AutoLeap has been a game-changer for my shop. The platform is easy to use, keeps everything organized, and saves me time on scheduling, estimates, and customer communication. The automation featu... See more
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Review summary
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What people talk about most
Reviews shaping this summary
AutoLeap really went above and beyond when trying to help us transition from QBO to their services. The implementation team bent over backwards trying to make sure everything was smooth between the tw... See more
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The program is relatively easy to process and understand how to use it. The people are great and on the spot with help when needed, Our trainer Emile is fantastic! and always upbeat and ready to help... See more
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Katie is knowledgeable, relatable, funny and deeply professional. She clearly cares about doing a good job and did far more than required to ensure my team felt supported. Having her as our onboard... See more
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Company details
- #40 of 342 best companies in Software Company
- #97 of 246 best companies in Business to Business Service
Written by the company
AutoLeap is an award-winning, cloud-based shop management software. It has proven to be a game-changer for thousands of auto repair and tire shops across the USA and Canada. AutoLeap enables new and expanding shops to modernize daily operations and boost profitability with powerful shop management features, multi-location functionality, an easy-to-use interface, and responsive support. Within a year of using AutoLeap, businesses have reported increased revenue, higher profit margins, decreased no-shows, higher estimate approval rates, fewer admin hassles, and more time freed up to spend with family and friends. What’s making this possible? The magic is in AutoLeap’s comprehensive suite of features. This includes: Estimates: Build estimates quickly, accurately and easily with AutoLeap’s built-in parts libraries and labor guides. Send estimates directly to customer phones via SMS and email for approval. Technician App: Want to boost technician productivity? With AutoLeap's Tech App, you can assign jobs, run inspections, track time logged against a service, and much more! QuickBooks: Eliminate double entry and human error with AutoLeap’s QuickBooks Online integration. Automate data sync, capture invoices and payment data and track your cash flow. DVI Build trust and drive sales by leveraging the convincing power of photos, videos, audio recordings, and text notes with AutoLeap's Digital Vehicle Inspections (DVI). Scheduling: Streamline your shop's calendar for the coming days, weeks, and months with AutoLeap. Categorize every job and include detailed notes to give your team the context they need to get started. Invoices: Instantly convert estimates to invoices with a single click, send digital invoices to customers via text and email, and track payment status in real time with AutoLeap. Payments: Simplify your payment process, empower customers with digital and in-store card payment options, and protect your repair business with secure online payments. Reports: Know your exact sales and technician profitability, and make better business decisions with AutoLeap's business performance reports. Google Reviews: Boost shop visibility online and attract new customers with AutoLeap's Google Reviews integration. Easily send digital review requests to collect feedback and generate five-star feedback. Marketing: Attract new customers and boost repeat business with AutoLeap's marketing module. Automate powerful SMS and email campaigns to market shop services. Work Board: Simplify workflow management with AutoLeap's intuitive workboard. Track everything in one window from repair orders, job status, assigned technician, payment status, and more! Live Chat: Tired of playing phone tag? AutoLeap offers two-way text and emails to connect with customers for status updates, estimate approvals, follow-ups, and more. Appointments & Reminders: Reduce no-shows, boost shop efficiency, and upsell shop services with AutoLeap's automated appointment and estimate approval reminders. Integrations: AutoLeap is proud to partner with leading software solutions in the automotive industry. These include: QuickBooks Nexpart PartsTech RepairLink TireHub MOTOR CARFAX Google Reviews Global Payments WorldPac Speed Dial Google Book Online Mitchell1 ProDemand Every AutoLeap subscription comes with a dedicated account manager, fully assisted onboardings, custom training, and live chat support. Get a personalized demo to learn more about what AutoLeap can do for your business!
Contact info
3405 Piedmont Rd NE, Suite 220, 30305, Atlanta, United States
- (855) 560-0088
- sales@autoleap.com
- autoleap.com
4.8
Excellent
231 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
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An Essential Tool for Running a Modern Repair Shop
We recently started using Autoleap, and it has quickly become one of the most important tools in our shop.
From day one, it’s been incredibly easy to use, not just for us on the back end, but in a way that truly improves the customer experience. We rely on it heavily to keep everything organized and transparent. The estimate approval process is one of our favorite features: customers can review and approve work digitally, which makes communication clearer and decisions faster with no confusion.
I also love how easy it is to document notes, conversations, and details directly in each customer’s repair order. Having everything in one place makes a huge difference when managing multiple jobs and following up with customers professionally.
Adding parts through PartsTech is seamless and saves us a ton of time, which means we can focus more on the actual repair and less on admin work.
