Mia was incredible with me and my grandmother. She made everything so clear and she was extremely sweet and caring. Honestly the sweetest person I’ve ever had when it comes to enquiries and help desk... See more
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Did anyone else speak with Mia? Because how lucky are you if you did, what a wonderful soul she is! Mia completely put my mind at ease, answered my many questions, made onboarding so easy by working... See more
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I spoke with Rhiannon when looking for information on the course, and she answered every single question I had, reassured any personal doubts I had and overall was just very personable and kind. I’m n... See more
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Spoke with Mia! She’s absolutely incredible, so patient and so flexible, willing to work with your schedule!! She is so thorough and so transparent about everything related to the ASB and enrolment pr... See more
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Company details
Written by the company
We believe that education is more than cramming yourself into a crowded classroom. The future is digital, which is why we’ve tapped into the huge potential online learning offers to bring you a broad range of tutoring on a single platform. Because our ethos is that beauty therapy education should be accessible to individuals from all backgrounds, be flexible and fit into all lifestyles and, most importantly, should include only the highest quality training. That’s also why we’ve partnered with the best of the best in Australia’s beauty scene. These leading industry experts have helped curate the course content to ensure you get the most up to date information and the highest calibre of coaching available on the market. Our team has worked extensively in their fields and studied at senior levels, and through Australian Beauty School have come together to design online courses which are A) easy to follow and B) perfect for both beginners and intermediate learners. So whether you’re new to this industry or are already in the process of building your beauty empire, we welcome you to join our community and begin your journey with us today.
Contact info
Level 8, 11 Queens Lane, 3004, Melbourne, Australia
- 1300 937 326
- info@australianbeautyschool.com.au
- australianbeautyschool.com.au
4.7
Excellent
919 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Due to financial Hardship
Due to financial Hardship, I have been trying to cancel my course but they keep making me jump through hoops and go round in circles. I can no longer afford this course and it has really cause me anxiety. No one is able to cancel my course or put it on hold. Really not happy.
December 9, 2024
Unprompted review
Reply from Australian Beauty School
Thank you for sharing your concerns. We understand that financial hardship can be a difficult and stressful situation, and we take these matters very seriously.
To ensure that students have the opportunity to assess whether our course is suitable for their personal goals, we offer a 3-day cooling-off period from the date of enrolment. This allows time to review the course content and make an informed decision.
In addition, all of our financial providers offer hardship support for most situations, as required in Australia. If you are experiencing financial difficulties, we recommend contacting your provider directly to explore the available options.
If you’d like further assistance from our team, please reach out to us at support@mybeautyschool.co, and we’d be happy to help.
kirsty was bubbly
kirsty was bubbly, easy to communicate with and very thorough in her delivery, loved the chat!
July 4, 2024
Unprompted review
I spoke with Hannah for my tutor introduction
she was absolutely wonderful, thorough and kind. explained to me everything I needed to know and gave me tips, genuinely such a refreshing and in-depth experience for coursework!
July 2, 2024
Unprompted review
Dodgy unethical business
I'm generally not one to write a negative review about a business but I feel as though I have no other choice. I enrolled in a course with Australian Beauty School as I wanted to start a new hobby.
There is a 3 day cooling off period once you enrol in a course. After that, should you wish to withdraw from the course due to personal circumstances or financial reasons (you shouldn't even have to justify why you want to withdraw from a course) you cannot withdraw from the course. It is much easier withdrawing from a University degree!
Apparently Australian Beauty School thinks it is a bigger educational institution than a University. Regardless of sending them multiple emails explaining my situation, they could not careless about your well-being. They responded stating that they "simply cannot withdraw you from your course as we invest a lot of time and effort into our students education". I am still confused as to what exactly they invest their time in as they are very cunning at recruiting students. All they care about is financial gain.
They will send you a generic condescending email response that starts with "We're sorry to hear that you are going through a hard time". Therefore, I have reported this business to the ACCC.
Seeing as these people are shameless and could not care less about their student's, I assume that they are fine with me publicly announcing their names, even after I have them seven business days to process my request and informed them that I would be complaining to ACCC and writing negative reviews. I spoke to the following people via email - Nick, Kyle Best and Bertina.
Whatever you do, I urge you NOT to enrol in any courses with Australian Beauty School because once you've enrolled in a course, you are essentially locked in and will be forced to pay for a course, even if you are unable to complete it. You are much better off enrolling in a course through TAFE.
Please do NOT waste your time with this institution. I would hate for you to be in a similar situation and waste your hard earned money.
June 24, 2024
Unprompted review
Reply from Australian Beauty School
Hi Natasha,
We are sorry to hear that this is your opinion. Whilst we stand firm in the fact that we have attempted to offer a number of options and solutions to helping in this matter, we never want a student to feel this way. Our management team is sending you direct correspondence currently.
Thank you,
Australian Beauty School Team
I spoke with Jessica and she was so…
I spoke with Jessica and she was so helpful and thorough with the entire enrollment process! She's made me more confident in my decision to enroll and she was just a very pleasant person to talk to. I'm so excited to begin!
