Aurora Staffing Solutions Reviews 

46
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Absolute joke of a company! Paid me PAYE when clearly instructed by agency to pay CIS. Then didn’t report my leaving to HMRC, no P45 therefore HMRC had me recorded as having 2 jobs. Stay away from thi... See more

Rated 5 out of 5 stars

I started 3 weeks ago best move I’ve made everybody so helpful and friendly nothing is a problem also had a work buddy who is amazing shown me everything also office staff so helpful and nothing is a... See more

Rated 5 out of 5 stars

Well where do I start.. * Always valued and appreciated * Shifts in local areas * Fantastic pay rates * Progression available * The best managers(Directors) * Permanent job opportunities... See more

Rated 5 out of 5 stars

I have been with Aurora just over 1 year and only have good things to say ! With working part time hours around my husbands shifts aurora has been excellent for me as I'm able to pick what suits me be... See more

Company replied

Company details

  1. Recruitment Service

Written by the company

Aurora Staffing Solutions is a recruitment agency operating in Health and Social Care settings in South Wales. From years experience in Residential Care we understand the difficulties in Residential of staffing a home. We aim to help companies and local authorities in recruiting temporary or full time staff members, who are reliable, enthusiastic and have experience in the care industry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.5

All reviews

(46)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

New starter

I started 3 weeks ago best move I’ve made everybody so helpful and friendly nothing is a problem also had a work buddy who is amazing shown me everything also office staff so helpful and nothing is a problem wish I started in aurora .good rate off pay and also you can pick your own shifts amazing that’s all I can say

January 29, 2025
Unprompted review
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Rated 5 out of 5 stars

I have recently just signed up to work…

I have recently just signed up to work with the company. The process was straight forward and Vicky has been amazing and really helpful. The company was recommended to me by current employees and I can’t wait to start working for them. 😁

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

5 star quality!

Aurora are the best company we have used to date. The staff have all been carefully selected with a wealth of experience for the needs of the service. We have since employed 3 members of staff permanently and have regular staff on duty weekly.
Nothing is ever too much trouble for the directors/office staff and are always contactable when needed. Cannot recommend them enough!

August 28, 2024
Unprompted review
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Rated 5 out of 5 stars

I have been with Aurora for a year now…

I have been with Aurora for a year now and what a amazing agency it is to work for. So understanding, so flexible, great pay and absolutely amazing management and staff. The app is great and there are always a variety of shifts available too. Great pay and you never feel pushed to do more hours than you're available to do. Such a good company to work for.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

New starter review

New starter review.
Such lovely people. Very supportive. Very helpful when signing up. App is so easy to use and see what shifts are available. Such a great company to work for!

June 30, 2024
Unprompted review
Rated 5 out of 5 stars

Absolute diamond of a company

I was looking for a change of career to give myself a greater work life balance, to enjoy a truly fantastic role where no day is the same and is massively rewarding I fortunately approached aurora. As soon as I walked through the door I was made to feel so welcome and at ease, they have provided all the training I needed to carry out my new role, they support staff always, nothing is ever too much trouble, genuinely a company that cares about their employees, I highly recommend this company

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Good team to work for!

Worked with Aurora for a little while now. Great team of staff, good communication and always flexible. Nothing bad to say!

June 14, 2024
Unprompted review
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Rated 5 out of 5 stars

I joined Aurora just over a year ago…

I joined Aurora just over a year ago and haven’t looked back. They are a great agency to work for. I am currently studying towards my QCF Level 3 and feel truly grateful for the opportunity that they have given me.

Thank you so much.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent supportive company

An amazing company to work for, easy access to shifts through an app, weekly pay at great rates, always work available and no pressure. Great bonus schemes and the opportunity to complete level 2&3 qualifications. It’s the best agency I have ever had the pleasure to work with, a great team and always great management team there to give support and answer questions. Highly recommended from an existing employee!!

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Aurora excels in providing top-tier staff

As a shift lead of a residential home, I have had the pleasure of working with Aurora since their beginning. Throughout our collaboration, James, Shani and Vicky have consistently demonstrated professionalism in every interaction. They are always readily available and very approachable.

Aurora excels in providing top-tier staff and always provides the best suited professional for the job.