On top of all that, the implementation consultant we were assigned has been extremely helpful, knowledgeable, responsive, and genuinely invested in helping us set things up the right way for our shop.
Overall, Autoleap has made our workflow smoother, our communication stronger, and our customer experience better. We couldn’t imagine running our shop without it.
January 9, 2026
Reply from AutoLeap
Thank you for the thoughtful feedback! We’re thrilled to hear that AutoLeap has become such an essential tool for your shop. It’s great to know features like digital estimate approvals, repair order notes, and the seamless PartsTech integration are helping streamline your workflow and improve communication with customers. We’re also glad your implementation consultant was able to support you in setting everything up for success.
Thanks,
Team AutoLeap
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Great Product
Great customer service especially for the onboarding process , Julia was great ! I am also doing my google ads with them as well and I love how everything is all in one place and that they have knowledge of the automotive industry.
January 9, 2026
Reply from AutoLeap
Thank you for the kind feedback! We’re glad to hear you’ve had a great onboarding experience and that Julia was able to support you along the way. It’s also great to know that having everything in one place, along with industry-specific expertise, is helping your shop succeed.
Thanks,
Team AutoLeap
Know what the customer problems with…
Know what the customer problems with their vehicle
December 31, 2025
Reply from AutoLeap
Thank you for your feedback! We’re glad AutoLeap helps you clearly understand and document your customers’ vehicle concerns. Making it easier for shops to capture and track issues accurately is exactly what we aim for.
Thanks,
Team AutoLeap
Great for our Racing/Performance shop!
I just recently adopted AutoLeap for my small performance/racing automotive shop. So far it's been really helpful in creating workorders and assigning them to technicians, communication with clients via the inspections, and in giving us more internal data on technician productivity and profitability that we didn't have when we were just using Quickbooks to invoice work. We are certain it will help us reach our sales goals going forward!
December 31, 2025
Reply from AutoLeap
Thank you for the great feedback! We’re glad to hear AutoLeap is helping your racing and performance shop streamline work orders, improve client communication through inspections, and gain better insights into technician productivity and profitability. It’s exciting to know the platform is supporting your team as you work toward your sales goals.
Thanks,
Team AutoLeap
Autoleap is a easy and not complicated…
Autoleap is a easy and not complicated app it makes it very easy to get through work everything is straightforward
December 31, 2025
Reply from AutoLeap
Thank you for the great feedback! We’re so glad to hear you find AutoLeap easy to use and straightforward. Making your workflow simple and efficient is exactly what we aim for.
We truly appreciate your support!
Best Regards,
Team AutoLeap
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Auto Leap has been very easy to follow…
Auto Leap has been very easy to follow the support staff is awesome. Questions are answered very quickly. I really like how all processes work. Very Detailed information is available.
December 31, 2025
Reply from AutoLeap
Thank you for the wonderful feedback! We’re glad to hear you find AutoLeap easy to follow and that our support team has been responsive and helpful.
It’s great to know you’re enjoying the detailed information and how everything works together. We truly appreciate your support!
Best Regards,
Team AutoLeap
Far better than Reynolds, CDK and DealerTrack
The program is relatively easy to process and understand how to use it. The people are great and on the spot with help when needed, Our trainer Emile is fantastic! and always upbeat and ready to help in any way needed. Ive worked at dealerships my whole live been with Reynolds, CDK, Dealertrack and this system is by far easier, better, and far more responsive.
December 30, 2025
Reply from AutoLeap
Thank you for the incredible feedback! We’re thrilled to hear you’re finding AutoLeap easier and more responsive compared to your experience with other systems.
It’s great to know Emile has been fantastic and supportive throughout your training — we’ll be sure to share your kind words with him. We truly appreciate your trust in AutoLeap!
Best Regards,
Team AutoLeap
Reply from AutoLeap
Thank you! We’re so glad to hear you experienced fast and friendly service — that’s exactly what we strive for.
We truly appreciate your support!
Best Regards,
Team AutoLeap
Professional implementation and…
Professional implementation and customer support always quick. Great software for our business.
December 30, 2025
Unprompted review
Reply from AutoLeap
Thank you for the great feedback! We’re glad to hear the implementation process felt professional and that our support team has been quick to assist.
It’s wonderful to know AutoLeap is a great fit for your business. We truly appreciate your trust!
Best Regards,
Team AutoLeap
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Helpful company man ehren
We have ran into many difficulties integrating into this system but ehren with the company has been very communicative and willing to figure out the issues. They hope on a call with us every other week to discuss improvement and difficulties, and have made the process of integration far better than we would have hoped
December 30, 2025
Reply from AutoLeap
Thank you for your feedback! We know integrations can come with challenges, and we truly appreciate your patience.
