Autodele24 Reviews 95

I made an order for parts, where i am based normally it should arrive within 3 days. I got no confirmation mail from them and when I rang them they asked me how could I have my order number. Luckily I screenshot it before I left the page. Wrote several emails to them and no reply. I seriously recommend to not use them as I certain that most of what they offer is not in stock and they drag it out as long as they can so they have time to get it from China.
They're response to me was it takes up to 1 week to get the order packed to send.
What a joke. Don't use Autodele24.
UPDATE!
I RECEIVED A MAIL FROM YOU TO TELL ME TO DOWNLOAD YOUR APP AND GET MY TRACKING DETAILS I DID THAT AND STILL NOT RECEIVED. I HAVE HAD SEVERAL MAILS FROM THIS COMPANY AND THEY ARE EXTREMELY IGNORANT IN THE WAY THEY AVOID GIVING ME MY DETAILS OF POSTAL OR A REFUND. THEY HAVE WROTE 5 TIMES AND STILL I DON'T KNOW IF I HAVE ANY PARTS ON THE WAY OR MY MONEY Back. This is without a doubt this worst company I have ever dealt with in my life and the sad thing is they do it in Ireland 🇮🇪 and Denmark 🇩🇰. I believe that the laws need to change to STOP companies like autodele24 and autodoc taking people for fools.
Frustrating, IGNORANT, uncaring, and selfish of you once you have paid them.
Do not deal with this company please people.

Update 16/09-15:
Was today contacted by mainoffice (Berlin), who wanted to compensate for the bad experince.
They want to get better, and of course they shall have the chance.

Next time i shall buy something for my car i will visit them first and se if they can help.

(I have recieved a mirror some time ago - not the one i originally ordered, but the one i got was OK)

Poul Erik

Jeg ved ikke hvad jeg skal sige. Det virker ærlig talt som om det er en forfærdelig rodebutik. Jeg vil helst ikke tro, at de snyder kunderne med vilje.
Jeg har 15. april bestilt et sidespejl til min bil. Der stod på hjemmesiden at det var på lager og ville blive sendt inden for 24 timer.
Jeg betalte og pengene blev hævet, men der kom ikke noget spejl.
Ved kontakt til firmaet via chat fortalte de, at det var på lager og at jeg ville modtage det inden 4 dage.
Så fik jeg en mail, hvor der stod, at det ville blive forsinket og nu viser det sig, at de ikke har det alligevel, men jeg kan få et andet, der koster næsten det dobbelte.
Det spejl jeg oprindelig bestilte står stadig i dag den 24. april på hjemmesiden som om det kan leveres på 3 - 5 dage.

Jeg er spændt på hvad dette ender med.

Jeg ville være meget nervøs med at bestille noget som helst hos BILDELESTORE.DK / AUTODELE24.DK lige nu.

FIrmaet er tysk men har websider rundt omkring i verden på de lokale sprog. Også i Danmark

De har stadig mine penge, så jeg venter spændt på hvad der sker.

Ordrenummer: 1338514

Havde faktisk en positiv oplevelse under bestillingsprocessen, men den blev hurtigt gjort til skamme. Derfor har jeg været nødt til at revurdere min anmeldelse.


I do not know what to say. It frankly looks as if it is a horrible mess. I would rather not think they are cheating customers intentionally.
I've April 15 ordered a side mirror to my car. It said on the website that it was in stock and would be sent within 24 hours.
I paid and the money was drawn from the bank, but there was no mirror.
Upon contact with the company through chat they told me that it was in stock and that I would receive it within 4 days.
Then I got an email that said that it would be delayed and now it turns out that they do not have it in stock, but I can get another one, which costs almost double.
The mirror I originally ordered still stand today on April 24 on the website as if it can be delivered in 3-5 days.

I wonder what this ends up.

I would be very nervous about ordering anything from BILDELESTORE.DK / AUTODELE24.DK right now.

The firm is German but have websites in local languages in other countries. Also in Denmark. The still have my money, so i anxiously await what will happened.

Please solve this.

Orderno: 1338514

I did have a positiv experience during the orderingproces, but that was soon over. Therefore i have to change my review.