Automatic Trap Company Reviews 

218
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Automatic trap co. Out of Nevada, shipping is a joke. I ordered a trap on Friday 6/28 and its 11 days later and it's still in transit. It did didn't get into ups until Monday afternoon then ups s... See more

Rated 5 out of 5 stars

I have tested these out for several months/years. They work in all weather, inside or outside. Excellent for chicken coops. We need a smaller version just for mice. Thought the A24 does get mice... See more

Company replied

Rated 5 out of 5 stars

My trap suffered damage during its first use. I contacted Linda and she replaced the unit under warranty without any issues or charges, even included a prepaid shipping label for my old unit! The n... See more

Company replied

Rated 1 out of 5 stars

Waste of money like others said, there are hundreds of rats on our farm in maui they won’t touch the bait i put chicken feed in the tray and sprinkled some into the bait , 3 days in a row rat poop ev... See more

Company replied

Company details

  1. Pest Control Service

Written by the company

Harness the power of a quick kill, self-resetting, toxin-free rat and mouse trap that helps you live pest-free.


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2.9

Average

TrustScore 3 out of 5

218 reviews

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Rated 5 out of 5 stars

Outstanding Customer Service

My trap suffered damage during its first use. I contacted Linda and she replaced the unit under warranty without any issues or charges, even included a prepaid shipping label for my old unit! The new system works perfectly and I’ve already killed 7 mice - 4 the first night!

Great system and terrific customer service. I highly recommend the Good Nature Trap.

February 20, 2021
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Reply from Automatic Trap Company

Thanks for the feedback Jeff. Happy to hear Linda and the customer service team were able to sort it out so quickly. Good luck with your #a24Success in the future!

- TH

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Rated 5 out of 5 stars

Worth every penny

I was hesitant about the price but it has proved to be more than worth it. It has eliminated rats from my property and done it humanely. (Can't tell you how often I've had to finish the job where a traditional snap trap only had a rat by a paw.) They have definitely built a better mousetrap.

February 10, 2021
Unprompted review
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Reply from Automatic Trap Company

Hi Chris,

Thanks for your feedback. Happy to hear you're happy with our trap. Feel free to reach out to us with any questions, trapping stories etc.. via support@automatictrap.com or share your success using #A24Success

- TH

Rated 5 out of 5 stars

Ive run out of rats

Ive run out of rats an
O possum has moved in to the area .
I’ve watched him muscle his way in the trap but his snout is too big .
I think I will relocate one of the A24
Great service great product
Thanks
BN

January 27, 2021
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Reply from Automatic Trap Company

Thanks for the feedback Henry,

You're right, the Goodnature A24 was designed to target rats and mice, so we don't recommend use on opossum, but we do wish you luck with your future trapping and are happy you found #A24success when it comes to rats. Feel free to reach out to us any time via support@automatictrap.com

- TH

Rated 5 out of 5 stars

I have tested these out for several…

I have tested these out for several months/years.
They work in all weather, inside or outside.
Excellent for chicken coops.
We need a smaller version just for mice. Thought the A24 does get mice, they have to put forth a great effort to trigger the plunger.
A small mouse-sized Automatic trap would be in great demand if one were made available.
Solid construction, excellent function, long lasting bait!
I definitely recommend these traps for those who take rodent control seriously.

December 17, 2020
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Reply from Automatic Trap Company

Thanks for the feedback Frederick and your awesome YouTube video review. Goodnature is working on some next iterations of traps, but we might not be getting those for some time. Keep on making great content and thanks for your honest and thorough review!

- TH

Rated 4 out of 5 stars

A little skeptical after no kills at…

A little skeptical after no kills at first. Then as they indicated patience paid off. I’ve had 12 kills in my barn. Counter works. My only complaint is that that changing the bait is difficult due to the tight fit when tightening or loosening the cap for bait replacement. Plus a little pricey for bait and CO2 replacement. It is a “better mousetrap” tho. :)

December 17, 2020
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Reply from Automatic Trap Company

Thanks for the feedback Ronald. If you're using the ALP you shouldn't have to change the bait so often, if you're trying to take it out to squeeze a little below for pre-feed, checkout our Chocolate Lure Bags on the website. They make pre-feeding a breeze. If you're using the DIY cup then we get you! Sounds like you're finding some success, congrats!

- TH

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Rated 5 out of 5 stars

This thing is a mouse killing machine

This thing is a mouse killing machine. I caught 3 in one night after a couple of days. I want to set up a camera to see it in action because now I seem to get 1-2 every week. The installation guide was easy to follow and there are some youtube videos that are really helpful if you look those up too. Definitely recommend this trap!

December 5, 2020
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Reply from Automatic Trap Company

Hi Fabienne,

Thanks for sharing your experiences with the A24. Happy to hear you've had success with the trap. Feel free to reach out to us with any questions via support@automatictrap.com

- TH

Rated 5 out of 5 stars

Only trap that actually works

We have countless rats around our chicken coop. I bought the A24 because I didn't want to use poisons and keep the chickens safe. I got a little impatient because it wasn't working at first. I talked to their customer service about pre-feeding and food comp and luckily that did the trick. I still clean up the coop every day and make sure that Im putting out more lure, but it's worth it. We're getting tons of hits on the counter. A little pricey, but if you want a trap that works, worth every penny.

