Even though the whole situation was out of customer service agent Eddie’s control,each time interacting with him , he gave information I wasn’t able to access. Finally he provided me with a different... See more
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My experience started out well; Excellent pricing. But then the delivery went south. This is one can fully blame on the carrier. They showed up with an empty torn package, assured me it would be deliv... See more
I contacted Autohaux because my bonnet strut arrived from Amazon without any fitting instructions. Eddie was most helpful and after a few back and forth emails, he was able to determine which mod... See more
Got a part from them and it wasn’t the right fit for my model and they fully refunded me and didn’t even ask for me to return it. Good experience! Just be aware that even with putting your VIN or mode... See more
Company details
Written by the company
Autohaux is your trusted online destination for precision-engineered automotive parts and accessories. Designed for effortless installation and everyday reliability, our products are backed by dedicated fitment support and a 365-day warranty to keep your repairs hassle-free. Explore our catalog today!
Contact info
Room 2612, 26/F, Metroplaza Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories, Hong Kong, Hong Kong
- 1-213-443-6852
- info@autohaux.com
- autohaux.com
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Had got wrong item but they ended up…
Had got wrong item but they ended up reimbursement and to keep wrong item. I really have no use but thanks.
Great customer support
Even though the whole situation was out of customer service agent Eddie’s control,each time interacting with him , he gave information I wasn’t able to access. Finally he provided me with a different tracking number that worked in tracking with Canada Post’s site. The whole issue falls with Canada Post. Thank you
Great Customer Support and Service.
There was a fault with the product I…
There was a fault with the product I ordered ie: a crankshaft position sensor for a 2014 Audi A6 . I contacted the seller and they immediately refunded my money. Good service .
I’d like to give 5 star review to this…
I’d like to give 5 star review to this company
The part I order was incorrect, so I contacted them and they were apologetic and help me as best they could a great big thank you for your help. Would recommend. Autohaux for your spare parts. Craig
Ordered the wrong part in error
Ordered the wrong part in error. When I notified Autohaux they issued a refund and did not require me to ship the part back to them.
WHO DOES THAT!
Great company.
Jim
Excellent service
Excellent service, smooth experience, and very helpful staff. Highly recommended!
My experience started out well
My experience started out well; Excellent pricing. But then the delivery went south. This is one can fully blame on the carrier. They showed up with an empty torn package, assured me it would be delivered the next day, and it wasn't. Once I contacted Autohaux, they immediately helped, staying in contact until the problem was resolved, in the end shipping overnight. Ended well.
I ordered the wrong part by mistake
I ordered the wrong part by mistake, and within 24 hours of receiving the product they went out of their way, to make a mistake on my part, right again.
Good customer service!!
Good customer service!!! I needed to return the product. Autohaus responded quickly by returning a full refund no hassles. I am very grateful!!!
Delivered and Works as Advertised
Easy to find and order the part I needed. Great Customer Service support
Great customer service!!
Great customer service!!! Would recommend and will buy from them again!
Customer service. I contacted Autohaux because my bonnet…
I contacted Autohaux because my bonnet strut arrived from Amazon without any fitting instructions.
Eddie was most helpful and after a few back and forth emails, he was able to determine which model struts i had and sent me an installation video via U tube.
This was perfect and i was able to fit them within minutes.
Thank you very much.
Good refund experience
Got a part from them and it wasn’t the right fit for my model and they fully refunded me and didn’t even ask for me to return it. Good experience! Just be aware that even with putting your VIN or model numbers into their website, even if it says it fits it may not in some unique scenarios. But they have a good refund policy as a protection over it so they are worth five stars in my book!
Thanks a lot for autohaux
Thanks a lot for autohaux, great service, and the part a bought it’s very good quality.
I bought a part for my car
I bought a part for my car, it ended up not fitting although I ensured the product number matched the OEM part number. After following up on a return/exchange, they offered a full refund without me having to go through the hassle of returning the part. Definitely will work with then again.
Great Customer Service
Excellent communications. This company was super easy to deal with. Quick to reply to emails to answer any question. Will not hesitate to purchase from them in the future.
Easy to use website
Easy to use website. Excellent customer service. Products arrived on time
Had a very positive experience with…
Had a very positive experience with Autohaux customer and tech support locating and replacing a part for my Volvo V50. We can all appreciate a company that stands behind their return policy.
Great Customer Service
Customer service was exemplary in helping me with my order. I would highly recommend X-Autohaux for after-market parts which are significantly lower in cost than branded parts. Thank you, John
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