Two items were missing in my delivery, which I was charged for however I contacted customer services who were very quick to give me a refund. It was a shame as they were gifts for my daughter’s birthd... See more
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See what reviewers are saying
I love the cavaliers they're so cute a real hit with me can't wait for the tri and black and tan to come out I'd like to buy the set theyre so cute and a real touchy sneezy fun palm palm n beanie. I'v... See more
We renamed Aidan the Palm Pal dragon Aeddan ( Welsh spelling) and he went to Marseille with my husband Steve to watch Wales play Argentina in the Rugby World Cup 2023 Quarter finals. Unfortunately Wal... See more
Amazing Customer Service. We contacted the customer service by email as the Palm Pal soft toy we purchased had a slight flaw. They hand picked a new one from the warehouse and sent the replacement im... See more
Company details
Written by the company
We love creating soft toy characters, including Palm Pals, BT21, The Gruffalo, Moomin, Mermaids, Animals and many more gorgeous products. We ship across Europe.
Contact info
Hampshire International Business Park, Crockford Lane, Basingstoke, RG24 8WH, RG24 8WH, Basingstoke, United Kingdom
- eshop@auroraworld.co.uk
- auroraworld.co.uk
3.8
Great
279 reviews
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This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Not really good.I got a palm pal and…
Not really good.I got a palm pal and looked to see if there was more,when I tipped pal palms only 10 came up and I wasn't impressed by this.😒🙄😒😔😭
August 23, 2024
Unprompted review
Reply from Aurora World
Thanks for your feedback, and we're sorry you were disappointed with our Palm Pal selection. We currently have approximately 143 styles available to choose from and are always working to expand our range, so we hope you'll check back soon. If you need any help finding something specific, please feel free to reach out to us!
Reliable, fast and cute
Fast delivery, ‘teddy perks’ which give you frequent discounts and they throw in a free plush with every order! Can’t fault them!
July 26, 2024
Unprompted review
Is was very nice and I got a free thing…
Is was very nice and I got a free thing in parcel that’s wasn’t in the order
July 29, 2024
Amazing service and amazing quality…
Amazing service and amazing quality items, love this store!!
July 22, 2024
Unprompted review
Pal Palms Soft Toys
Adorable stuffed animals, I have almost all of them. Would recommend. Fast delivery to Switzerland.
July 1, 2024
so glad that I've found this website
so glad that I've found this website! I'm able to find so many products that you sometimes can't find elsewhere-I love it!
June 28, 2024
Cute winter penguin plush toy
Cute winter penguin plush toy! First saw it when I was travelling in the UK last winter but I did not get one at that time. Last week I thought of it and tried to get one and it was in stock! Very good that product availability is not limited by seasons and festivals.
July 2, 2024
Very quick delivery
May 28, 2024
Beautiful craftsmanship
Beautiful craftsmanship! My daughter is over the moon with her new squirrel. Well worth the price; the toy is soft, friendly looking and robust. Transaction was simple to complete and had quick and easy delivery. Would definitely recommend and will likely buy some more when I get the chance to.
May 28, 2024
A great shopping experience
The items arrived super fast and in perfect condition. The plush are very high quality and super soft. I even got a free lil plushie which was a lovely surprise! Always a great experience buying from Aurora World.
May 28, 2024
Excellent service
Excellent service, products were as described and the wee gift was lovely
May 28, 2024
Fantastic items, gorgeous little pups!
Fantastic items, my son was over the moon with his new friends. Very reasonable prices and excellent quality. Thank you and highly recommended.
April 29, 2024
Excellent
Very fast delivery, good quality plush teddys. Customer service outstanding. I highly recommend ordering from here.
April 2, 2024
Good choice of items
Good choice of items, easy to order, items arrived quickly and as seen on website.
April 2, 2024
Fungi enchanted mushrooms
Had a great experience with wording from you guys. Lovely product and can’t wait to order again. Free little gift was a bonus and had free delivery too!
April 2, 2024
Fantastic
Fantastic. Have been looking for weeks for a toy my daughter had as a child. Found one very similar on Aurora and it arrived within 48 hours. Brilliant. Highly recommend A+
February 22, 2024
Unprompted review
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