Aussie Renovations Reviews 

50
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Would definitely not recommend. Spray gun does not work properly. Intermittent paint spray. Have tried everything. Sent emails to 3 different addresses re returning it and eventually received a re... See more

Company replied

Rated 1 out of 5 stars

Oh my god these people are terrible, I bought a spray gun that didn’t work from brand new, I told them and they wanted proof with videos, so much for the no questions asked 100 percent money back guar... See more

Company replied

Rated 3 out of 5 stars

Okay - giving credit where credit is due.... Aussie Renovations refunded my purchase price for the Spray Gun a week after I'd posted the Trust Pilot 1 Star review - I doubt my review had anything to d... See more

Company replied

Rated 1 out of 5 stars

Another person taken for a ride by this mob- if you’ve read these reviews before buying…well done! Cheap sprayer, have to strip paint before using but the worst part is the batteries last about 3 minu... See more

Company replied


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1.4

Bad

TrustScore 1.5 out of 5

50 reviews

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1.4

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(50)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam Scam

Scam Scam, tried to charge the batteries didn't work, sent them a number of emails and got a reply wanting photos, I paid $25 postage to send to a PO box in Gold Coast and then they charged me a admin fee of $25 to receive my money back after threatening them with ACCC

November 11, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Darren,

We’re very sorry to hear about your frustrating experience, especially regarding the battery issues, return process, and associated costs. We understand how disappointing and inconvenient this must have been and appreciate you bringing it to our attention.

We aim to process all returns fairly and transparently in line with our policy, but we are reviewing your feedback internally to identify areas where we can improve, particularly around communication and clarity on fees. If there’s anything still unresolved or you’d like to discuss further, please don’t hesitate to contact us at support@aussie-renovations.com.

Thank you again for your feedback—it’s valuable in helping us improve.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. It is a scam with fake reviews. We saw another site with real reviews. The spray gun is useless. Batteries last about 2 minutes and the gun doesn’t spray jack shite. Biggest scam ever

November 26, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Dean,

We’re very sorry to hear that you’re so disappointed with your experience. We take concerns about both product quality and trust seriously and want to assure you that all reviews on our site reflect real customer feedback.

That said, we understand your frustration with the product’s performance, especially regarding battery life and spray function. Please contact us at support@aussie-renovations.com with your order details so we can look into your case and work toward a fair resolution.

Thank you for your feedback—it helps us continue to improve both our products and service.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Terrible product

Terrible product, doesn’t work, sent back weeks ago and still no refund! I supported a small local company, wish I hadn’t!! Bought 3 of the useless paint sprayer!
Would give 0 stars if it let me!
Please refund my money seen as you’ve picked up my return item!

REPLY

I have emailed loads of time over the span of 6 months or more! So what’s the point in emailing again?

October 1, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Diane,

We’re very sorry to hear about your experience and completely understand your frustration—especially after returning the items and not yet receiving your refund. That is certainly not the level of service we aim to provide, and we sincerely apologize for the delay.

Please contact us at support@aussie-renovations.com with your order details if you haven’t already, and we will escalate your case for immediate review to ensure your refund is processed without further delay.

Thank you for bringing this to our attention—we appreciate your patience and are committed to resolving this quickly.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

I would have clicked zero stars if I…

I would have clicked zero stars if I had the option. The wife bought this for me to save me time, Don’t know what she paid but if it was $1 she paid too much because it’s going straight in the bin. Set up and tried to use once, nozzle setting didn’t work, sprayed a mist for half a tub then stopped, and that was with the paint watered right down, so can’t say the paint had clogged up the nozzle.If she had only checked out the reviews before purchasing. Everything the bad reviews are saying are true. Very disappointed.

October 11, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Garry,

We’re very sorry to hear about your experience with the sprayer and the disappointment it caused. We completely understand your frustration, especially when you were hoping it would save you time and effort. It’s clear from your feedback that the product did not meet expectations, and we regret the inconvenience this has caused.

We’d appreciate the opportunity to review your case and offer a resolution. Please contact us at support@aussie-renovations.com with your order details so we can look into this further and work toward a fair outcome.

Thank you for sharing your feedback—it’s important to us and helps drive improvements.