Their staff profiles are unmatched, offering informative insights that put our staff at ease, knowing the person is competent and suitable to help meet our service users' needs.

I would recommend Aurora to any service provider - they never disappoint!

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

New starter review

I am fairly new to Aurora, the sign up process was easy, very organised and responsive. The app makes it really easy to see what shifts are available. You are never pressured to do more hours than you can. Flexible working to suit home life needs. Lovely company to work for.

June 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Nice to feel cared about and appreciated.

I have been with Aurora just over 1 year and only have good things to say ! With working part time hours around my husbands shifts aurora has been excellent for me as I'm able to pick what suits me best. They are so accommodating and approachable, always willing to answer any questions. There have been times where I have had a challenging shift and have received a message afterwards checking in which is lovely to feel cared about and appreciated rather than other companies where your just a number ! Thank you all 😁

June 21, 2024
Unprompted review
Aurora Staffing Solutions logo

Reply from Aurora Staffing Solutions

Thank you for your taking your time to leave us a review.
We are so grateful you are part of our Aurora team, Thank you!
Best Wishes
Aurora 🙌❤️

Rated 1 out of 5 stars

They don’t follow up

They don’t follow up. I qualified for a part time position with a company that I know are always looking. The recruiter called me back and asked the same questions three times and then kept saying “oh, you answered already, my apologies”. She wasn’t as polished as what I’m used to. When we completed the screening, she asked me to come in that same week for an interview with the agency. No mentioned about the role and or population serving. Because i asked all the right questions she failed to provide, it was determined that position was not what I applied for. She said they have other positions and someone would call me back that same day. Two weeks later, no call. Yes it could have just been this particular rep (Nikki), but it made me look the other way about this third party agency.

January 28, 2024
Unprompted review
Aurora Staffing Solutions logo

Reply from Aurora Staffing Solutions

Hi Amanda,

Sorry, I think you may have the wrong company.
We are located in Bridgend, South Wales UK.

Many thanks
Shani - Aurora Staffing Solutions

Rated 5 out of 5 stars

Absolutely fantastic agency with 3 fantastic directors

I have been working for this company since April 2023 and find all 3 directors to be very professional, friendly, supportive and really lovely people. They also all have experience in the care field so they fully understand any issues that you may have. You can have as little or as much work as you want and you never feel pressurised into working when you absolutely can't. I would 100% recommend this company. Also the other agency staff that I have worked with have all been lovely people

December 12, 2023
Unprompted review
Aurora Staffing Solutions logo

Reply from Aurora Staffing Solutions

Thank you for your positive review 😊
Best Wishes
Aurora

Rated 5 out of 5 stars

My only regret…….

How fortunate was I to have found Aurora!
From the initial phone call I made I knew this agency was something else. James, Leighton and Shani are professional, knowledgeable approachable and more importantly very supportive. They have many years experience working in Children’s residential care and are on hand to offer guidance and address any concerns that arise. The pay rates are excellent, training is provided and the team actively encourage and support any staff that wish to further their career in this field.
Managers of the residiential homes I have worked in, speak highly of Aurora and that counts for a lot.
Personally, Aurora has enabled me to pursue full time employment in this sector having worked 15 + years in a different area of health and social care. My only regret being - I didn’t join Aurora sooner!

December 4, 2023
Unprompted review
Aurora Staffing Solutions logo

Reply from Aurora Staffing Solutions

Thank you for your positive review - likewise we are very fortunate to have you as part of our team at Aurora 🙌❤️

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Rated 5 out of 5 stars

Great agency run by professional people…

Great agency run by professional people who know how not to run friendly supportive.
All placements have been friendly and all well run compered to other agency's that just want the money.
Thank you for the opportunities and trying new roles.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great agency

Aurora are an amazing agency, ran by people who care and if needed will step in and do a shift themselves. There is always someone at hand to help no matter what the issue, I highly recommend them.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Well where do I start..

Well where do I start..
* Always valued and appreciated
* Shifts in local areas
* Fantastic pay rates
* Progression available
* The best managers(Directors)
* Permanent job opportunities if wanted
* Always improving
Honestly I could just keep going and going. I know what it’s like to work for a horrible work place and this is like a breath of fresh air. So grateful to work for aurora ♥️

August 7, 2023
Unprompted review

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