We’re glad to hear Ehren has been communicative and proactive, and that the regular calls have helped make the process smoother.
We appreciate your trust in AutoLeap!
Best Regards,
Team AutoLeap
I love that the partners we have are…
I love that the partners we have are receptive to our feedback and try to work on solutions while providing updates. I also appreciate that I can book calls and or call / leave texts at any time. It has been a blessing~
December 16, 2025
Unprompted review
Reply from AutoLeap
Thank you for sharing this. We truly appreciate your feedback. We’re glad our responsiveness, updates, and availability have been helpful, and we’re grateful to be your partner.
Best regards,
Team AutoLeap
Positive experience
The onboarding team was very helpful and made the website easier to understand. The included curriculum and videos, as well as the live chat feature help with quick questions too.
December 16, 2025
Reply from AutoLeap
Thank you for sharing this. We’re glad to hear the onboarding team was helpful and that the curriculum, videos, and live chat made things easier and supported quick questions along the way.
Best regards,
Team AutoLeap
Autoleap Helped me to Organize my operations
The onboarding team really empowered my trust in the autoleap software. Emilie is amazing to work with. She went above and beyond to ensure that my team and I are proficient and confident with the software.
December 2, 2025
Reply from AutoLeap
Thank you for sharing this. We’re so glad to hear AutoLeap helped you organize your operations and that the onboarding experience built your confidence. Emilie will be thrilled to hear your kind words—she truly goes above and beyond. We’re grateful to support you and your team.
Best regards,
Team AutoLeap
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Easy to use and great support.
Easy to use and great support.
Moving from a system that we have been using for 20 plus years to AutoLeap has been a surprisingly streamline process. The AutoLeap team has been there every step of the way answering questions in almost real time with detailed step by step answers.
Great experience so far.
December 13, 2025
Reply from AutoLeap
Thank you for sharing this. We’re thrilled to hear the transition to AutoLeap has been smooth and that our team has been able to support you every step of the way with quick, detailed help. We’re glad it’s been a great experience so far and look forward to continuing to support you.
Best regards,
Team AutoLeap
AutoLeap was implemented at my job
AutoLeap was implemented at my job, the learning curve was short. The ease of use is extremely nice and I feel very confident using it. Would definitely recommend!
December 9, 2025
Reply from AutoLeap
Thank you for sharing your experience! We’re glad to hear that the learning curve was short and that AutoLeap’s ease of use has helped you feel confident using the platform. We really appreciate the recommendation!
Best Regards,
Team AutoLeap
The easiest POS to learn
The POS software was really easy to learn. It allows me to break apart the customers invoice in separate subcategories making it easier for customers to understand and view. Love the feature of being able to email the customer the invoice where they can pay online before the pick up their vehicle.
December 9, 2025
Reply from AutoLeap
Thank you for sharing your experience! We’re so glad to hear that you found AutoLeap easy to learn and that the ability to organize invoices into clear subcategories is helping your customers better understand their service. It’s also great to know that online invoicing and payment before vehicle pickup has been valuable for you and your customers. We truly appreciate your feedback and support.
Best Regards,
Team AutoLeap
AutoLeap implementation process well-done
AutoLeap implementation process was well-thought out and support has been very responsive.
December 9, 2025
Reply from AutoLeap
Thank you for your feedback! We’re happy to hear that the implementation process felt well thought out and that our support team was responsive throughout. Ensuring a smooth onboarding experience is a top priority for us, and it’s great to know that it met your expectations.
Best Regards,
Team AutoLeap
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Reply from AutoLeap
Thank you for the review! We’re glad to hear that you’re enjoying a seamless, user-friendly workflow with AutoLeap. Making everyday operations simple and efficient is exactly what we strive for.
Best Regards,
Team AutoLeap
Bit to learn, but well worth it.
While it has a bit of a learning curve, Autoleap makes sure to have lots of people to train and help onboard you with as much or little help as you need.
They make sure to take lots of time to train everyone from the owners down to the techs and everyone inbetween. And if there are any questions, they go out of their way to find an answer and help.
Well worth the time to learn how to use it.
December 4, 2025
Reply from AutoLeap
Thank you for the thoughtful review! We appreciate you highlighting both the learning curve and the support behind it. Our team is committed to meeting each shop where they are and providing as much training and guidance as needed—from owners to technicians. It’s great to hear that the time invested in learning AutoLeap has been worthwhile for you.
Best Regards,
Team AutoLeap
Reply from AutoLeap
Thank you for your feedback! We’re glad to hear that the way our team guides you through the process makes the experience more comfortable. Creating a supportive and reassuring onboarding experience is very important to us.
Best Regards,
Team AutoLeap
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