Warm regards,
The Aussie Renovations Team

Rated 2 out of 5 stars

Disappointed

Hi There
I was so excited to purchase When it arrived I just looked at it. Then I didn't want to use it as I wanted to keep it for the white painting inside my house. My husband was sick of me struggling painting the fence so he brought it out to me and said don't worry we will get another 1. After using it and only doing 2 panels of my fence both12v Batteries don't last very long at all. I'm getting if I'm lucky 10 minutes out of them. Very sad to say but will not be buying another one. Thanks for reading this review.

October 10, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Carole,

Thank you so much for sharing your experience with us. We’re really sorry to hear that while you were excited to use the sprayer, the battery life didn’t meet your expectations—especially after looking forward to your painting project. We understand how disappointing that must have been.

We’d love the chance to make things right. Please reach out to us at support@aussie-renovations.com with your order details, and we’ll be happy to review your case and discuss options to resolve this for you.

We truly appreciate your feedback—it helps us improve both our products and service.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Faulty

Faulty. Splatters everywhere. Battery lasts 3mins tops. Broke after the first use. All these reviews are fake. Look how staged they are.
Found same sprayer on Amazon for $60, from china. Complete scam.

September 29, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Rochelle,

We’re very sorry to hear about your experience with the sprayer and completely understand your frustration regarding the product’s performance. Your feedback about splattering and battery life is concerning, and we appreciate you bringing it to our attention.

We want to clarify that all reviews are from genuine customers, but we understand your skepticism given your experience. Please reach out to us at support@aussie-renovations.com with your order details, and we’ll review your case as a priority to provide a fair resolution—whether that’s troubleshooting, a replacement, or a refund in line with our policy.

Thanks again for your feedback—it helps us improve both our product quality and transparency.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Rubbish

I have had the same happen to me as all these other emails, DO NOT buy this sprayer it is a toy that doesn’t work.
Feeling cheated.

September 27, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Serina,

We’re really sorry to hear that you’re disappointed with your purchase and that your experience has mirrored others’ concerns. We understand how frustrating it is to feel let down by a product and we never want our customers to feel cheated.

We’d love the opportunity to make this right. Please contact us at support@aussie-renovations.com with your order details so we can review your case and work toward a fair resolution, whether that’s troubleshooting, a replacement, or a refund in line with our policy.

Thank you for your feedback—it’s important to us and helps us improve.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

No product and no refund

I ordered a cordless sprayer and weeks later, no product. The tracking states it has been at my local depot for almost two weeks. I contacted Aussie Renovations to request a refund who have no phone contact, only an email and I have had no response. There is no way to contact them beyond their email, which is very frustrating. Text added 8th May 2025 - hilarious response from this company (posted 8 months after I left my review)!! I have written to them at least 14 times and lodged a complaint with the Ombudsman. They are useless, unprofessional and corrupt! Avoid them completely and read reviews, I wish I had before I purchased.

September 3, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Cleo,

We’re very sorry to hear about the delay with your order and the frustration you’ve experienced trying to reach us. We completely understand how concerning it is when tracking stalls and communication feels limited.

Please rest assured we want to resolve this for you as quickly as possible. Could you email us at support@aussie-renovations.com with your order number and tracking details? We’ll escalate your case for priority review and work with the courier to get a clear resolution, whether that’s delivery or a refund.

Thank you for your patience and for bringing this to our attention—we’re committed to sorting it out.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Waste of Money - Backup Service Pitiful

I wish I had read reviews of this product before I bought it. I have started renovating my townhouse and 1st room I'm painting has 2 brick walls, so a sprayer seemed like a time saver. Not so. Had to water down the paint and when I embarked on the 1st wall only got 10mins from each battery. Brought this up with company (no phone #, can only email and take forever to reply or ignore you). They offered to send me 2 x batteries but instead sent another whole unit. Same issue. I emailed asking for a refund and was ignored. Put a case in thru PayPal and Aussie rejected my request.

September 3, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Annie,

Thank you for taking the time to share your detailed feedback. We’re very sorry to hear about your experience, both with the sprayer’s battery life and the challenges you’ve had in getting the matter resolved. This is certainly not the experience we aim to provide.

It’s good to hear that a replacement was sent, but we regret that this didn’t solve the issue for you. We want to make this right—please contact us at support@aussie-renovations.com with your PayPal case ID and order details so we can review your situation again at a senior level. We are committed to finding fair solutions in line with our policies and Australian Consumer Law.