June 28, 2024
Unprompted review
Amazing Help
The ladies I have spoken with have been absolutely amazing with the whole enrolment and start up process
June 26, 2024
Unprompted review
Everyone I have spoken to have been…
Everyone I have spoken to have been fantastic. Happy to answer any question you have and have made sure I am comfortable with my decision. They don’t rush anything and take you through step by step on how to get started. Super happy with my decision.
June 7, 2024
Unprompted review
Absolutely loved speaking to the girls
Absolutely loved speaking to the girls, you have really made me have a confidence boost in this experience and I am super excited to work through the Australian Beauty School 🩷
June 6, 2024
Unprompted review
great experience
The Aus beauty school have been so patient and kind through out this whole experience, I’m so grateful that Kristy was so fun to talk to and very understanding with me. She gave a great welcoming and would 100% recommend
May 23, 2024
Unprompted review
10/10 would recommend these girls are…
10/10 would recommend these girls are so lovely to chat with
May 23, 2024
Unprompted review
Monoe was patient & thorough taking me…
Monoe was patient & thorough taking me step by step to get me started on my next career project.Monoe was clear & precise which was encouraging to be confident in taking a new path in learning.
5🌟🌟🌟🌟🌟,s
May 17, 2024
Unprompted review
10/10 would Recommend
10/10 would recommend! Everyone I have spoken with from Australian Beauty School have gone above and beyond to make me feel comfortable and excited in starting the Professional Makeup Artistry Course.
During my ‘welcome call’ I spoke with Kirsty, she was an absolute delight to speak with and was very informative and helpful with the enrolled courses. She took me through a step by step of the platform and covered all bases necessary. I’m excited to be apart of the Australian Beauty School and am confident to excel in the course with the help of all the tutors =)
April 30, 2024
Unprompted review
Encouraging & helpful …
The ladies were knowledgeable and informative in answering questions and providing information without the overload. They were easy to understand and helpful.
Also very encouraging xx
April 10, 2024
Unprompted review
Reply from Australian Beauty School
Hi Melanie,
Thank you for your kind feedback.
We're glad you found out tutor support team to be helpful throughout your studies.
We can't wait to see what you can achieve within the industry!
All the best.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/
Course was dodgy
Course was dodgy, tutors weren’t understandable and u get stuck paying for the whole course if it’s not for you.
March 10, 2024
Unprompted review
Reply from Australian Beauty School
Hi Keira,
We're sorry to hear about your experience and appreciate you submitting your feedback.
One of our Student Services managers will be in touch with you via phone to see how we can best assist you.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/
this course was really helpful as…
this course was really helpful as someone who had no idea about lashes when i first started and it was very detailed easy to use for someone who isn’t very handy with a computer i found it really easy to have a go at it and i would definitely recommend this school for anyone wanting to take a course in beauty subjects
April 3, 2024
Unprompted review
Reply from Australian Beauty School
Hi Emelia,
We appreciate your kind words!
Please be sure to keep us updated on your course progress.
Best of luck with your studies.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/
Very knowledgeable ladies
Very knowledgeable ladies, kind and considerate - easy to follow instructions - loved it
March 23, 2024
Unprompted review
Reply from Australian Beauty School
Hi Kelly,
We appreciate your wonderful feedback!
Be sure to keep us updated with your course progress.
All the best!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/
100% recommend
100% recommend! Very bubbly, happy, knowledgeable ladies who make you feel wonderful. Willing to get to know you, have a laugh and help in anyway possible! Im new to the beauty career and the girls made me feel as welcome as someone whos been doing it for years. Very glad i chose Australian Beauty School ☺️
March 7, 2024
Unprompted review
Reply from Australian Beauty School
Hi Sarah,
We're glad you chose us also!
We also can't wait to see your amazing new skills after you finish your course.
If there is anything you need, please don't hesitate to reach out to our wonderful tutor support team during the hours of 9-7 Monday to Saturday.
Best of luck!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/
The First Step
Spoke with Marta today. Such an amazing person. Thank you so much for taking me through the process … step by step.
Marta was so patient and understanding and explained everything to me as we went along. The follow up emails,phone calls and messages was perfect.
Thank you for keeping me calm and for giving me the confidence to take this step. You are brilliant. I’m glad it was you that I spoke with today.
I’m so looking forward to starting my new career.
March 4, 2024
Unprompted review
Reply from Australian Beauty School
Hi Mary,
We appreciate your amazing feedback.
Sometimes a chat with one of our Course Consultants can be exactly what you need to help build the confidence to take the scary first step into study. We're glad Marta was supportive throughout the process.
Best of luck with your course!
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/
Really great people to talk to got me…
Really great people to talk to got me started on my course straight away
March 4, 2024
Unprompted review
Reply from Australian Beauty School
Hi Millie,
Thank you for the kind words!
Best of luck with your studies.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/
Amazing service!
Amazing service from all the girls at the Australian Beauty School. Super thorough and helpful. Knew exactly how and where to help and I felt a very genuine care and congratulations to be on this new venture! Thankyou so much for being amazing!
February 26, 2024
Unprompted review
Reply from Australian Beauty School
Hi Rikkea,
We appreciate your lovely feedback!
We can't wait to see where this new venture takes you in helping you achieve your dream career goals.
All the best with your studies.
Regards, Australian Beauty School Team.
If you require any further support, please lodge a ticket on https://help.australianbeautyschool.com.au/
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