
It seemed to make a difference
It seemed to make a difference. Still on it!
September 30, 2026
Unprompted review
Great Customer Service Representative
Great Customer Service Representative! A pleasurable experience!
September 30, 2026
Unprompted review
I had, what I thought was a major problem.
My problem was taken care of on that same day. Amazing 👏.
September 29, 2026
Unprompted review
The customer rep was very knowledgeable…
The customer rep was very knowledgeable and handled my concern quickly, and I was very pleased with the outcome. Very Integris company.
September 30, 2026
Unprompted review
The way service should be
The way service should be! Courteous and efficient!
September 30, 2026
Unprompted review
Professioinal and Caring Service.
It was convenient through the entire process of placing my order. We realized that the shipping address was mistakenly incorrect. Even though the product was shipped to that address, they shipped the order to the correct address so that I could receive my product. Thank you for being so caring and professional in your business practice,
September 29, 2026
Unprompted review
I asked a question about cost on site
I asked a question about cost on site, and shipping to Alberta, Canada.
The answer came very quickly, so I ordered the 3 bottles.
Hopefully they will make it across the border safely and quickly.
I noticed that there is an automatic refill every two months. Certainly hope that the product is worth continuing past the first 3 bottles!
One fault with the actual ordering system is the address input.
I was putting in the address and it over rode my address.
It should have been as follows
325
7 st E
Brooks
T1R 1C2
NOT 325 7
I couldn’t get it changed.
Have a wonderful day
Peter Neilley
September 29, 2026
Unprompted review
Prompt response and refund no questions…
Prompt response and refund no questions asked. Very happy
September 29, 2026
Unprompted review
fast response good information
September 29, 2026
Unprompted review
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