Online Car Auctions Reviews 

52
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Auto auction mall wasn't honest about the auction fees please review (schedule A and B at Copart site) because they charge you for B eventhough you send them a wire transfer. Schedule B fee is for cre... See more

Company replied

Rated 5 out of 5 stars

I bought a 2001 Tahoe from them, the process was painless. From when I clicked buy now to having the truck delivered from the auction clearing house took less than 24 hours. I had the title shortly af... See more

Rated 1 out of 5 stars

The whole business model of Auto Auction Mall is suspicious and fishy. They market that they would help customers get car at 40% dealership price but then in their terms (2.2, 2.3, 4, 11, 12 and 1... See more

Company replied

Rated 1 out of 5 stars

I registered to buy a car about 15 days ago and to be able to bid I charged 2000 dollars. not having found a car corresponding to my search, I wanted to recover my deposit of 2000 dollars and in o... See more

Company details

  1. Car Dealer
  2. also in
  3. Car Accessories Store

Information provided by various external sources

Auto Auction Mall is the largest online vehicle auction marketplace featuring over 200,000 live vehicle auctions in our database at any one time. We are licensed dealers for all of the major auction houses meaning we can provide you access to bid on the entire list of available used, insurance and salvage vehicle inventory in the United States from one convenient place.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

52 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(52)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Novice Buyer

As a novice, the team was particularly supportive and helpful. The responded very quickly to all my questions and were very patient with me as I learned how to navigate through this new endeavor. Their advice and guidance was critical to having a great customer experience.

September 22, 2017
Unprompted review
Rated 1 out of 5 stars

bad don't buy from them

September 22, 2017
Unprompted review
Online Car Auctions logo

Reply from Online Car Auctions

Dear Nelson – Thank you for your feedback. We are a bit confused about the negative feedback left considering that you bought two cars from us at two separate times and did not contact us either time to discuss any concerns you had. We are happy to discuss any issues you have and look forward to hearing from you should you wish to speak.

Rated 5 out of 5 stars

Had a very good experience

Had a very good experience. They were helpful throughout the process, got me a very good price on the car through the auction and followed up with me until I received my car. I had some questions following shipment of the car and they were quick to respond and answer. Overall, very happy with them.

September 22, 2017
Unprompted review
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