I am satisfied with the transaction and the prices of the goods - the problem is that if the buyer wants to verify the information with the seller by phone, it is not possible. I recommend the seller... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A great company! I’ve had some problems with the ignition on my Passat B6 and needed a really fast delivery of four coils. Their website was really helpful. You just choose correct brand of your car... See more
Apart from taking them ages to ship simple stuff its okay company but sorry your speed is a true disaster my grandma works faster , for instance my simple order 165279219 has status order processing f... See more
Company replied
Autodoc is an amazing platform I found it by coincidence and bought all my landrover needs from Autodoc highly recommended
Company replied
Company details
About AUTODOC - Slovakia
Written by the company
AUTODOC je online obchod s autodielmi číslo 1 v Európe. Zdieľame vašu vášeň pre autá a pomáhame vám ušetriť peniaze na opravách áut.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
Čím sme známi:
Náš prístup zameraný na zákazníka. Náš tím podpory tvoria kvalifikovaní odborníci, ktorí hovoria 23 jazykmi a sú vždy pripravení pomôcť akýmkoľvek spôsobom.
Rozsah a rozsah trhu. Za 17 rokov nášho pôsobenia na trhu sme získali 13 miliónov spokojných zákazníkov v 27 európskych krajinách. Denne expedujeme viac ako 35 000 objednávok.
Náš sortiment produktov. Ponúkame viac ako 4 milióny produktov pre viac ako 166 značiek automobilov od svetoznámych výrobcov.
Cenová dostupnosť a cenové výhody. AUTODOC je online platforma s férovými cenami a rôznymi špeciálnymi ponukami a výpredajmi.
Multiplatformové služby. Zákazníci môžu rýchlo a jednoducho vyhľadávať autodiely pomocou webovej stránky aj aplikácie. Presvedčte sa sami, aký nákladovo efektívny a pohodlný môže byť proces nákupu autodielov.
Odbornosť v oblasti opráv automobilov. Na našich kanáloch YouTube nájdete viac ako 3 000 návodov na výmenu autodielov.
Kontaktujte nás
FAQ
Contact info
Slovakia
- trust@autodoc.eu
- autodoc.sk
4.5
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best app for auto parts with the best…
Best app for auto parts with the best price and bonuses in the app
September 2, 2024
Reply from AUTODOC - Slovakia
Hi Patrik!
Please, accept our gratitude for your feedback and attention to our work.
We are happy you have a positive cooperation experience with us.
We wish you good luck on the road.
Best regards,
AUTODOC Team
Reply from AUTODOC - Slovakia
Hello Wladelw!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Reply from AUTODOC - Slovakia
Hello Peter!
Please, accept our gratitude for your feedback and attention to our work.
We are happy you have a positive cooperation experience with us.
Best regards,
AUTODOC Team
Reply from AUTODOC - Slovakia
Hello! Thank you so much for your review! We will try to continue to provide you with the best experience in the future. Best regards, AUTODOC Team
Reply from AUTODOC - Slovakia
Hello,
thank you for your feedback.
Best regards,
AUTODOC Team
I am satisfide with im
July 26, 2024
Reply from AUTODOC - Slovakia
Hi Štefan!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team
Reply from AUTODOC - Slovakia
Hi Oleksandr!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Worst customer service
I have really bad experience with the customer service. They answered completely different question I asked. As you want to continue in the ticket, you gotta open new one. There is no return policy "beneficial" for the customer. I wont order again. I'm disappointed.
May 30, 2024
Unprompted review
Reply from AUTODOC - Slovakia
Hello Rony,
We are sorry you faced inconveniences.
Please let us know your order number at help@autodoc.de so we can identify you and find your order in our system and check everything.
Best Regards,
AUTODOC Team
Reply from AUTODOC - Slovakia
Hello,
thank you for your feedback!
Best regards,
AUTODOC Team
Fast and prices are not that high
May 13, 2024
Reply from AUTODOC - Slovakia
Hello Mats!
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Slovakia
Hello Jozef!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Good and quick service
February 8, 2024
Reply from AUTODOC - Slovakia
Hello Jaroslav !
Thank you for your positive feedback!
Best regards,
AUTODOC Team
ok ok ok ok ok
January 30, 2024
Reply from AUTODOC - Slovakia
Hello!
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team
Products I order comes always perfectly…
Products I order comes always perfectly packaged and secured from obtaining any damage and they arrive pretty fast.
January 26, 2024
Reply from AUTODOC - Slovakia
Hello Samuel!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
AUTODOC Team
Reply from AUTODOC - Slovakia
Hello Franko !
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team
Thanks for this company
Thanks for this company. I was ordered many time and everything is good. Fast sheepment and great products.
Miroslav
December 20, 2023
Reply from AUTODOC - Slovakia
Hello Miroslav !
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Never more autodoc
Terrible products they prefered.Ridex is so so bad mark.I bought a pulley...driven 10thousand km and its dead.....my car stopped at the road,I must call to tow service.....What a pity its not possible to give a photos of it here.And what was "the best" ...I wrote a notoce of product and what Autodoc done?They have no reaction and deleted my note from website,after 2days also a pulley.....
November 24, 2022
Unprompted review
Terribe customer service
Ondrej from customer service is a lot unprofesional and absolutely unhelpfull. Never give straight forward answers and answering on diferenr subject. Sutch a bad customer service i have not experience in my life. On friday told me to contact customer service if the parcel not arrive on monday. Today wednsday told me to wait for my parcel and if it arrives i can refuse it and they will refund my money.
What a solution is that....
Also told me if i have problem with delivery i have to contact dpd.
November 2, 2022
Unprompted review
Good service with normal prices
October 8, 2020
Unprompted review
Brake master cylinder
I ordered a brake cylinder for my mondeo through my car make and year on the app the part was matched to my car had the part fitted total brake failure turned out they sent the wrong cylinder after numerous emails will not exchange the part or refund any costs for fitting so now £160 out of pocket and still no cylinder they say my fault for not ordering by chassis number but I did not have the option on the app Do Not use this company very bad customer services use local / eBay at least you get your money or exchange options
March 11, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.