Aura Displays Reviews 

53
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, describing it as poor, unhelpful, and often non-existent, with some feeling ignored or receiving no response to their inquiries. Customers frequently encountered significant issues with the return process, finding it difficult to initiate and complete returns, often due to a lack of response or delays in receiving return labels. The refund process was also a major source of frustration, with many reporting that they never received their money back even after returning products or being promised refunds. Reviewers also reported problems with product quality, including defective items, screens with scratches, and products that did not work as advertised or broke quickly. However, some people were satisfied with their purchases, praising the product's quality, ease of use, and overall performance, considering it the best product they had bought.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some expressing satisfaction with their purchases,... See more

Return policy

Consumers find the return policy to be a source of frustration, with many reporting significant delays and... See more

Customer service

People report negative experiences with customer service, with many describing it as poor, non-existent, or... See more

Refund

Reviewers highlight negative aspects of refund, with many reporting significant difficulties in getting their... See more

Response time

Customers had negative experiences with response times, with many reporting that support takes weeks to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Really, really poor customer service - in fact no customer service at all! I to was supposed to receive over £200 in commissions for selling their three screen displays which I use daily and no one ha... See more

Rated 1 out of 5 stars

Avoid AURA DISPLAY at all costs. This company is fraudulent. I ordered multiple items, and one was missing from the delivered parcel. After months of excuses from their customer service (first a... See more

Rated 1 out of 5 stars

I began a return request on 24th June 2025 and as of 15th January 2026 I am yet to be able to return the item and receive a refund. All they say is that they are working on this as soon as possible.... See more

Rated 1 out of 5 stars

Horrible experience with return. There is no phone support. I am continuously getting the run-around, seems like on purpose. I have not written a bad review ever so please take this seriously befo... See more


Company details

  1. Electronics Company
  2. Electronics Manufacturer
  3. Electronics Store

Written by the company

Some people adapt to their workspace. We built a company for those who don't. Aura Displays was founded on a simple but powerful belief: the best work happens when nothing gets in your way. Not your location. Not your setup. Not your screen. Headquartered in Delaware, USA, we design portable display solutions for professionals who move fast and think bigger. Every product we make starts with the same question — what would make this truly extraordinary? The answer shapes everything. The materials. The engineering. The weight of it in your bag. The moment you open it and it just works. We obsess over details others overlook. Pixel-perfect image quality. Connections that are instant and reliable. Designs thin enough to forget you're carrying them, and sturdy enough to go everywhere you do. Because the best tool is the one you never have to think about. Our customers span over 100 countries — freelancers, executives, architects, developers, and teams at some of the world's most demanding companies. They chose Aura because they expect more. So do we. We back every product with dedicated support and a commitment that goes beyond the sale. Your experience with Aura doesn't end at checkout — it's where it begins. This is what we make. This is why we make it. Aura Displays. Work Without Limits.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

53 reviews

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2-star
1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.6

All reviews

(53)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

I have a commission from the affiliate…

I have a commission from the affiliate program cooperation with them, but they have not responded and provided support for more than 2 months. There are signs of taking advantage of affiliate marketers. You should be careful when participating in the program with them.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Do Yourself A Favor, DO NOT Buy From Aura!!!

I recieved an Aura Dual Boost 15.6 Pro Maz monitor as a Fathers Day present on June 15, 2025. It was defective as only one of the two monitors would work. I started the return/refund process on June 18, 2025 and sent to them all of the required material they requested including a video of the monitor not working. three months later, I have not even received the return mailing slip! I keep being told that the process is moving, but I am starting to feel that Aura has no intention of processing the return of this non-working monitor. Again, do yourself a favor and look elsewhere for a monitor.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers. This website and company should be shut down. I got Triple Aero 15.6” for my husband as a gift but one screen did not power on. I had requested a return on 2nd August. Its 7th August now- still no return or Refund! They are openly cheating public.

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this company - they will rip you off

I ordered a screen, which cost around GBP £300. It was despatched by FEDEX, but Aura Displays decided not to require a delivery signature, so when the FEDEX driver arrived at my house, the package was left close to my front door, unfortunately from where it went missing before I came home to pick it up.
After me having to chase FEDEX for information as Auda washed their hands of the matter, FEDEX advised that they had delivered as per the instructions.
I have now been more than 4 weeks chasing Aura to either providea credit or send a replacement order as the fault lies with them.
All you get is a customer services team (probably using AI) sending messages saying that are sorry and are looking into the matter and would come back with a solution which never happens.
Every couple of days I get emails from their marketing team asking me to review my purchase. I have left 2 reviews, setting out my experience, neither of which have been published on their website.
Do not buy from this company. They can't be trusted.

July 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Nightmare

Nightmare. Bought the Aura display screen, it’s the wrong portal connection. Contacted them and revived an email saying had received and would be in touch soon. No contact, so I contacted again, again same email. I requested refund. No answer. Then they asked me to send photos of the box intact which I did. Another 2 weeks later they assured me I would receive a returns slip. It’s been almost 9 weeks. No refund email.
I contacted again, and another BS email saying it’s on its way.
This site has to be a scam.
Do not buy from here.
Frustrated that these companies can just pop up. Don’t not buy from them.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

This company is not trustworthy

This company is not trustworthy. I placed an order, but the product does not work as described. I wanted to return it, but since then I’ve been stuck in an endless back‑and‑forth of emails.

They keep asking for different things — including photos, and then telling me to upload the photos to a link that doesn’t even work. I still haven’t received a return label or any proper way to send the product back.

Very poor customer service and shady tactics to avoid accepting returns. Avoid at all costs!

July 23, 2025
Unprompted review
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