Auto Kit Reviews 23

Suffice to say I really wish I’d read these reviews before making a purchase! I’ve had one email reply with a dispatch date which passed without any further info and nothing from them regarding delivery times since their confirmation of my order and taking of payment.
I don’t hold out much hope of hearing anything from them again and my request for a refund has also been ignored.
Their phone contact number is simply a recorded message saying they don’t accept calls and you have to email so don’t bother with that avenue either.
Use them at your own risk

It took 5 months for seat covers to arrive, despite being promised them the following week on more than one occasion. You will note that despatch time as advertised on website is within 4 or 5 days of order. USE AT YOUR PERIL!

Terrible company, DO NOT USE! Ordered over a month ago, have chased and chased with no response. Finally today had an email to say DHL have delivered, but delivery not made to the correct address with no idea of where the parcel is!

Ordered seat covers just before Christmas, unfortunately they didn’t fit so emailed requesting a refund and return. Had to chase this up as I had no response after a week of waiting.
Finally managed to send the covers back and been waiting for a refund for 2 weeks now, no response to my email regarding this either. Extremely disappointed and poor service from the company.

Ordered item 5 weeks ago

Still nothing arrived

DO NOT USE THIS COMPANY

I would give a ZERO rating if it was possible!!!! AVOID THIS COMPANY AND SEVERAL OTHER NAMES THEY TRADE UNDER !!! Do your homework before you order and waste your time
and money, they trade under different names, different convincing websites but are all the same business address. I ordered seat covers in November 25 but despite loads of false promises, fake dates for dispatch then suddenly they are still being made , slow production issues, they forget there own lies and obviously don’t read back on there own emails they send back to you until that stops as well. I am still waiting, not received the goods I paid for in good faith. They are as a company and companies clearly dishonest. You have been warned!!! I don’t like to write bad reviews about companies but I also do not like having my hard earned family money taken from me.

Now frauding under a new name - trimsupplies.co.uk the email address on this website to contact is linked to auto-kit. Just silence, what scammed and thieves...

Shambles of a company, items show as in stock, received phone call weeks later, no stock, substitute choosen, weeks later need £30 delivery charge, checked website, free delivery on any amount

Placed an order and paid. No confirmation and no product received. Numerous emails sent but no response for ages. Martin eventually sent a response asking for an order number (how could we have one when you never sent an order confirmation?). I just asked them to find the order S not wasting any more of my time. Only a threat to Trading Standards got any response. Covers delivered a few days later and they are rubbish. Cheap materials and a bad fit. AVOID AT ALL COSTS

AVOID AVOID AVOID 😡😡
FULL OF LIES 🤬 6 weeks and still nothing
Going through Pay Pal for a refund
Still nothing Martin magnet is absolutely full of S***,!!!

Made an order on the 10th of September. It is now the 4th of October.
And I still have not received the order. They was responding to emails now they are not responding to emails. I wish that I'd listened and read previous reviews. Please be aware this company is a sham. I have informed my credit card company to give me a refund and don't expect to hear anything from Inca group again, they are shocking, stay away. It is a real shame because their products look amazing and the seat covers and the carpet mats that I wanted to get look the best, but If you can't get them, what can you do?

Avoid at all costs, unless you enjoy paying for something and not recieving anything

Order placed and paid on 16/8/24 through Inka-corp.com which is owned by Auto Kit International. No replies and no products delivered to me. I have tried calling the phone number (recorded message only), emailing all of their email addresses. Wish I had seen these reviews earlier but I didn't realise that Inka-Corp was part of Auto Kit. UPDATE 1/9: I've received an email and a telephone call saying my covers will be delivered next week....UPDATE 4/9: email received advising shipment 48 hours by Parcelforce, so hopefully arrives on Friday 6/9. UPDATE 6/9: arrived, good quality and fitted front seats so far. I've upped my review to 4 stars. Would have been 5 stars if there was earlier communication regarding delivery.

If I could rate them 0 stars I would. Ordered seat covers that show in stock, waited for ages and nothing arrived. Can’t contact them by phone only email, had a reply to say would be shipped within 2 days, that didn’t happen, emailed again and then they said would be shipped by close of play, I received an email to say they had been shipped, this was a lie, they created an order to a courier to change the status to shipped, but hadn’t arranged for the courier to collect from them as the product still wasn’t ready to be shipped - they created the order to the courier to shut me up for a couple of days. Still chasing them for the seat covers, or a refund. Avoid like the plague.

Poor service and communication.I ordered a product in May, it was marked in stock and delivery in 3-5 days.
74 days later I still don’t have it.

I was told it would be 2 weeks on June 22nd. Then it was apparently ‘in production’ on 13th July
On 24th July customer services said it would be dispatched within ten working days. On 31st July I received a tracking number and was told ‘your parcel is on its way.’ One week ago I was sent a tracking number, but the product wasn’t dispatched.
On August 4th -Customer Services said it was ‘in the end stages of production’- still nothing.

I would avoid this company.

One star is one to many
No correspondence to email etc can’t contact them via phone thank god I paid with PayPal .
Beware please Dont buy from these people!!!!!

This was my third order with Inka-corp, owned by Auto-kit. Ordered on 20/11/22, I had to chase the order on the 28/11/22 (they didn't keep me up to date on the delay as they state they will on their website) I was told it would be another 10- 14 working days, that time passing and now it's Christmas so fair enough and I don't chase again until 4/1/23 only to be told orders are not being dispatched until the third week in January (not my order, just orders). I've asked for my money back, lets see what happens. As a long time owner of a retail company I know when the truth is being withheld by suppliers. Somethings up!. All I want is either my order or honest communication.

INKA Corp took my money immediately after my order, but have failed to deliver anything over a month later. The website says the item is IN STOCK. They are still seeking new orders. I emailed them asking for my money back or the seat covers. The payment was advised as "Refunded" the next day. I think they may genuinely be struggling, but I can't fault their approach otherwise. But... I still need the covers!

Ordered and paid for seat covers, had an email the same day to say they recieved that order and I would have an email when dispacted. That was nearly 3 weeks ago.
Have tried to phone, they are taking any phone calls.
Have email as requested no responce.
Buyer Beware!!!!!!!!!!
Very strange the very day I put this post on, I had an email to say delivery may be next week.
Keep you undated.

Just a quick update, seat covers turn up today 12th December, quality looks okay, but a long wait for a company that looks by their website looks professional, but little contact or updates, until I put this review on Trustpilot.

Was told to send a order back as it was wrong and reorder and pay again I would get refund even sent proof of posting after 5 emails and telephone calls company will not respond