AUTO-VOX Technology CO., Ltd Reviews 154

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers consistently praise the product's quality and ease of installation, often highlighting its effectiveness for reversing and towing, with many noting the clear image and reliable wireless connection. The customer service is frequently described as exemplary, with people appreciating the helpful and responsive support, and the overall user experience is considered excellent, making tasks like parking much safer and easier. However, some customers also noted issues with response times from customer service, with some experiencing delays or receiving unhelpful replies, and a few reported problems with product functionality or durability after a period of use.

What people talk about most

Product

People report positive experiences with products, frequently praising their ease of installation and... See more

User experience

Customers had positive experiences with user experience, frequently highlighting the ease of installation and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the clear image quality, even in low... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting responsive, helpful,... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting significant delays... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have A Solar powered wireless Backup camera, twin Pack. First got Only the Single one but the Second Was send after, so its ok. Installation was easy, to have the camera in the middle of the car i... See more

Rated 4 out of 5 stars

What a great and easy way to fit a reversing camera for very little money. No complicated need to try and wire into your car electrics, it works off solar and you can fit within 10 minutes. Vision is... See more

Rated 4 out of 5 stars

I have it installed in my camper van. It is very useful for me. Its easy to install and the function and the quality of the picture (also at night) is very good. therefore I can recommend the product.... See more

Rated 5 out of 5 stars

Just what I was looking for it's not easy to put a wired reversing camera on my car number plates is on the boot lid so this solves all of the issues. Yes it takes more than the minutes they say but s... See more


Company details

  1. Road camera

Written by the company

Established in 2007, AUTO-VOX is a manufacturer with technology and production strength. It became a BestBuy backup camera kit supplier in 2008 and engaged GM rearview projects in 2015. AUTO-VOX has reached $20 million all-sites GMV at Amazon in the past 365 days. Make Driving Safe, Smart & Easy We want to offer driver added technology to care behind the wheel, so that driving, parking, road recording is far safe, smarter and easier.


Contact info

3.9

Great

TrustScore 4 out of 5

154 reviews

5-star
4-star
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1-star

Replied to 14% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Absolutely terrible service

Absolutely terrible service, I ordered the wireless back up camera with stated delivery 3 to 5 days, that gave me 8 days before my trip, it's now 10 days and still no camera, no e mail, and the tracking says "preparing order" this is a breach of consumer law. If I knew it was not going to arrive in time I would have bought a different manufacturer. I only gave 1 star because zero wasn't an option.

December 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Auto Vox Solar 3A Plus

I was recommended the Auto Vox Solar 3A Plus by a friend and I truly haven’t been disappointed. It’s an excellent addition to my caravan as it allows great rear vision and also makes reversing so much easier. Extremely easy to install and set up – it’s a great product.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Auto-Vox D6 Pro dashcam tragedy

I have Auto-Vox D6 Pro dash cam. In January 2025 my car was hit and damaged by a driver who flee. AutoVox recorded so poorly (video can be attached as evidence) that the offenders registration number plate is NOT VISIBLE - even that he drove 1 meter away from me! Thanks to Auto-vox I have no viable evidence to recover money from his insurance. But it gets worse - 2 months ago D6 Pro started making irritating automatic announcements "insert the sd-card". The card was always installed, so I took it out, cleaned it and inserted again. Didn't help. To diagnose if the auto-vox dash-cam has failed or if the sd-card has failed I have inserted sd-card from my phone and Auto-vox damaged it!!!. I lost 10 years of my personal data! I wrote to autovox who responded they will send me a replacement camera, but they didn't. I therefore followed up multiple times, and received no response. Given above I believe have all the reasons and evidence to state to everyone - think twice before you buy Auto-Vox products !!! Total financial loss so far: £2,000 (another camera, damage repair, new SD-cards) !!!!!

January 20, 2025
Unprompted review
Rated 4 out of 5 stars

Solar powered wireless camera

I have A Solar powered wireless Backup camera, twin Pack. First got Only the Single one but the Second Was send after, so its ok. Installation was easy, to have the camera in the middle of the car i modified the holder A bit. Startup time (until you have connnection and See something) takes some Seconds but is fine for me. Time to switch between cameras could be faster. Unfortunately the are no guidelines when displaying both cameras at once. Night Vision is not Bad, in A City absolutly enough.

Overall quite useful product and ok for my use case.

September 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Very impressive!