We truly appreciate your feedback, as it helps us improve both our product quality and customer service.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Not Recommended

I recently had landscaping completed of which I had a lot of new fence and retaining wall to paint. I bought this product thinking it would save me time and energy but I was left very disappointed. The batteries last about 10 minutes and take 3 times as long to charge. It didn’t matter if my paint was almost water, the sprayer would take over a minute to start spraying and even then would be patchy. After trying this product over multiple days I gave up, and have purchased a corded sprayer from Bunnings which painted an entire fence panel in 2 minutes with no pulsing and even coverage. I wish I had of read these reviews before I purchased and saved myself $120 and headaches. Buy a corded one from Bunnings instead.

September 8, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Camille,

Thank you for taking the time to leave such detailed feedback. We’re really sorry to hear that the sprayer didn’t meet your expectations, especially after you put in so much effort trying to get it to work over several days. We understand how frustrating that must have been, particularly when tackling a big job like fencing.

We’re continuously working with our suppliers to improve product performance, and your comments about battery life and spray consistency are very helpful for that process. We’d like to make this right—if you haven’t already, please contact us at support@aussie-renovations.com with your order details so we can review your case and arrange a resolution, whether that’s troubleshooting, a replacement, or a refund in line with our policy.

Thanks again for your honest feedback—it really does help us improve.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Rubbish

Rubbish. Just don't buy one. Sorry, but it's correct.

September 7, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Greg,

We’re sorry to hear that you were disappointed with your experience, and we appreciate you taking the time to leave feedback. While we regret that the product didn’t meet your expectations, we’d love the opportunity to understand more about what went wrong and see if we can help.

Please feel free to reach out to us at support@aussie-renovations.com with your order details—we’re here to assist and want to make things right wherever possible.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

No response to where’s my order

Order was allegedly sent 2 weeks ago. Tracking number was “unknown “ until yesterday. It hasn’t moved from 26 August. 4 emails later and still no response. Wouldn’t recommend this provider
UPDATE. The charge on Afterpay is No More Bark. Nothing to say this is associated with Aussie Renovations. Afterpay has initiated a fraud investigation. Aussie Renovations claim it’s an associated entity. Item
Still hasn’t arrived and silence on refund/ return requests.

September 6, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Helen,

We’re very sorry to hear about the confusion and frustration you’ve experienced with your order, and we completely understand your concerns regarding both the tracking delays and the Afterpay billing name.

To clarify: No More Bark is a related entity under the same business group as Aussie Renovations, which is why that name appeared on your Afterpay statement. We apologise for not making this clearer at the time of purchase and understand how that could be confusing.

We’d like to resolve your case as a priority. Please contact us at support@aussie-renovations.com with your order details (if you haven’t already), and we’ll review both the tracking status and your refund request immediately.

Thank you for your honest feedback—it’s extremely helpful in improving both our communication and service.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Would definitely not recommend

Would definitely not recommend.
Spray gun does not work properly. Intermittent paint spray. Have tried everything. Sent emails to 3 different addresses re returning it and eventually received a reply from one asking for more info which had been detailed in my original email. No reply.
Surprise! Money suddenly refunded.
Thank you Trustpilot.

August 25, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi J Rich,

Thank you for your feedback, and we’re very sorry to hear about the trouble you had with the sprayer and the back-and-forth communication—it’s definitely not the smooth experience we aim to provide.

We’re glad to see that your refund has now been completed, but we appreciate you bringing the earlier challenges to our attention. We’re currently reviewing our processes to improve response times and ensure that all customer inquiries are handled quickly and clearly the first time.

If you have any further concerns or need assistance in the future, please don’t hesitate to reach out to us at support@aussie-renovations.com.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Poorly functioning spraygun

Non functioning batteries, poor operation of spray gun. Started with low expectations, but received even less. Hard/ impossible to contact regarding returns. Looks like fair trading if no luck with PayPal.

July 28, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Jerry,

We’re very sorry to hear that the sprayer and batteries didn’t meet your expectations, and we completely understand your frustration, especially with the difficulty you’ve had trying to contact us.

We’d like to resolve this for you as quickly as possible. Please email us at support@aussie-renovations.com with your order details, and we’ll make sure your case is reviewed promptly by a senior team member. We’re committed to providing a fair resolution in line with our policy.

Thank you for bringing this to our attention—your feedback is important and helps us continue improving both our products and service.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Do not buy it!

Battery doesn’t last and gun doesn’t spray properly even when you water the paint down. It seems more like a toy and poor instructions. Cheap but really not worth at all!

August 3, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Gisele,

Thank you for taking the time to share your feedback. We’re sorry to hear that the sprayer didn’t meet your expectations in terms of battery life, spray performance, and instructions—this is certainly not the experience we aim to provide.

