Authenticbandmerch Reviews 

I ordered two items from this site. I placed one order on June 3rd, 2025 and another on June 4th, 2025. Marianne sent an email to me asking how I liked the items that I ordered! Because I was able to reply to the email, because they wanted feedback, I did. I told her that I still had not received what I ordered and that was on July 5th! So I got a response back saying that they would refund the money for the AC/DC ball cap, and they did, but I asked about the Tom Perry t-shirt and still haven’t got a reply on that and still haven’t received the T-shirt as of today, July 13th! I have checked the status on the site and and still shows paid and unfulfilled a month and half later! I highly recommend to people DO NOT ORDER FROM THIS SITE! Allowing for the 4/6 business days that said it would take before you receive your order! This is beyond ridiculous! I should have read the reviews before I ordered, this is just a heads up for anyone thinking about ordering from this “company”.

It took me over a month to receive my order. I never got any notifications EXCEPT of course confirmation that they DID in fact receive payment. after that it was at least a month before i received my order..it was long enough that i had just given up and chalked it as a loss..i was actually surprised when i received it..i did actually receive exactly what i paid for and am satisfied with that ..however the waiting period coupled with no notifications or means to track the item i paid for guarentees i will never purchase anything throigh them again..ill take non authentic band merch before i do that..

It's no surprise this company hides its reviews. I strongly advise against ordering from them. They are not legitimate, have terrible business practices, and absolutely no follow-through.

I ordered two shirts and only received part of the order. A month later, I reached out for an update, and instead of helping, they accused me of lying. I had to prove they were wrong, and even then, I received no apology or resolution. A month passed with zero follow-up, and they still refuse to acknowledge their mistake.

I eventually got my money back, but I would caution anyone considering buying from them—look elsewhere. I certainly will.

Wow came here to see if I should order a few Tees. Glad I did! NO thank you!! Horrible reviews I can’t my daughter got a tank she never received. I should’ve checked here first!

Ordered a shirt for my son with what I thought was plenty of time for it to arrive. After 10 days of the purchase I got an email saying they were backed up and I’d get a shipping notification soon because they “had a busy month”. I emailed them back with my order asking what was going on. They assured me my order would be sent out within the next week. 5 days later I followed up again as it’s now been over 2 weeks since I paid $35 for a kids shirt. No response. They just canceled my order the next day.

I have no connection to or prior experience with this company. After I ordered shirts, I read some negative reviews. If I had a bad experience, I'd be writing that review. I ordered 4 band t-shirts. I got my shirts yesterday. The quality was great. They are authentic, shipped with all the tags, labels on. The fabric is legit, the silkscreens are clean and the sizing was right-on. The price was in line with what I'd pay at a show. I was short a shirt. I messaged the company and got an immediate response. I expect to get that shirt soon and without a bunch of nonsense. If I don't , I'll update. So far, my experience is not the same as a lot of the negative reviews. If I get the ,missing shirt, I'll probably order another 4.

UPDATE: Received the missing shirt and it is as pictured in the ad. I received all that I ordered and have now worn and washed these shirts. I'll order a few more. Hope others have the same experience.

The quality is very cheap. I gave it to my kids as I ordered a large and its more like a youth-medium.

The quality is extremely cheap as well.

This company is to be completely avoided, unless you don't care about customer service issues if you need it. My spouse wanted something specific from this website for Christmas, which I obliged. However, I needed an exchange for a different size and wrote to them for help, as we were within the 30 day return/exchange policy. I emailed them on 3 separate occasions, a couple weeks apart for each, starting on 12/25/24. Not once did they bother to even respond. I've owned a website business in the past, and would've NEVER ignored a customer in such a manner. We're now stuck with a shirt that doesn't fit. I will never buy from this company again, and I would never advise anyone else to either, unless they're 100% sure they're keeping the product regardless. These people are pitiful.

No customer service. I ordered 3 shirts and received one. 20 days later and still no information on the other two. Orders are not fulfilled as they state on their website. I submitted requests for updates on shipping/fulfillment with no replies. The one reply I did receive offered no relevant information. The email stated "the remaining shirts will be shipped later this week or next." That was over a week ago and still no updates or delivery. No tracking or useful information. Just a bad experience. They have zero customer service. Bottom line, do not order.

Same situation don’t order from these people. I ordered a gift and it’s almost 3 weeks I leave for my trip in two days and still don’t have the shirt.
Find another vendor to order your item!

TERRIBLE customer service. I ordered something 2 weeks before Christmas and it wasn't mailed until 2 weeks after. I sent an email requesting that the order be cancelled when I saw that it wouldn't arrive by Christmas. They acknowledged that they received the email but ignored my request and sent the item a month later. Now they won't respond to my repeated requests for a refund.

Reiterating what others have said: this company is likely a scam. AVOID. Never got my item. Bad customer service! Awaiting my refund.

Let’s start with the good. The shirts I ordered are quality shirts. That’s where the good begins and ends.

Let’s move to the bad. This company’s communication is pretty much nonexistent. They advertise free 4-6 days of shipping; what they don’t tell you is that the 4-6 days are for the planet of Jupiter. I place an order on November 29, 2024 for two t-shirts. I received the first one on December 14, 2024. The second one is still in transit with an expected delivery of December 20, 2024. I emailed regarding the status and requested free upgraded shipping and simply received a response saying one of the shirts was shipping. I never received a response or update on the second one, had I not been using the Shop app I’d be left to deal with their worthless customer support.

Shall we move on to the concerning? I think we shall. As it was taking so long to receive my orders I looked into cancelling the order. I highly recommend doing this BEFORE you purchase from Authentic Band Merchandise. Their cancellation policy is simply punitive, that tells me that they know that the 4-6 days of advertised shipping is simply a marketing lie.

I highly recommend researching this company before ordering from them and do not believe the ratings on their site which seem to be as fictional as their shipping policy.

Never showed up. This is a scam company!!!

Absolutely pathetic company. Never got my t shirt. Looked for a refund from PayPal but they sent PayPal a different tracking number to say it was delivered. Unbelievable lowlife, avoid this robbing company. No answer to emails , pathetic

Sham website. Waited two months to receive my order but it never arrived. So-called customer service was a joke - they just stopped responding. And on top of that, the merch isn’t authentic. AVOID!

Terrible user experience . The communication is non-existent . Ordered 4 tee-shirts took one month for two of them to arrive and the other two are no where to be found. No response from customer service .

I purchased 2 shirts shipped separately. COD. Even after they charged shipping. The UPS COD was the same price as the shirts. That are sized way too small. Really bad experience.

Never received items. Paid for expedited shipping. Out over a hundred dollars no response.
Never given a valid tracking number.

I ordered 2 shirts for my wife and me. After weeks i received shirt but paid the customs for 2 and got no answer on my emails. I would like to point out that this fraud and please be warned!