Aureline Paris Reviews 

157
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beauty and stunning appearance of the products, often noting they look just as advertised and compare favorably to real diamonds or more expensive alternatives. Many people highlight the high quality and craftsmanship, finding the items durable and brilliant, often at an affordable price point. The ordering process is generally smooth, with many appreciating the clear communication and updates received during creation and shipping. However, some customers also noted issues with delivery, including packages being left unattended, items being returned to the sender, and delays in shipping or tracking information. A few other people also felt that some items did not match the advertised description or appeared cheap, with some experiencing stones falling out shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent cut, strong fire,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight and amazement at the... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting seamless experiences, prompt arrivals,... See more

Order

Users describe positive interactions with order, with many reviewers expressing satisfaction with the... See more

Price

People report positive experiences with price, often noting that the jewelry offers great value for its cost.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some items already, rings, neckless too they are as beautiful as the advertised or posted in the pictures. From now on I dont need to buy so expensive diamonds just to wear diamonds. I love A... See more

Rated 5 out of 5 stars

I have purchased lab-created stones from other sites, and the stones from Aureline Paris are very comparable to their finest-rated items. The bracelet I purchased is very lovely, and I have received... See more

Rated 5 out of 5 stars

I am very happy with the beauty, quality, and brilliance of my ring. When we dream of something personal like a diamond solitaire, of course we expect to receive the best, and in this case, it was the... See more

Rated 5 out of 5 stars

Every step was easy and quick. Communication from the vendor regarding order and delivery status was also top-notch and professional. Very pleased with the final piece -- and so is my wife, which is m... See more


Company details

Written by the company

Aureline creates fine jewelry for women who understand that brilliance has never required a mined stone. Each piece is handcrafted to order, set with lab-grown gemstones of exceptional clarity, and designed to be worn — not saved for occasions that may never come.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(157)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning gift for the wife

I got the tennis Royale bracelet for my wife as a gift for our wedding anniversary. She really loves it. It is a very high-quality bracelet that looks stunning. She loved it so much, she bought herself a matching ring about a week later.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

A Beautiful Ring

The ring I ordered is absolutely beautiful! I'm wearing it right now and I just ordered another ring in a different style.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

The best lab created diamond!

The piece arrived perfectly on time and it is flawless!!! The sizing, the design, and the quality and second to none. Loved the piece and a truly amazing lab created diamond 💎 will definitely order again

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

My item was ordered in January for an…

My item was ordered in January for an April wedding. It arrived late February and remained in is originally packaging until April 17. Within a few days, a stone has fallen out. I notified Aureline on April 29. Sadly, they're not offer any solution as they claim the issue is outside of the 30 day window for workmanship issues. While their products are beautiful, the customer support (or lack thereof) is of very poor quality. I've since come across another company that I'm looking forward to making my replacement purchase with. If you're seeking a short term poorly made item with even poorer customer service, then you'll be okay purchasing items from this company. I only wish I could post a picture for all to see.

June 26, 2026
My reply to Aureline's comment.

The fact that you're hiding behind your very weak and completely useless policy speaks volumes. The item was kept in its original shipped condition for that period that exceeded your warranty. For it to be worn less than 3 days for a stone to simply fall out, calls into question the quality of craftsmanship(or lack thereof) that you so pointedly referencedin your reply. Also, I clearly stated that I sought assistance and direction from you regarding a repair solution. For the record, I never requested a replacement. While the appearance of your products are very nice. Your customer service and post sales support I find poor and unacceptable. While I hoped to make additional future purchases, needless to say, that is out of the question.

May 28, 2026
Unprompted review
Aureline Paris logo

Reply from Aureline Paris

Thank you for taking the time to share your experience.

We are sorry to learn that our resolution did not meet your expectations.

At Aureline Paris, every piece is handcrafted and made to order. Each item is individually produced after the customer selects their preferred specifications and undergoes a quality inspection before shipment to ensure it meets our standards.

After reviewing your case, we found that the missing stone was reported outside the reporting period outlined in our policy for potential manufacturing defects. This timeframe is in place to allow us to determine whether an issue was present at the time of delivery. As the report was submitted after the applicable period, we were unable to verify the stone loss as a manufacturing defect covered under our policy.

Our warranty, Lifetime Stone Guarantee, and claims process are clearly outlined on our website and are designed to ensure every claim is reviewed fairly and consistently. While normal wear and accidental stone loss are not covered under our manufacturing defect policy, we remain committed to producing high quality handcrafted jewelry using the materials described on each product page.

We appreciate you taking the time to share your feedback and remain committed to providing transparent product information and clearly communicated policies for all of our customers.

Warm regards,
The Auréline Paris Team

Rated 4 out of 5 stars

This is the second piece I came back to…

This is the second piece I came back to get.The stone does have a shine. The designed is beautiful. This time the rhodium is better. I would still like a wider width. Some of the picture that I haven seen marketing on their webpage on Facebook cannot be found on the page. Maybe is so out . They can do better with customer service. The customer service is lacking.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase review and the experience of the Équilibre Ouvert Ring

I purchased the Équilibre Ouvert Ring in 18K Yellow Gold Vermeil for my wife for Mother's Day. We have been married for 28 years and my wife had not had an upgrade to her original wedding ring. And just to be honest, we couldn't afford to upgrade. Then we saw an ad for Aureline Paris, lab-grown diamond rings at a fraction of the cost. I am a skeptic, so I did my online research and read many reviews. And after careful consideration, I decided I would give it a try. We got the ring and it is beautiful. My wife has not taken it off since I gave it to her. She is very happy, which makes me very happy.

Things to know when making a purchase. All the diamonds are made to order. Meaning, they do not start the process of making the diamond until after you have purchased it. This website and emails states that it can take 8 to 14 days to ship. For us, it was 12 days. They state they will update you on every step of the process, but that did not happen. I got an email that the payment was received and they will start. Then no updates until it was being shipped. They ship items out of China using a carrier I had never heard of. The tracking did not work for the first 4 days. But once the tracking started I was able to see where my shipment was. I placed the order on April 29th and received the ring on May 20th. I am giving you these details so that you will not be worried by the long process and to plan accordingly if you want your ring for a specific occasion. My wife did not get the the ring on Mother's Day, but every day is Mother's Day, right?

I would order from this place again. I am well pleased with the quality of the product.

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

Necklace

Great communication. Piece is very pretty. Doesn’t lay as well as I would like on my neck but still very nice.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous tennis bracelet

Gorgeous tennis bracelet. More impressive than other much more expensive bracelets in jewelry stores. Diamonds are clear and super sparkly and the setting feels substantial. Will be purchasing more items in the future.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

The main stone is amazing

The main stone is amazing. ....Before I bought, I talked to a retired jeweler and he told me the lab grown jewel would be cut better to produce 'sparkle' because the cost of the jewel allowed for a more precise(sometimes wasteful) cut. I think the stone is perfect !

May 26, 2026
Unprompted review
Rated 4 out of 5 stars

A very positive experience and love the sparkle

I have had a positive experience with Aureline Paris. I really like how the lab grown diamonds just sparkle. I wish I could wear it everyday and that it will last a lifetime. I wish the metals were 18k white gold, etc. instead of vermeil. I would definitely pay a little more so I can wear it everyday.

May 26, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look