We’re continuously working with our suppliers to improve product quality and are currently reviewing our user instructions to make sure setup and operation are as clear as possible. Your input is very helpful in that process.

If you haven’t already contacted us, please reach out at support@aussie-renovations.com with your order details. We’d love the opportunity to review your case and offer a resolution, whether that’s troubleshooting tips, a replacement, or a refund in line with our policy.

Thanks again for your honest feedback—it helps us improve for all customers.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Cheap Chinese Spray Gun only $15 from…

Cheap Chinese Spray Gun only $15 from Chinese Wholesales Websites!

July 31, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Hamid,

Thank you for your feedback. We understand your concern about pricing and appreciate you sharing your perspective.

While similar products may be available from wholesale suppliers, we aim to provide added value through local shipping, customer support, warranty coverage, and compliance with Australian Consumer Law—benefits that aren't always guaranteed when purchasing directly from overseas wholesalers.

That said, we always strive to offer fair pricing and the best possible experience for our customers. If you have any concerns with a specific order or need assistance, please feel free to contact us at support@aussie-renovations.com.

We appreciate your input—it helps us continue improving.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

very disappointed with this

very disappointed with this, ordered my paint sprayer over 2 months ago and have messaged the company several time with no response.

July 23, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Stacey,

We’re very sorry to hear that you haven’t received your order and that your messages have gone unanswered—this is certainly not the experience we want for our customers, and we sincerely apologise for the frustration and inconvenience.

Please reach out to us at support@aussie-renovations.com with your order details, and we will prioritise investigating this for you. Whether the item is still in transit or needs to be replaced or refunded, we’ll make sure a solution is provided promptly.

Thank you for bringing this to our attention, and we truly appreciate your patience as we work to resolve it.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Well silly me

Well silly me! I should have checked the comments before paying for the product. It has been nearly 2 months and no delivery and no response email about a refund. I'm not surprised after reading these comments and if by some chance the paint gun arrives, I might only have 6 minutes of battery time to do the job, according to the other buyers. May karma come back and bless this company with a tax audit and its scammy director serve time.

July 20, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Brad,

We’re very sorry to hear about your experience and completely understand your frustration, especially with the long wait and lack of response you’ve described. Please know that this is not the standard we aim to uphold, and we sincerely apologize for the inconvenience caused.

We’d like to resolve this for you as quickly as possible. Could you please reach out to us at support@aussie-renovations.com with your order details? We will prioritise investigating the delivery status and ensure you receive either your product or a full refund in line with our policy.

Thank you for your honest feedback—it helps us improve both our service and our communication. We appreciate the chance to make this right.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

wish i read the reviews this company…

wish i read the reviews this company doesn't give a toss contacted them numerous times about where the hell is my order no response lesson learnt took my money but cant deliver the goods F#$@ you

July 16, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Garry,

We’re very sorry to hear about your experience and completely understand your frustration—it’s never acceptable for a customer to feel ignored or left without answers. We apologise for the lack of communication and for the delay with your order.

We’d really like the opportunity to make this right. Could you please contact us at support@aussie-renovations.com with your order details? We will prioritise your case immediately and investigate what went wrong with the delivery to ensure a resolution as quickly as possible.

Thank you for bringing this to our attention—we genuinely appreciate the feedback, even when it’s tough to hear, as it helps us improve.

Warm regards,
The Aussie Renovations Team

Rated 1 out of 5 stars

Scam

Scam, sent an email saying it had been posted but the tracking link wouldn’t work. Said order was delivered and left in a safe place on a Sunday mind you, haven’t heard anything back from customer service. No item received

July 11, 2024
Unprompted review
Aussie Renovations logo

Reply from Aussie Renovations

Hi Ashleigh

We’re very sorry to hear about the delivery trouble and your frustration with the lack of communication so far. We completely understand how concerning it is when tracking details aren’t clear and an item doesn’t arrive as expected.

We’d like to investigate this for you as a priority and work toward a quick resolution. Could you please contact us at support@aussie-renovations.com with your order number and any additional details you have? We’ll review the tracking with Australia Post (or the relevant courier) and ensure you either receive your product or a suitable remedy in line with our policy.

Thank you for bringing this to our attention, and again, we apologise for the inconvenience. We’re committed to sorting this out for you as soon as possible.

Warm regards,
The Aussie Renovations Team

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