Auraeyes Reviews 

261
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the sunglasses are remarkably stylish, very comfortable to wear daily, and offer a great fit. Many people also deeply appreciate the affordable pricing, nice packaging, and generally smooth shipping process. Some reviewers were not happy with the long shipping delays and unexpected delivery issues that occurred along the way. Others specifically noted that the frame materials feel rather cheap and flimsy compared to initial expectations. Consumers also mentioned that some items arrived much smaller than pictures suggested, and dealing with returns proved complicated.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as many reviewers praise the stylish designs,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the stylish design, comfortable... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing fast and proper... See more

Order

Customers had ambiguous experiences with order processes, as while some reviewers reported that the ordering... See more

Price

Consumers find price to be a mix of satisfaction and disappointment, with many reviewers praising affordable... See more

Reviews shaping this summary

Rated 2 out of 5 stars

+fast delivery +good marketing +nice packaging -quality pretty poor, seems like any chinese sunglasses you can get for 5 bucks at a cornershop -fit only small heads, women and children -after c... See more

Rated 5 out of 5 stars

Does exactly what it says on the tin. For the price the glasses are good quality, delivery took about a week to get to me in Dublin, well packed so no chance of damage. Would recommend, I have already... See more

Rated 5 out of 5 stars

They are just incredible Super stylish with the benefits of being so comfortable Great value for money and I will go again

Rated 5 out of 5 stars

Was expecting it to be just a little bigger in size because I'm actually using the frames to put my prescription lenses. All in all they fit perfect.


3.4

Average

TrustScore 3.5 out of 5

261 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(261)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I did not received

I did not received! I bought the 20th August and nothing till now (the 16th September). That company, Aura Eyes, advertising on Instagram is a scam!

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Great price for the quality!

It took a little longer to arrive(2 weeks)... but the final product is great! I was very happy when I received my glasses! Top notch service!

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

The products are excellent

The products are excellent, well made, and have attractive designs. The main issue is the delay in shipping; however, the concerns raised regarding the delivery were addressed and resolved satisfactorily.

September 8, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with Aura…

Very disappointing experience with Aura Eyes\. The customer service is extremely difficult to reach and never responds when you actually need help\.

My package took **10\+ days** to arrive in the country, and only then was I informed that I had to personally go to the port and pay customs/douanes fees in order to receive it\. This was not made clear to me when I placed the order\.

Since I was not aware of these additional requirements and wanted to cancel the order, I tried contacting customer service multiple times, but **nobody answered**\.

In the end, I **never received my package**\. The long delivery time combined with the lack of communication and customer support made this a very frustrating experience\.

I would strongly recommend being very careful and checking the customs/douanes process and additional fees before ordering\.

August 26, 2026
Unprompted review
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Rated 1 out of 5 stars

These lot are scammers

These lot are scammers, don't buy anything from them. I purchased a pair of sun glasses but they came very small (ceil mystique), before purchase I confirmed the lense width and they confirmed it was 52mm, on their models it looked like 52mm, but when it came through it was 44mm. I wanted to return but now I have pay for my return fees, which are half the price of the sun glasses and they don't reply back to any of my messages now, which I how I think they make their money.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Sunglasses - Do not buy

Ordered a pair of sunglasses, labelled as polarized. They were clearly not polarized, of cheap quality and broke after less than 3 months. Any refund was rudely refused. DO NOT BUY!

August 19, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered with aura Eyes after seeing…

I ordered with aura Eyes after seeing an instagram ads. The delivery was fine - but I returned the sunglasses as they were not to my liking. Up until here everything was fine.

But then I returned the shipment - at my own cost - the parcel arrived and 2 months later I still haven’t received a refund. It is also impossible to reach them and get any reply on my Emails.

I’m trying to get my money back with PayPal and the customer protection but it is a horrible process & I’m happy that they support here

August 16, 2026
Unprompted review

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