Ausbury Reviews 81

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting that items received were of poor quality, flimsy, and nothing like what was advertised in pictures or videos. Customers also experienced significant issues with sizing, finding products to be much smaller than expected despite using sizing guides. Reviewers also encountered problems with their orders, including late deliveries and items never arriving. Obtaining a refund was a major source of frustration, with many struggling to get their money back or being offered only partial refunds. Furthermore, some customers felt misled by the website, believing it to be a UK company when products shipped from China, and noted that the website itself sometimes ceased to function.

What people talk about most

Product

Reviewers highlight negative aspects of product quality and accuracy. Customers report receiving items that... See more

Quality

People report negative experiences with quality, consistently expressing disappointment with products that... See more

Refund

Users describe negative interactions with refund processes. Many reviewers report difficulties obtaining full... See more

Order

Consumers express significant dissatisfaction with their orders. Many report receiving incorrect items, such... See more

Website

Clients share negative opinions on the website. Many reviewers describe the website as misleading, with some... See more

Based on these reviews

Rated 1 out of 5 stars

BE AWARE SCAM COMPANY Not in UK at all do not buy anything as they keep your hard earned money, eventually send shoddy unfit and nothing like the photos or video of the highland cow. Absolute fra... See more

Rated 1 out of 5 stars

Absolute rubbish. Don't use this company. It's not London based as the website would imply. Goods come from China and delivery takes weeks. I ordered a bra in November and didn't receive it until 24t... See more

Rated 1 out of 5 stars

Terrible. It is advertised as being in London. It isn’t. The shipping company then start sending messages concerning postage discrepancies in Chinese symbols so I can’t understand their messa... See more

Rated 1 out of 5 stars

I gave this "Cowboy company" 1 star as Zero was not a available option. AVOID this company, and closely related ones ( Check address/ China). Product arrived late, not as advertised, and refused a... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

81 reviews

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Rated 1 out of 5 stars

Sudbury denture massive disappointment

First they charged me 3 times for dentures and did not refund even though I asked repeatedly before any dispatch, then there was a massive delay in recieving the item, I had emails to say it was delivered when it wasnt, when it was delivered still no refund for the other two I was charged for, and to say I was disappointed with what I received is an understatement, The dentures were nothing as advertised not soft silicone, but hard plastic and they looked like joke teeth, they wouldn't even fit my mouth, but would cause serious damage to gums and teeth if they could even be worn. I have asked again for a full refund of everything I've been charged for but have recieved nothing yet.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

SecureSmile Is a waste of money and…

SecureSmile Is a waste of money and they said they can’t return it due to hygiene reasons, i understand the hygiene reasons but you need to sell real products first not fake ones, that thing doesn’t even work

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if possible

I would give 0 stars if possible, I wished I had read these comments before ordering and paying for the rubbish bra I was sent , doesn’t fit me at all it’s so so small, I’m not going to bother trying to get a refund as it is so difficult, I also want to add that the women on Pinterest who advertise these bras should be a shamed as I watch a video and got sucked it by it , I also thought that this company was in the uk but clearly it’s not , surly someone in authority should be investigating this as other people have commented they just take the money and deliver weeks late rubbish goods it’s a disgrace.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers - although the website looks as though it is a London based company they are in China, when my 2 x Bras arrived total and utter rubbish after several emails back and forth requesting full refund turns out that I am responsible for the postage costs to CHINA ended up with a refund of 60% of the price so lost out big time and have ended up with something that is not as advertised, very poor quality and way smaller than I expected if I could give a minus score I would, please don’t make the mistake I did AVOID, AVOID, AVOID at all costs.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

False advertisement

False advertisement! Do not buy from them. They sold me a high quality metal weed remover and they sent a plastic one.
Also they called themselves Ausbury London but are based in China.
I do not know if it is illegal to con people on line in China but it is here.
Do not buy anything from them

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Stay well clear of this company …

I had to give it a star cause it won't let you go any further.
Avoid this company at all costs. I placed my order on 12th December and guess what I still haven't received it. They say there was a problem with my address and I had to contact the courier Yodel. I did and guess what they haven't even had the parcel and confirmed there is no issue with my address.
I no longer want the goods as I got fed up of waiting so asked for a refund, they keep fobbing me off saying they are looking into it and thank me for my patience, I am not patient I am absolutely furious.
They are holding onto my money. I look on the tracking and its still in China 😂...I have to laugh cause its just comedy.
The company should be shut down, its down right disgusting. 🤬 DO NOT BUY FROM THIS COMPANY!!!

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

No support, scamming money

I have buy items from them by mistake I buy size S and was need L I contact the support but no one replied, I try use options to cancel the item just 2 minutes after pay but option cancel is fake is all time show error, no, phone nr l.
They use EVRi the thief delivery company what your package never arrives, I recommend to block them by call your bank they still taking money with out buy , are smammers or fake business, is dangerous inform police or others authority about this scamming company, every time you want buy first look at Google feedback for the company you buy your item before you pay, I learn something.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

I bought a special knife

I bought a special knife. It arrived broken and in poor packaging. I have been trying to get a replacement or a refund for more than two weeks. They always reply to my letters and urge me to be patient, but I've had enough of that. Other companies would have replaced or refunded the product long ago. Don't buy from this company, They promise something different than what you get🙁

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking sent wrong item…

Absolutely shocking sent wrong item I’ve now got to send back and told me my otem last available and they will have to more or less Bev them to send it back I have loads of hassle when they can’t simply send out a simple order got sent wellis instead of a fleece absolute joke and now making it my problem to sort send me my fleece or refund I dons want wellies can they not dispatch right item or now making me feel I should be grateful if I do indeed get correct item as now out of stock disaster

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Total rubbish

What utter rubbish . On the advert says 30 day return no other instructions . I contacted them they refuse to refund me even though I have not opened the goods. I have just literally wasted my money . If I can spread the word what a sham they are I will they don’t deserve to be in business
If you buy from this company it is at your peril you will regret it big time . I didn’t even think they were worth one star but you can’t leave it blank.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Did not receive my package

Did not receive my package. Said it was delivered but won’t send delivery picture. Poor customer service. They don’t stand behind their product. Crooked company. They take your money but don’t send the item you purchase. Customer beware.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Really bad company to deal with!!

Long delivery time and then when the hairdryer came it was for medium to long hair - I have short hair - and when I asked if I could return it all I get is a generic email saying that I can get 10% off my next order!! I don't ever want to order again from this company. They are Chinese so don't trust them!!!

January 22, 2026
Unprompted review

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