Really, really poor customer service - in fact no customer service at all! I to was supposed to receive over £200 in commissions for selling their three screen displays which I use daily and no one ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Some people adapt to their workspace. We built a company for those who don't. Aura Displays was founded on a simple but powerful belief: the best work happens when nothing gets in your way. Not your location. Not your setup. Not your screen. Headquartered in Delaware, USA, we design portable display solutions for professionals who move fast and think bigger. Every product we make starts with the same question — what would make this truly extraordinary? The answer shapes everything. The materials. The engineering. The weight of it in your bag. The moment you open it and it just works. We obsess over details others overlook. Pixel-perfect image quality. Connections that are instant and reliable. Designs thin enough to forget you're carrying them, and sturdy enough to go everywhere you do. Because the best tool is the one you never have to think about. Our customers span over 100 countries — freelancers, executives, architects, developers, and teams at some of the world's most demanding companies. They chose Aura because they expect more. So do we. We back every product with dedicated support and a commitment that goes beyond the sale. Your experience with Aura doesn't end at checkout — it's where it begins. This is what we make. This is why we make it. Aura Displays. Work Without Limits.
Contact info
Dover, United States
- hello@aura-displays.com
- aura-displays.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not buy here
Do not buy here. I have ordered screens but never received them. They don't answer to emails. Total disaster.
I have a commission from the affiliate…
I have a commission from the affiliate program cooperation with them, but they have not responded and provided support for more than 2 months. There are signs of taking advantage of affiliate marketers. You should be careful when participating in the program with them.
Do Yourself A Favor, DO NOT Buy From Aura!!!
I recieved an Aura Dual Boost 15.6 Pro Maz monitor as a Fathers Day present on June 15, 2025. It was defective as only one of the two monitors would work. I started the return/refund process on June 18, 2025 and sent to them all of the required material they requested including a video of the monitor not working. three months later, I have not even received the return mailing slip! I keep being told that the process is moving, but I am starting to feel that Aura has no intention of processing the return of this non-working monitor. Again, do yourself a favor and look elsewhere for a monitor.
They are scammers
They are scammers. This website and company should be shut down. I got Triple Aero 15.6” for my husband as a gift but one screen did not power on. I had requested a return on 2nd August. Its 7th August now- still no return or Refund! They are openly cheating public.
Do not purchase from this company - they will rip you off
I ordered a screen, which cost around GBP £300. It was despatched by FEDEX, but Aura Displays decided not to require a delivery signature, so when the FEDEX driver arrived at my house, the package was left close to my front door, unfortunately from where it went missing before I came home to pick it up.
After me having to chase FEDEX for information as Auda washed their hands of the matter, FEDEX advised that they had delivered as per the instructions.
I have now been more than 4 weeks chasing Aura to either providea credit or send a replacement order as the fault lies with them.
All you get is a customer services team (probably using AI) sending messages saying that are sorry and are looking into the matter and would come back with a solution which never happens.
Every couple of days I get emails from their marketing team asking me to review my purchase. I have left 2 reviews, setting out my experience, neither of which have been published on their website.
Do not buy from this company. They can't be trusted.
Don’t buy- no response and cannot refund
Can’t return item. It’s been 2 months now.
Nightmare
Nightmare. Bought the Aura display screen, it’s the wrong portal connection. Contacted them and revived an email saying had received and would be in touch soon. No contact, so I contacted again, again same email. I requested refund. No answer. Then they asked me to send photos of the box intact which I did. Another 2 weeks later they assured me I would receive a returns slip. It’s been almost 9 weeks. No refund email.
I contacted again, and another BS email saying it’s on its way.
This site has to be a scam.
Do not buy from here.
Frustrated that these companies can just pop up. Don’t not buy from them.
This company is not trustworthy
This company is not trustworthy. I placed an order, but the product does not work as described. I wanted to return it, but since then I’ve been stuck in an endless back‑and‑forth of emails.
They keep asking for different things — including photos, and then telling me to upload the photos to a link that doesn’t even work. I still haven’t received a return label or any proper way to send the product back.
Very poor customer service and shady tactics to avoid accepting returns. Avoid at all costs!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








