Auraeyes Reviews 

248
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the sunglasses feature highly stylish designs, comfortable daily fits, and great affordable prices that make them a wonderful bargain. People also genuinely appreciate the fast shipping times, nice boxes, and overall neat packaging when receiving their orders safely without any damage. However, some customers also noted that the delivery process took much longer than originally expected and items sometimes arrived significantly smaller than advertised. Buyers additionally experienced poor build quality, flimsy frame materials, and very complicated return procedures that made sending products back quite frustrating.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. Many reviewers praise the... See more

Quality

Consumers find quality to be ambiguous, reflecting a clear split in customer experiences. While many... See more

Delivery service

Customers had ambiguous experiences with delivery_service. Many reviewers praised the fast shipping times,... See more

Order

Reviewers express mixed feelings regarding their order experiences. While some consumers report a smooth... See more

Price

Users describe mixed feelings regarding price, highlighting a division among customers. Many reviewers praise... See more

Reviews shaping this summary

Rated 2 out of 5 stars

+fast delivery +good marketing +nice packaging -quality pretty poor, seems like any chinese sunglasses you can get for 5 bucks at a cornershop -fit only small heads, women and children -after c... See more

Rated 5 out of 5 stars

Does exactly what it says on the tin. For the price the glasses are good quality, delivery took about a week to get to me in Dublin, well packed so no chance of damage. Would recommend, I have already... See more

Rated 5 out of 5 stars

They are just incredible Super stylish with the benefits of being so comfortable Great value for money and I will go again

Rated 5 out of 5 stars

Was expecting it to be just a little bigger in size because I'm actually using the frames to put my prescription lenses. All in all they fit perfect.


3.5

Average

TrustScore 3.5 out of 5

248 reviews

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No recent history of asking for reviews

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Replied to 7% of negative reviews

Typically replies within 1 month

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3.5

All reviews

(248)

224 reviews in the last 12 months

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Rated 1 out of 5 stars

No return possibility! and terrible quality

While it mentioned it to be delivered in 2-5 days, it became 1 month. I needed them for my holiday and let their chatbot know that if it wouldn’t be on time I had to cancel and return them. I spend €150 and I still cannot seem to send them
Back. Their chatbot said several times he’s gonna send me to management so they can contact me, but this never happened. He also send me a non-existing email-adress I should contact for the return process. It also ignores me often. They are criminal! I need my money back, because the quality of the glasses is also really shitty and nothing like on the adds, where they dare to compare themselves with the higher actual brands. The glass reflects the background back in your eyes, so you have rear view as well, very dangerous. Don’t every buy from them!

July 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.

The sunglasses I received looked nothing like the products shown in the advertisements and on the website. The colors, lenses, and overall appearance were significantly different from what was advertised. The marketing photos create a completely misleading impression.

When I requested a return, I was first offered only a 35% refund if I kept the products. Returning them would have required me to pay for international shipping myself, making a proper refund almost pointless.

I eventually accepted the partial refund because it wasn’t worth spending even more money on return shipping. In my opinion, this business model leaves customers with little practical choice.

I will not buy from Aura Eyes again and cannot recommend this store to anyone looking for products that actually match the advertised images.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

This must be the worst scam company out…

This must be the worst scam company out there. First, you'll wait about 14 days before the package arrives. 2nd, if you want to return the items, you'll be faced with non-responsive customer service and false return slips. I ordered two sunglasses, they came in one package. And now I should pay for two return slips to send both sunglasses back. And my WHY IS THAT email got ignored. DON'T BUY ANYTHING FROM THEM!!

August 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Does exactly what it says on the tin

Does exactly what it says on the tin. For the price the glasses are good quality, delivery took about a week to get to me in Dublin, well packed so no chance of damage. Would recommend, I have already repurchased and same experience 2nd time around.

August 2, 2026
Unprompted review
Rated 2 out of 5 stars

marketing better than product

+fast delivery
+good marketing
+nice packaging

-quality pretty poor, seems like any chinese sunglasses you can get for 5 bucks at a cornershop
-fit only small heads, women and children
-after contacting refund services and being told to wait 24 hours, still havent received a response after many days

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, cheapest 1 dollar plastic sunglasses, no one replies on how/where to send it back and get refunded.

July 31, 2026
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Rated 1 out of 5 stars

returns are not possible

returns are not possible, be aware this is a scam company. very poor quality. not sure how a manufacture could actually pull it off to make this poor quality.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Got “Naro” and “Ocean Secret” models

Got “Naro” and “Ocean Secret” models. Great quality, great packaging, looks identical to the advertisement. Ocean Secret are a little bit smaller than expected, but look great. The only negative is that they took forever to arrive in Europe, but this should not impact negatively the rating.

July 30, 2026
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Rated 4 out of 5 stars

Took a while to arrive but i received…

Took a while to arrive but i received the piece in dubai.

Look man for like 140 Aed per piece after discount the design is great. The quality could be better but its not too bad.

Just know you get what you pay for. Not exact 1 of 1 of designer. As soon as you pick you know its not quality but man the design is good.

July 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Very very bad

Very very bad! Cheap quality, I had to return the items, had to pay shipment fees. The items were received from China but the return to France. No logic and sketchy. Don't recommend this brand at all. When I sent the sunglasses back, they totally went back into silence. No reply nothing totally ghosting me. Proceed with the refund NOW!!!!
Stealing people's money.

July 24, 2026
Unprompted review

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