I purchased a Tag Heuer Carrera watch from them, five months later condensation started building up inside of the watch and it quit working I took it to a local dealer who recommended I take... See more
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Beware of this company. I purchased a Rolex watch from Authentic Watches. It had to be wound daily even though it's a self wind watch. After 2 years, it was losing hours of time. I sent it for repair... See more
Please keep me in the loop as I've purchased from you in the past. Good stuff, really nice inventory of merchandise. Currently seeking to purchase a Brietling Montbrilliant Datora. Almost any color,... See more
Buyer beware. Please ask in writing that you are buying a complete watch before payment. I had an incident where I purchased a new store display Rolex Datejust but later discovered a link is missing.... See more
Company replied
Company details
Information provided by various external sources
AuthenticWatches.com offers free overnight shipping & lowest prices on all swiss luxury watches such as TAG Heuer, Rolex, Longines, Breitling, Omega and more...
Contact info
530 New Los Angeles Ave #115-338, 93021, Moorpark, United States
- 8008089928
- sales@authenticwatches.com
- authenticwatches.com
2.4
Poor
406 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Outstanding customer service and I'm…
Outstanding customer service and I'm delighted with my watch. They even organised for it to be delivered to my hotel in NYC when I was there on holiday. Great communication throughout the whole process. Would definitely recommend and will use again. Keep up the good work!
June 23, 2020
Unprompted review
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Wasn't able to return my watch due…
Wasn't able to return my watch due to"Special Order" It didn't say special order on website. I am very unhappy with the watch. I would like to trade in for a different model.
June 23, 2020
Unprompted review
Reply from AuthenticWatches.com
We are sorry to hear that the client is upset. Regrettably, we are unable to accept returns on special order items, as they are not normally stocked and are only especially ordered for clients. This is outlined in our returns policy. Contrary to the reviewer's claim, this was indeed outlined in our policies at the time of checkout, as well as in the email confirmation sent to the client on Feb 10, 2020, at 12:28 PM Pacific Time.
Excelent service....
Excelent service..... I bought 6 watches from authenticwatches And never had a problem.... congrats
June 21, 2020
Unprompted review
Fast shipping
Fast shipping. Beautiful watch. Great experience. Thank you.
June 16, 2020
Unprompted review
The speedy service and delivery was…
The speedy service and delivery was amazing
June 16, 2020
Unprompted review
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The watch came quickly
The watch came quickly. It was exactly as advertised at a great price. I would not hesitate to use your company again.
June 16, 2020
Unprompted review
Such an easy transaction and quick…
Such an easy transaction and quick delivery. The watch was beautiful and the price was terrific.
June 16, 2020
Unprompted review
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Repeat customer
Repeat customer and great merchant every purchase. No complaints and will use again and again.
June 16, 2020
Unprompted review
Will work with you
Seemed willing to work with my personal situation to assure my watch purchases went well
June 16, 2020
Unprompted review
Timely delivery on my Tag
Timely delivery on my Tag. Arrived in great shape and follow up was great. I am a happy customer.
June 16, 2020
Unprompted review
Had what o needed.
June 10, 2020
Unprompted review
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Recently purchased a men's Breitling…
Recently purchased a men's Breitling watch. The individual I dealt with was helpful and knowledgeable. The company completed the transaction on a timely basis and they delivered the watch in new condition.
June 10, 2020
Unprompted review
Great selection as always...another…
Great selection as always...another 5-Star service experience plus the fastest shipping in the industry. I've never had an experience with AuthenticWatches that was less than 5-Stars.
June 8, 2020
Unprompted review
Excellent piece and very satisfied with…
Excellent piece and very satisfied with price.
June 8, 2020
Unprompted review
consistently great!
They simply deliver quality products at a low price with no problems. You can’t get any better than that. It isn’t the first time we’ve bought from them and they are consistently great!
June 8, 2020
Unprompted review
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Always an easy streamlined experience…
Always an easy streamlined experience with really great prices...
June 8, 2020
Unprompted review
The best I have done business with...
Every purchase I have made with Authentic Watches has been terrific! They are professional, personable and offer the best in sales and service.
June 8, 2020
Unprompted review
Satisfied Repeat Customer
I have purchased a number of watches from Authentic Watches over the years. They are a great company to deal with. The order arrives very quickly, and is exactly as promised. I would definitely order from them in the future.
June 8, 2020
Unprompted review
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