Aussie Man and Van Ltd. Reviews 

1,548
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional support provided by the office team, noting how helpful and responsive coordinators are when organizing bookings and scheduling changes. The professional removal crews are regularly described as polite, reliable, and incredibly efficient, ensuring that every move feels completely stress-free and well-managed from start to finish. Customers also emphasize that the pricing offers great value for money, with transparent quotes and competitive rates making the whole experience extremely trustworthy. However, some reviewers were not happy with occasional pricing discrepancies or unexpected handling issues encountered during their scheduled moving service.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that everything from booking to completion was... See more

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the entire process.... See more

User experience

Customers had positive experiences with user experience, highlighting it as reliable, seamless, and... See more

Booking process

Users describe positive interactions with booking process, highlighting a seamless and straightforward... See more

Price

Reviewers highlight positive aspects of price, noting that they are the most affordable and highly rated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We highly recommend Aussie Man and Van! 5/5 star experience from beginning to end. Top class service from Reece (for responsive bookings) and huge thank you to Jay and Digby who were amazing, and took... See more

Company replied

Rated 5 out of 5 stars

Made moving stress free! Big thanks to Reece for helping coordinate everything prior to the move. He helped get parking suspensions secured and dealt with lots of questions, always responding to que... See more

Company replied

Rated 5 out of 5 stars

Aussie took the stress out of moving! The quoting system was easy to navigate and transparent. The rapid and personalised response from their team made It soo easy to book and confirm. The lads who... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with the team — Daniel, Jamal and Paul, who turned up right on time and were polite, pragmatic and genuinely helpful throughout. They worked efficiently, stuck to the agreed tim... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Storage Facility

Written by the company

London's favourite movers! Move Better with Aussie man and van London. Removals & Storage London. Moving over 350 homes a week in London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,548)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best moving service of all time

The best moving service of all time. So kind, timely, and professional. If you’re looking for an amazing moving experience please book with them!!! I searched the entire internet and was so happy I booked here

September 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Fantastic communication throughout, brilliant movers and reasonable pricing. Highly recommend!

August 28, 2026
Unprompted review
Aussie Man and Van Ltd. logo

Reply from Aussie Man and Van Ltd.

Dear Laura,
Thank you for your thoughtful recommendation. We are pleased to hear the team provided a great service.

Rated 5 out of 5 stars

Highly recommended moving service

Highly recommended moving service. Couldn't have gone any better. Arranging the service was made easy by Niamh and team, answering our many questions and getting us booked quickly.
The packing and removal was very well done, being gentle with our belongings, kind and accommodating to our family and done much faster than we expected.

July 18, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Alon,
Thank you for your lovely recommendation. We are pleased to hear Niamh and the removal team provided a great service.

Rated 5 out of 5 stars

Brillient!

Aussie Man & Van were absolutely brilliant. The communication was very easy, they were on time and were very careful with the moving of the furniture and the whole process. It was seamless and we would definitely recommend them for any similar jobs!

July 17, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Georgios,
Thank you for your thoughtful recommendation. We are pleased to hear the removal crew provided a great service.

Rated 5 out of 5 stars

I recently booked Aussie Man & Van to…

I recently booked Aussie Man & Van to assist with my move, and this was my first experience using their services. I was extremely impressed with the professionalism, organisation, and overall quality of service provided throughout the entire process. From the initial booking and communication through to the completion of the move, everything was handled in a highly efficient, timely, and well-coordinated manner. The service was reliable from start to finish, and the team made what could have been a stressful process feel much more manageable and straightforward.

Daniel and Aurel did an excellent job and ensured that the move was completed smoothly, carefully, and within the expected timeframe. They arrived prepared, worked efficiently, and managed the moving process with a high level of care and attention. They were professional, helpful, and courteous throughout, and they took great care with my belongings, treating each item with respect and ensuring everything was handled safely. Their positive attitude, patience, and attention to detail made the experience much less stressful, and I truly appreciated the effort they put into delivering such a high standard of service. Overall, I was very pleased with the quality of the work and would be happy to recommend Aussie Man & Van to anyone looking for a dependable and professional moving service. Thank you!

August 1, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Leah,
Thank you for your glowing review! We appreciate you taking the time to leave such positive feedback and are delighted to hear all went well with the move.

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Rated 1 out of 5 stars

Untrustworthy…

I used them for my move and my table was completely broken. I then reported this as I had insurance, when it came to me claiming this back they then informed me that I had made a mistake on the form and had ticked yes and no box for the insurance. According to them this means that I had not asked for the insurance. I feel like if someone makes a clear mistake like this you should at least check with them what they actually meant to click instead of just assuming they don’t want something. It’s something that a scammer or an opportunist would do and I am a disgusted.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I can't recommend enough Aussie for…

I can't recommend enough Aussie for moving and storage, from the first time I spoke to them regarding my move until everything have been moved, amazing team, the movers incredibly helpful and careful, efficient and fast, plus very competitive value for money

May 15, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Alex,
Thank you for your lovely review. We are pleased to hear the team were helpful and took care with your items.

