Two items were missing in my delivery, which I was charged for however I contacted customer services who were very quick to give me a refund. It was a shame as they were gifts for my daughter’s birthd... See more
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See what reviewers are saying
I love the cavaliers they're so cute a real hit with me can't wait for the tri and black and tan to come out I'd like to buy the set theyre so cute and a real touchy sneezy fun palm palm n beanie. I'v... See more
We renamed Aidan the Palm Pal dragon Aeddan ( Welsh spelling) and he went to Marseille with my husband Steve to watch Wales play Argentina in the Rugby World Cup 2023 Quarter finals. Unfortunately Wal... See more
Amazing Customer Service. We contacted the customer service by email as the Palm Pal soft toy we purchased had a slight flaw. They hand picked a new one from the warehouse and sent the replacement im... See more
Company details
Written by the company
We love creating soft toy characters, including Palm Pals, BT21, The Gruffalo, Moomin, Mermaids, Animals and many more gorgeous products. We ship across Europe.
Contact info
Hampshire International Business Park, Crockford Lane, Basingstoke, RG24 8WH, RG24 8WH, Basingstoke, United Kingdom
- eshop@auroraworld.co.uk
- auroraworld.co.uk
3.8
Great
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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excellent quality and delivery
December 3, 2021
Everything about this was excellent
I ordered three little crocodiles for book-related giveaways (though I had always intended to keep one). The ordering process was incredibly easy, I got a bit of a discount, and I was kept informed of the delivery throughout.
They turned up when they said they would, very quickly after ordering, and I am SO happy with them. They are beautiful – the quality is excellent – and they are even better than I hoped. I will definitely order from Aurora World again if I ever need to get any more cuddly toys.
November 16, 2021
The plushies are truly amazing and…
The plushies are truly amazing and really soft. Plus, the shipping was so fast,as I live in France I wasn't expecting it to be this fast but we received our order a few days after ordering it! I'm really happy with my order and I will probably buy plushies here again.
November 13, 2021
Lovely soft toys
I ordered one of the mini foxes for my grandaughters and it was so lovely I ordered another one. Lovely soft toys well made and eco friendly too.
Would definitely recommend this company.
October 20, 2021
Everything came in perfect condition…
Everything came in perfect condition and was fast shipped. Very happy with the purchase!
October 15, 2021
Very fluffy <3
October 10, 2021
Online ordering very simple and really…
Online ordering very simple and really quick delivery and toys good quality and loved by my granddaughter.
October 9, 2021
Beautiful soft toys
Ordered a soft toy for my daughters Christmas, email's regarding dispatch and delivery were up to date, item arrived by courier, delivery was very quick. The soft toy arrived well packaged and in perfect condition and would order from them again
October 2, 2021
Soft toy purchase
The product was sent very fast and reached me even before the expected time od delivery. I had no problems with the payment process and I was informed about each step via e-mail.
September 12, 2021
I love my cloud!
September 11, 2021
Lovely toys, prompt delivery
Lovely toys, prompt delivery, great experience and very happy children. The soft toys are soft and well-made.
September 6, 2021
Delivery costs
Delivery was fast and efficient But Delivery costs for EU could be much lower than 20 &
August 23, 2021
Fast simply process.
August 16, 2021
Very good shopping experience
Very good shopping experience. Appreciated the free gift and free postage.
August 14, 2021
I love Aurora and the product they…
I love Aurora and the product they offer especially BT21. Items are original and delivered in good quality.
August 10, 2021
Beautiful made key rings bought 2 for…
Beautiful made key rings bought 2 for my grand daughter she loved them . 5/5 ⭐️⭐️⭐️⭐️⭐️
August 8, 2021
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