Autismhelpapp Reviews 

54
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, most reviewers were let down by their experience overall. Consumers frequently shared that they encountered unexpected subscription charges. People pointed out that the website presentation regarding ongoing payments could have been clearer. However, some customers also noted difficulties in obtaining refunds for certain charges. To resolve the issue, many individuals sought assistance from their financial institutions regarding the charges. Some users even mentioned contacting relevant authorities regarding their experience.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, expressing deep frustration after discovering unexpected... See more

Subscription

Customers consistently note negative experiences with subscription renewals, reporting that they were... See more

Refund

Clients share negative opinions on refund, highlighting that they experienced refusals and had to request... See more

Price

People report negative experiences with price, noting that tests advertised as free unexpectedly require a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The business model is a scam: small fee and do their questionnaire - which is a version of free questionnaires available in many places for free, just look up - and trick the late night casual browser... See more

Rated 1 out of 5 stars

I'm yet another Potential Autistic person that fell for this scam, i wish more could be done to stop these type of systems working on the internet. Please any one reading this do not use this, jus... See more

Rated 1 out of 5 stars

SCAM preying on autistic people is just sickening. Advertised as “free” and then asks for a $1 payment (should have been the first red flag) and then all of a sudden $24.95 charge I didn’t authorize c... See more

Rated 1 out of 5 stars

Supposedly a free test but once completed you have to pay a small fee to see the results. This is annoying but not as annoying as finding out a month later that the company stores your details for a... See more


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1.3

Bad

TrustScore 1.5 out of 5

54 reviews

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No history of asking for reviews

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1.3

All reviews

(54)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE!!!

DO NOT USE!!!

Paid for a 99p test with 'comprehensive' results. That is all.

They use manipulative marketing tactics to draw you in for this 'report'. They don't clearly state they'll charge you £19.95, 48hrs later with no refund offered. This is only clearly apparent when you go to cancel the subscription, not on initial payment.

They're despicable. Targeting neurodivergent people that are extremely likely to have executive function issues.

They are obviously used to the email responses of unhappy subscribers. They must have a script, as they replied almost immediately, to say the subscription has been cancelled but the payment is non-refundable, as is stated in the agreement.

This site and it's set up is calculated to exploit vulnerable people, using legal loopholes to do so.

September 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not trust

Do not trust! I felt I may be autistic so wanted a brief overview before getting assessed. I just noticed they've taken £30 for the past two months!

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM! I paid for a 99p autism test and ended up with them taking two unauthorised payments from my credit card! I had to cancel my card to stop them taking more.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scam with ongoing payments!!

They say the autism review is FREE. Then you have to pay $1 for a "report", after that, they charge you $29 per month FOR NOTHING. Recurring payment that you don't know about and did not authorise. Now I had to cancel my credit card to stop being drained of funds. TOTAL SCAM. Instead use actually free autism quizzes online - there are many.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Be very careful with this app

Be very careful with this app. I was charged for a subscription I did not knowingly sign up for. They advertise a small fee for an assessment, but buried in their terms and conditions is an auto-renewing subscription that kicks in without clear warning.

I feel the way they present their pricing is misleading. The cancellation process is confusing, and their refund policy is unhelpful. What should have been a helpful resource turned into an unnecessary expense.

If you are considering AutismHelpApp, please read their terms and conditions carefully before entering your payment details.

September 12, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam company

Scam company. Do not use.

They will charge you for the initial test. Then take £19.95 from your account each month for no reason. Then they will refuse to refund you.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Beware of hidden charges

I paid a dollar to see my results and no mention of a subscription was mentioned. In fact, no mention of any kind of payment was mentioned until AFTER I completed the assessment. The same day, twice, they attempted a 19.95 charge.

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

Took my money even though I didn't get…

Took my money even though I didn't get results or use any services. I believe this is a scam website that is using autistic people as cash cows instead of getting them help. When brought to their attention, they gave me a shitty email saying they would give me no refund. Despite having no confirmation email saying I had signed up for any type of subscription.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

I only wanted a $1 test result

I only wanted a $1 test result. But they did something dishonest by making you accept a "Free trial" with a auto renew subscription attached which cost $24.95. You cannot but the $1 test result without agreeing to this 48 hour/subscription/free trial. It's a stupid way to do business. I still want $24.95 back they charged. This was only supposed to cost me $1 for a test result.

September 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam company

Scam company, they charge you 99p then sign you up for a monthly subscription and refuse your rights to cancellation. Had to put block on credit card and open dispute with VISA.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

This is such a fraudulent website

This is such a fraudulent website. I had the same experience as the other person that gave a review. They made it clear it was a one time payment of $1 and then started trying to take $39 out of my account. Luckily, my bank account has been notifying the suspicious activity.
Then they have the audacity to tell me in an email that they "clearly" wrote that I was signing up for a subscription. Never received any emails regarding this and none of this was mentioned when I accepted to pay the $1 to get my results. I truly learned my lesson after this.

August 6, 2025
Unprompted review
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Rated 1 out of 5 stars

I was trying to take an autism spectrum…

I was trying to take an autism spectrum test and once the test was finished they stated if I wanted to see the results they would charge me a single time for .99 cents. It was midnight and I guess i wasn't thinking about it and figured that wasnt a whole lot of money so I put in my credit card info. Two days later I get a text from my bank of a fraudulent charge of 19.95 from the same website. Which they had updated their pricing to .50 cents/once 48 hour trial to $25/month after?? Guess I learned my lesson about picking the first website I see after a search

September 2, 2025
Unprompted review

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