I've fitted and used this now for weeks, hasn't needed charging up yet. On front licence plate and I've put a ferrous plate on monitor and it attaches fine to dash magnet I have. Accessory of inline switch and USB feed a boon. I've added to mine week by week, cable, carmount fitting etc as I've realised it's benefits. Great kit and customer services exemplary. I don't know where the other review gets it, I've been on to a Gigi in Customer Services regularly and couldn't be any more helpful.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

I works great

I use this wifi-camera since 4 month, every day on an 10 meter truck and it works wthout any problems.It was very helpful for me and saefty for people and things behind me.Thank you!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

An absolute game changer for me !! 🤩

So easy to use that I can’t believe it and wish that I’d ordered it long ago !!
I cannot see to reverse in my mini and have been worrying about it and thinking about purchasing one of these for about a year now. I SO wish that I had done it sooner !
I put off installing it as I thought I wouldn’t be up to it - but if I can do it in less than two minutes then literally anybody can ! 🤩
I am just delighted with this gadget - it has changed my life - I can now reverse without thinking that I am going to crash into something or somebody !! 🤩
My mini is a soft top with the most appalling blind spots on either side and with the smallest of plastic windows that mist up when it rains and does not have a windscreen wiper.
THIS IS THE PERFECT SOLUTION, BELIEVE YOU ME !!
I wouldn’t hesitate to recommend it and suggest that you order one asap !
🤩

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolutely love this little camera

Absolutely love this little camera, gives confidence when reversing my 7m motorhome. I managed to install it myself, I'm a female well over pension age!!!
I have been using it for 6 months without any trouble at all.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Auto-vox is good stuff

My reversing camera was broken and I urgently needed a new one. I consulted ChatGPT and immediately ordered the camera from Autovox. Delivery was supposed to take 5 to 7 days, but it arrived after just two. The instructions were concise but clear. Installing it on the back wall of my camper was very easy. The camera can be magnetically attached using the included metal plate. The system was up and running in 10 minutes. The image on the monitor is clear and bright. I only just received the camera, so I can't comment on the battery life.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Solar 3A Plus

I have been using their Solar 1 pro since I first bought it in 2021 and it is still working well. Now I have bought a new car, so it is natural for me to use their new products. This time I chose the Solar 3A Plus, and it is still performing well. I have recommended it to two friends.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Well made and sharp image

The package arrived quickly. Instructions were clear and quite easy to understand.
I first tested the camera by walking around the house. Great range of wireless connectivity and clear image.
Great value! Recommend!

August 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Had to report to PayPal…

I have shopped with this company before and have always been provided with a 1st class service, However my last purchase was not so smooth, I ordered the solar A3 twin camera pack and received the single pack trying to get the missing camera is proving to be very difficult, from tracking number that never moves to just being fobbed off, been reported to PayPal

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Quick response with great support

I am grateful for the quick response by auto vox when I ran into a series of questions about our back-up camera. They clearly provided instruction and understanding of how the camera and monitor work. We have used the product once and it is working as it should.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful avoid at all costs

An awful company I would definitely not recommend them to anyone. I ordered a solar reversing camera from them that they claimed was delivered 3 days ago but have yet to receive. I have contacted them on several occasions and have either been ignored or I have been told to get in touch with courier service again. Really? They have my money, I do not have their product and I have to deal with a courier company who is also not responding. The customer service is appalling, avoid at all costs. Not sure how to progress now. I just want a refund.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent piece of kit for my caravan

Excellent piece of kit for my caravan. The wireless camera connects quickly to the monitor in my car making it easy to see what’s going on behind my caravan. Great for reversing and really useful for rear vision while driving.

Easy to install and worked straight out of the box.

July 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy way to add a rear view camera

I ordered the solar 3a Plus, arrived very quickly, it was very easy to fix to the vehicle, I had intended to fix above the number plate, but found it stooped me opening the hatch, so at first I put number plate lower down so it didn’t interfere, only snag I found was it shaded the number plate when lights was on, so I decided to fix it to the bottom of the hatch and it works fine, in fact I think I prefer it fixed there than above the number plate, the video quality is very good , sharp and clear, and I have it set for 90 seconds which is a long enough time for any reversing,

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Solar camera for 2004 4runner

I purchased a auto vox solar backup camera for my 2004 Toyota 4runner and it was a game changer the shipping was fast and the camera quality was higher then expected. It's been the best purchase for my SUV and makes hooking up my trailer super fast and easy.. highly recommend this company and products.

July 22, 2025
Unprompted review

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