+fast delivery +good marketing +nice packaging -quality pretty poor, seems like any chinese sunglasses you can get for 5 bucks at a cornershop -fit only small heads, women and children -after c... See more
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I did not received
I did not received! I bought the 20th August and nothing till now (the 16th September). That company, Aura Eyes, advertising on Instagram is a scam!
Great price for the quality!
It took a little longer to arrive(2 weeks)... but the final product is great! I was very happy when I received my glasses! Top notch service!
The products are excellent
The products are excellent, well made, and have attractive designs. The main issue is the delay in shipping; however, the concerns raised regarding the delivery were addressed and resolved satisfactorily.
Very disappointing experience with Aura…
Very disappointing experience with Aura Eyes\. The customer service is extremely difficult to reach and never responds when you actually need help\.
My package took **10\+ days** to arrive in the country, and only then was I informed that I had to personally go to the port and pay customs/douanes fees in order to receive it\. This was not made clear to me when I placed the order\.
Since I was not aware of these additional requirements and wanted to cancel the order, I tried contacting customer service multiple times, but **nobody answered**\.
In the end, I **never received my package**\. The long delivery time combined with the lack of communication and customer support made this a very frustrating experience\.
I would strongly recommend being very careful and checking the customs/douanes process and additional fees before ordering\.
Very happy with my purchase from Aura…
Very happy with my purchase from Aura eyes, i bought two pairs of sun glasses, great quality and a great fit, would recommend.
Martin.
Everything is fine with the price
Everything is fine with the price. The issue is that I chose the Summer 2-for-1 offer, and one pair is too small for my face while the other is too large.
Absolutely amazing & luxurious quality
Absolutely amazing & luxurious quality. Exactly how the photo looks. Shiny & comfy. Very recommend. Almost forgot! The packaging very luxurious !!!
Great products and also great delivery.
Great products and also great delivery.
The glasses have arrived and look…
The glasses have arrived and look exactly as pictured. I’m very satisfied with them. Shipping was a little slow, but they were definitely worth the wait.
Beautiful sunglasses
Beautiful sunglasses, looks very modern, perfect fitr, suit on my face and good quality too.
Overall very happy with the purchased.
Great stylish sunglasses delivered…
Great stylish sunglasses delivered quick for cheap.
Be careful!! No "hassle-free return" as stated on the website
Sizes are extremely deceiving online than in real life. The sunglasses I got were much smaller than the pictures. On the website it says it's a "hassle free" return - it is NOT. Return is at your own cost which comes even to the price of the sunglasses. Just money down the drain.
Delivery was quick and glasses came in…
Delivery was quick and glasses came in nice boxes and were well protected. Love the glasses design, very cool.
These lot are scammers
These lot are scammers, don't buy anything from them. I purchased a pair of sun glasses but they came very small (ceil mystique), before purchase I confirmed the lense width and they confirmed it was 52mm, on their models it looked like 52mm, but when it came through it was 44mm. I wanted to return but now I have pay for my return fees, which are half the price of the sun glasses and they don't reply back to any of my messages now, which I how I think they make their money.
Sunglasses - Do not buy
Ordered a pair of sunglasses, labelled as polarized. They were clearly not polarized, of cheap quality and broke after less than 3 months. Any refund was rudely refused. DO NOT BUY!
Good quality sunglasses
Good quality sunglasses, order was shipped promptly.
It was fast delivery and the sunglasses…
It was fast delivery and the sunglasses are amazing they fit so perfectly.
I ordered with aura Eyes after seeing…
I ordered with aura Eyes after seeing an instagram ads. The delivery was fine - but I returned the sunglasses as they were not to my liking. Up until here everything was fine.
But then I returned the shipment - at my own cost - the parcel arrived and 2 months later I still haven’t received a refund. It is also impossible to reach them and get any reply on my Emails.
I’m trying to get my money back with PayPal and the customer protection but it is a horrible process & I’m happy that they support here
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