Two items were missing in my delivery, which I was charged for however I contacted customer services who were very quick to give me a refund. It was a shame as they were gifts for my daughter’s birthd... See more
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See what reviewers are saying
I love the cavaliers they're so cute a real hit with me can't wait for the tri and black and tan to come out I'd like to buy the set theyre so cute and a real touchy sneezy fun palm palm n beanie. I'v... See more
We renamed Aidan the Palm Pal dragon Aeddan ( Welsh spelling) and he went to Marseille with my husband Steve to watch Wales play Argentina in the Rugby World Cup 2023 Quarter finals. Unfortunately Wal... See more
Amazing Customer Service. We contacted the customer service by email as the Palm Pal soft toy we purchased had a slight flaw. They hand picked a new one from the warehouse and sent the replacement im... See more
Company details
Written by the company
We love creating soft toy characters, including Palm Pals, BT21, The Gruffalo, Moomin, Mermaids, Animals and many more gorgeous products. We ship across Europe.
Contact info
Hampshire International Business Park, Crockford Lane, Basingstoke, RG24 8WH, RG24 8WH, Basingstoke, United Kingdom
- eshop@auroraworld.co.uk
- auroraworld.co.uk
3.8
Great
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Excellent!
Excellent delivery well, packaged and a fun free gift, what more could be asked for!
September 3, 2022
Quick delivery and present!!! ❤️😍
I got the plushies next day after i bought it + they send me cute present! Aurora is my favorite brand for plushies and i think it will always be ❤️
August 25, 2022
First ever order with them
First ever order with them, smooth transaction and lovely toys received in delivery times. Thank you x
August 12, 2022
Morph. Soft toy.
I got a free gift so I gave it to my daughter, she was so happy.
Thank you.
August 9, 2022
The Penguin in a carry bag arrived…
The Penguin in a carry bag arrived quickly was well packaged and came with two free gifts which was nice. Its a good size for my 18 month granddaughter and the bag is pink and sparkly. The penguin is cute and cuddly. Very pleased will shop with them again.
August 6, 2022
Fantastic service speedy delivery great…
Fantastic service speedy delivery great item exactly as described
August 5, 2022
Many thank great toy
August 5, 2022
Aurora World UK
Fast delivery, lovely products and good customer service - will definitely be ordering from Aurora World UK again, thank you!
July 27, 2022
Fantastic service and speedy delivery
Fantastic service and speedy delivery. Had one item missing but it was sorted out with no problems and arrived a couple of days later.
July 25, 2022
Brilliant
Brilliant!
Arrived sooner than I expected, my Chimmy plushy is just gorgeous and such good quality, a few little goodies I wasn't expecting either! I won't hesitate to by again and recommend to my friends !
July 23, 2022
All is perfect....thanks you
July 22, 2022
Good service excellent quality
July 22, 2022
Fast delivery and lovely item
Fast delivery and lovely item. We even received an unexpected additional little teddy as well which was very much appreciated by my 18 month old!
July 17, 2022
Product arrived promptly and our…
Product arrived promptly and our Grandaughter loved it.
July 11, 2022
EXCELLENT THANK YOU
July 4, 2022
Thank you for your service
June 26, 2022
Aurora is a lovely company to buy from
Aurora is a lovely company to buy from. They sell beautifully made products at good prices. The toys arrive very quickly and are well packed.
The little extras, which were sent with the llama I ordered, were a delight and I really like the face mask.
My family have bought from Aurora before and always found them kind, helpful and friendly.
June 21, 2022
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