AURA The Label Reviews 175

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

If this is the same company Aura Clothing (Aura Clothing London). I ordered off their website a North Face coat with a picture showing a hood and asked for a size XS. I waited a while to rec... See more

Rated 1 out of 5 stars

Jacket very low quality and ill fitting. Refused to refund giving various excuses. Website states “easy returns” an” no ask returns”. Beware, this is not the case!They ended up offering 40% discount o... See more

Rated 1 out of 5 stars

The only thing this company has going for itself is it’s marketing. The quality is awful, the prices are absurd, they don’t give full money back, their sizing seems way off, and they delete constr... See more

Rated 5 out of 5 stars

One of my favorite outfits (dare I say, of all time?!) is Aura the Label's Luna skirt set in Burnt Rose. The linen is lovely and the salmon color perfection. I own several more pieces and each is un... See more

Company details

  1. Clothing Store

Written by the company

Welcome to the world of Aura 🤍 Handmade in Bali, always ethical 🙏🏼 A world of bohemian luxury, where we fashion a unique effortless elegance that is classic, timeless, and made affordable for everyone.


Contact info

2.1

Poor

TrustScore 2 out of 5

175 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

For my girlfriend

For my girlfriend , I bought the boho dress of aura. The label and the team are very efficient. The quality is great. The best part of the company is the delivery- the fastest in the market

September 3, 2022
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Rated 5 out of 5 stars

I absolutely love Aurta the label and…

I absolutely love Aurta the label and feel like I'm spoiling myself whenever I purchase from them. The quality of their clothes is honestly the best, anything and everything I order conforms to my body naturally and compliments me in the best way! Packaging is beautiful and delicate and shipping is super fast esp considering that it's international.

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

I've been shopping at Aura the label…

I've been shopping at Aura the label for about 1 year now and the quality of their clothes is unreal, I always get compliments when I wear them and I love how they look & make me feel. Their delivery service always delivers when they say they will & their Instagram page are so lovely aswell & always reply to my messages, there's honestly nothing I can fault. My favourite shop evaaaaa

September 3, 2022
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Rated 5 out of 5 stars

Very satisfied

I came across Aura The Label ad on ig and I thought their clothing screamed "BOHO CHIC". All the dresses looked exactly as it did on line in person. The material of the dress was of excellent quality! I'm sold and definitely will be purchasing from them again!

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

Travelling essentials!

Got some linen bits for travelling and they literally lasted the full year after wearing constantly and washing in the sea and still look great. Such good quality x

September 2, 2022
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Rated 1 out of 5 stars

Terrible all around

Sizing is off, quality is trash, they don't give refunds and are not helpful or friendly. The items they show on the website/instagram are COMPLETELY different than what you receive. I ordered a "white" dress and got a yellowish, wrinkled item that didn't match the measurements. They also delete instagram comments and block anyone with negative things to say. Do not purchase from this place.

June 8, 2022
Unprompted review
Rated 1 out of 5 stars

The only thing this company has going…

The only thing this company has going for itself is it’s marketing. The quality is awful, the prices are absurd, they don’t give full money back, their sizing seems way off, and they delete constructive comments on their instagram page.

I went through returning three different items just to end up being dissatisfied and out almost $200 since they don’t give full refunds. Way to stand behind your products.

Here’s some advice for the company, spend less on your packaging and more on your product quality.

June 8, 2022
Unprompted review
Rated 1 out of 5 stars

Aura the Label does not accept returns

Aura the Label was NOT clear about their return policy. Turns out, they'll only accept returns for exchanges or store credit. 2 of three items didn't fit me and never would because they're made for skinny people. The size large was more like a small. I only purchased because I thought I could fully return. Why wouldn't I think that? The items weren't on sale. I'm so disappointed. They claim that they don't because of online fraud. Not a good reason. I could never like this company now.

April 28, 2022
Unprompted review
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