Auto Diagnostics UK logo
Visit website

Auto Diagnostics UK Reviews 2

•
TrustScore 4 out of 5

3.8

Car Accessories Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car Accessories Store

Written by the company

Auto Diagnostics UK is a UK-based online retailer specialising in professional automotive diagnostic tools and vehicle inspection equipment. We supply reliable, up-to-date diagnostic solutions for technicians, workshops, mobile mechanics and automotive professionals across the UK. Our product range includes OBD2 scanners, full-system diagnostic tablets, ECU coding tools, key programming accessories, TPMS tools and inspection cameras from leading brands such as Launch, ANCEL, Foxwell, Nexas and IDUTEX. Each product is carefully selected to ensure compatibility, accuracy and real-world usability across cars, motorcycles and commercial vehicles. As an online-only business, we focus on fast, secure ordering and clear product information, helping customers choose the right tool for their vehicle or application. We aim to provide straightforward advice, transparent pricing and dependable UK shipping on every order. Customer support is an important part of what we do. Whether it’s pre-purchase compatibility questions or post-sale guidance, we strive to offer helpful and honest assistance whenever it’s needed. We understand that diagnostic tools are an investment, and we want our customers to feel confident in their purchase. We welcome genuine feedback from our customers, as it helps us improve our service and ensures we continue to meet the expectations of automotive professionals and enthusiasts alike.

Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Diagnostic scanner

Ordered a diagnostic scanner from these guys last week of April 2026 for a relatively unknown vehicle on their recommendation. Happy to report scanner turned up on time and undamaged plugged it into the vehicle and was unable to find a particular function that I bought the scanner for, happy to report that Matt on customer service went above and beyond to sort this issue out with the factory leading to a satisfactory outcome, the scanner performs faultlessly can’t recommend these guy’s enough, well done keep up the good work.

April 28, 2026
Unprompted review
Auto Diagnostics UK logo

Reply from Auto Diagnostics UK

Hi Reg,

Thank you for your great review and for choosing us for your diagnostic scanner!

We’re really pleased to hear the scanner arrived on time and is now performing exactly as expected. We understand that choosing the right OBD2 scanner can be difficult. It was no problem at all helping you choose the right diagnostic tool and getting the specific function sorted.

It’s great to hear you’re happy with the final result, and we really appreciate your recommendation. If you ever need any further help or advice with diagnostic equipment in the future, just let us know.

Kind regards,
Matt
Auto Diagnostics UK

Advertisement
Rated 5 out of 5 stars

Very pleased with my purchase of OBD 2 scanner.

I bought a OBD2 scanner from this company, and it has been absolute pleasure to communicate with them. They answered my questions promptly and professionally, and I would do business with them over and over again.
Extremely good service and they know what they are talking about.
I live in Iceland, and they showed better and faster service than I could get here in the Nordic. Very, very pleased.

Regards from Iceland,
Helgi

April 7, 2026
Unprompted review
Auto Diagnostics UK logo

Reply from Auto Diagnostics UK

Hi Helgi,

Thank you very much for your fantastic review and for choosing us for your OBD2 Diagnostic scanner.

We’re really pleased to hear that you’re happy with both the diagnostic tool and the customer support you received. We always aim to provide fast, reliable service along with clear and professional advice. It’s great to know this came across, even with delivery to Iceland!

If you ever need any help in the future with your scanner or any other diagnostic equipment, we’re always here to assist.

Thanks again for your support, and we look forward to helping you again.

Kind regards,
Matt
Auto Diagnostics UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look