Rated 5 out of 5 stars

It was my first move in London so…

It was my first move in London so naturally it was a really stressful situation. However Aussie Man&Van co meet and exceed any expectation. The process of getting a quote to book the move to the actual day of the move it was seamless. Honestly couldn't be done better. Both representatives (Niamh & Caroline) were helpful when we spoke on the phone. Also the move crew. Both of them exceptional (unfortunately didn't really catch their names in the whole panic of the moment) but the fellas were on fire(please let them know I said thanks). Totally recommend the company.

April 23, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear George,
Thank you for your thoughtful recommendation. We are pleased to hear the team provided a great service.

Rated 5 out of 5 stars

Fantastic Service

I had an absolutely amazing experience using Aussie Man and Van, Kane and Charles were absolutely fantastic! Highly recommend using this service!

April 4, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Isobel,
Thank you for your lovely recommendation. We are pleased to hear Kane and Charles provided a positive moving experience.

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Rated 5 out of 5 stars

Pick up and delivery

Booking, pick up and delivery all done very professional and in good time.

April 2, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Janine,
Thank you for your kind review. We are pleased to hear the team provided a quick and professional service.

Rated 5 out of 5 stars

Must use

A complicated move made very stress free by Aussie. From the office staff coordinating (I dealt with Chloe) and the 2 guys who came. Very polite, friendly, funny and professional. Even went the extra mile when they saw me struggling with a static bike. 10/10 experience

February 28, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Lee,
Thank you for your kind review. We are pleased to hear both Chloe and the removal team provided a great service.

Rated 5 out of 5 stars

Smoothing process throughout

Smoothing process throughout, from booking to moving. The movers were punctual, quick and careful. Not a dent on anything. It couldn't have been a better experience.

January 17, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear LB,
Thank you for your kind review. We are pleased to hear the team were punctual and careful with your items.

Rated 5 out of 5 stars

Fantastic service

Very happy to have chosen Aussie Man & Van for our removal. They were very responsive since the first enquiry and managed to book our removal even with only one week notice. On the day of our move Aurelian and Henry had been absolutely fantastic! They arrived on time, which was essential as we were part of a chain and we must have vacated our flat by the agreed time. They had been super efficient, polite and professional going above and beyond. I will surely recommend Aussie Man & Van to anyone who needs removal services and will definitely use them again in the future.

February 13, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Pierangelo,
Thank you for your glowing review. We would be delighted to help with any future moves.

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Rated 5 out of 5 stars

Great experience, would use again

We were moving from West London to East London. The booking experience was straightforward and the team were very helpful and answered the questions I had ahead of the move. On the day the crew turned up on time and were polite, friendly and efficient. We had a drop off at storage on the way to the destination which was handled easily. The location we were moving to too had a complicated drop off process, but the crew identified a more efficient way and talked it through with us - which worked much better. The unloading was completed quickly and without fuss. All in all we had an excellent experience and would definitely use Aussie again!

February 14, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear William,
Thank you for your thoughtful review. We appreciate your feedback and would be delighted to help with any future moves.

Rated 4 out of 5 stars

Great service and no long waits

A few issues with pricing but Lauren jumped in and dealt with them very swiftly. Were able to agree dates within a week which was great not having to give loads of notice. Would recommend!

January 29, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Helen,
Thank you for your kind feedback. We appreciate your recommendation.

Rated 5 out of 5 stars

Friendly and Efficient

Friendly, efficient, helpful and fast. Nothing was too much trouble. Would use again and highly recommend.

February 9, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Andrew,
Thank you for your kind recommendation. We are pleased to hear the team were helpful and efficient.

Rated 5 out of 5 stars

Highly recommend!!!!

I consulted almost a dozen companies before booking these guys and I’m so glad I went with them. They were the most affordable annd highly rated. Incredible value for money. The booking process was easy, the two guys who moved me were super lovely and incredibly efficient, got it done in less than the time I was quoted. Highly recommend!

February 7, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Moira,
Thank you for your kind recommendation. We are pleased to hear the team were efficient and quick.

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Rated 5 out of 5 stars

a big thank you

Just a note to say thank you to your amazing team for a wonderful smooth removal service for me on the 29th of January.
Your team has made the whole moving experience less stressful, lots of reassurance and really takes good care of all the things. They were kind, helpful and efficient... a total 100% professionalism.
Definitely will recommend AM&V to all my friends and family.

January 29, 2026
Unprompted review
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Reply from Aussie Man and Van Ltd.

Dear Meimei,
Thank you for your kind recommendation. We are pleased to hear the team made the move as stress free as possible.

Rated 5 out of 5 stars

Professional and courteous moving company

Oleg and Eduard were punctual and efficient. The whole moving process was professional and our furniture was handled carefully. Booking team was also very responsive and helpful.

January 18, 2026
Unprompted review
Aussie Man and Van Ltd. logo

Reply from Aussie Man and Van Ltd.

Dear WL,
Thank you for your kind review. We are pleased to hear Oleg and Eduard were professional and efficient.

Rated 5 out of 5 stars

Positive teamwork and excellent service

We have used Aussie three times, and have always been impressed with the excellent service and positive teamwork from the crews!

February 3, 2026
Unprompted review
Aussie Man and Van Ltd. logo

Reply from Aussie Man and Van Ltd.

Dear Anna,
Thank you for your kind review. We are pleased to hear the team provided an excellent service!

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