Australian Bodycare Reviews 

17,900
TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

The product is as expected and was dispatched promptly following the order. Unfortunately UPS failed to deliver to the agreed date four times and it was finally delivered 5 days after the original del... See more

Company replied

Rated 5 out of 5 stars

Australian Bodycare is one of my all time favourite brands. First, the brand uses clean ingredients and amongst it 100% pure essential tea tree oil in it's products- purer, more potent tea tree oil ca... See more

Rated 5 out of 5 stars

From placing my order I was kept informed of delivery date. In fact it arrived earlier, which was great. I love the range of shower/ body washes. So gentle, very delicate fragrance & leaves my sensiti... See more

Rated 5 out of 5 stars

**edit - after speaking with the customer service rep they replaced my damaged item for free and it arrived in one piece so I am thrilled, thanks so much! I was really looking forward to having Aus... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Skin Care Clinic

Written by the company

Australian Bodycare has been a front runner for skin care products since 1992. Since then, we have adhered to the same ideas as we were founded on: Providing the best skin care solutions and helping people achieve a better quality of life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(17,900)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

I haven’t received my order yet so I…

I haven’t received my order yet so I can’t give you a good rating

September 24, 2024
Australian Bodycare logo

Reply from Australian Bodycare

Hey, I'm sorry to hear that.
If you write to me at info@australian-bodycare.com, we will of course find a solution to the problem. 😊
I look forward to hearing from you.
Sincerely Sofie, Australian Bodycare 🌿

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Rated 1 out of 5 stars

Shipping cost

Shipping cost, did not notice it when placing order, would not have purchased item if I had. I hope the darn thing works so at least I can ease the pain of a sore mouth.

September 19, 2024
Australian Bodycare logo

Reply from Australian Bodycare

Hello,
I understand that you are concerned about the shipping cost, which you hadn't noticed at the time of placing your order. I completely understand how that can be frustrating. 😊 I really hope the product helps with your sore mouth. If the product doesn’t meet your expectations, we offer a satisfaction guarantee, meaning you can request a refund if you're not satisfied within 100 days. You can simply reach out to us, and we will happily assist you with that​​.
Sincerely Sofie, Australian Bodycare 🌿

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Rated 5 out of 5 stars

The delivery was very prompt

The delivery was very prompt! Excellent service

September 11, 2024
Australian Bodycare logo

Reply from Australian Bodycare

Thank you for your positive feedback! We're delighted to hear that you were happy with the prompt delivery and our service. We look forward to serving you again!

💚Sofie - Australian Bodycare

Rated 5 out of 5 stars

Great product at a good price

Great product at a good price. Free delivery and it arrived very quickly. Well worth a look

September 10, 2024
Australian Bodycare logo

Reply from Australian Bodycare


Thank you for your review! We're glad to hear you found the product great at a good price and appreciated the free, quick delivery. Thanks for recommending us!

💚Sofie - Australian Bodycare

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Rated 5 out of 5 stars

Quick delivery and constant updates

Quick delivery and constant updates. Thank you

September 10, 2024
Australian Bodycare logo

Reply from Australian Bodycare

Thank you for your review! We're glad to hear you appreciated the quick delivery and constant updates. We're happy to keep you informed every step of the way. Thanks for choosing us!

Rated 5 out of 5 stars

They products were very well-priced

These products were very well-priced, effective, and customer service was also very good. The mouth wash and the mouth gel were really very helpful and cleared up a lot of inflammation that was on my gums.

July 10, 2024
Australian Bodycare logo

Reply from Australian Bodycare

Thank you for your detailed review! We're delighted to hear that you found our products well-priced and effective, and that our customer service met your expectations. It's great to know that the mouthwash and gel helped reduce the inflammation in your gums. We appreciate your feedback!

💚Sofie - Australian Bodycare

Rated 3 out of 5 stars

No opinion so far...too early to tell

Can't give more details since I haven't used the products long enough.

August 5, 2024
Australian Bodycare logo

Reply from Australian Bodycare

Hello,
Thank you for taking the time to leave a review! We completely understand that it can take time to fully experience the benefits of our products. If you have any questions or need assistance along the way, don't hesitate to reach out. We hope you'll enjoy the results as you continue using them! 😊
Best regards,
Sofie - Australian Bodycare

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