December 4, 2020
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Reply from Automatic Trap Company

Hi Madison,

Thanks for the feedback. Let us know if we can help with anything else via support@automatictrap.com. Happy to hear you've found #a24success

Rated 5 out of 5 stars

Ordered the 5-pack - Impressed!

Ordered the 5-pack after watching on YouTube. Happy to say it works as advertised. The only thing I would recommend is following the instructions to a tee. We didn't pre-feed to get started and didn't catch anything but 1 small rat in the first week. Thanks to Linda for helping us with our set up. We caught 7-8 rats last week around the farm and those numbers just keep growing.

December 3, 2020
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Reply from Automatic Trap Company

Hey Mac,

Thanks for the feedback. Happy to hear you're having success. Let us know if you need anything via support@automatictrap.com

- TH

Rated 5 out of 5 stars

If you read the directions and set this…

If you read the directions and set this trap up correctly, you are going to be happy with the results. I've caught more mice than I can count with this unit and highly recommend it.

December 3, 2020
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Reply from Automatic Trap Company

Hi C_Kelly,

Thanks for your feedback. Happy to hear you're finding #A24success. Contact us via support@automatictrap.com if you have any questions!

- TH

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Rated 1 out of 5 stars

Trap works great in separating the…

Trap works great in separating the consumer from their money. Catching rats and mice, not so much. I ordered trap, watched all videos set trap per Goodnature detailed instructions, i.e., prefeeding, prebaiting, trap placement, patience, etc. a24 Day 4 week 1 killed one rat, then no joy to present time, approx 2 years.

I contacted goodnature customer support with detailed narrative of my disappointing experience to date. Their response was lengthy and completely non-responsive. It almost seemed that goodnature hadn't bothered to read my extensive email narrative.

I understand that Goodnature's opinion is that the failure of their product is that I haven't "taken on board" the information provided by them. However, it seems that goodnature hadn't taken time to read my concerns or my subsequent replies regarding my site and situation specific concerns.

I find this opinion and behavior perplexing, insulting, rude and dismissive. I have nothing to gain and I don't find casting aspersions to be edifying or productive in working our problem. To the contrary, I remain willing to work with goodnature. This despite their high opinion of themselves and their surprisingly low opinion of their not insignificant number of dissatisfied customers.

I want the a24 to work. To date, $130 a24 for one rat in 2 years and $6 for 60+ rats in 10 years using spring trap.

So many of us have reported a very similar disappointing experience with a24 trap.

At a minimum, I ask that goodnature please listen to your customers' concerns. Rather than dismissing these concerns out of hand, take them on board so that goodnature may continue to improve your products and services.

Alternatively, continue to repeat the mantra "not all customers will have success with a24. Many do not have the time or patience required".

I'm willing to have another go. But my patience is wearing thin and your time is very nearly up.

All the best

Joe in Davis CA

December 1, 2020
Unprompted review
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Reply from Automatic Trap Company

Hi Joe,

We're sorry to hear about your lack of success. We do stand behind our traps and have been looped in on your situation through Goodnature and our customer service team. We understand your frustrations and are having our engineer team look into this to assist you better. We will continue to work with you to achieve success.

- TH

Rated 5 out of 5 stars

This thing is a trap beast

This thing is a trap beast. We had mice and rats at our lake house. Tried everything but wasn’t always there to reset. We came back after a couple of weeks post setup and saw them piled up under the deck. Tip... try peanut butter and buy the DIY basket.

December 1, 2020
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Reply from Automatic Trap Company

Thanks for the feedback Brett. Happy to see you're finding success. Email us via support@automatictrap.com if you need anything.

- TH

Rated 1 out of 5 stars

Waste of money like others said

Waste of money like others said, there are hundreds of rats on our farm in maui they won’t touch the bait i put chicken feed in the tray and sprinkled some into the bait , 3 days in a row rat poop everywhere chicken feed eaten no dead rats, customer service said oh you need to train your rats !!!! Oh really now i must become a rat trainer to use this expensive trap ,!! Electric traps work much better just dont like the battery issue, i even lent it to my neighbor who has rats no luck there

November 30, 2020
Unprompted review
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Reply from Automatic Trap Company

Hi Jessica,

I am sorry you haven't had success with our trap. It sounds like there is some food competition issues with the chicken feed. It can take some time to pre-feed and get rats to go for the bait cup. We do stand behind our traps however and offer no hassle refunds for customers who purchase from our website or Amazon. From our understanding, you purchased the from a local hardware store, you will have to work with them regarding a return. We are happy to help you connect, please email us via support@automatictrap.com if you have any other questions.

- TH

Rated 1 out of 5 stars

I have 5 traps set throughout my…

I have 5 traps set throughout my property. The traps were perfectly set, tested, and baited per the instructions. I have not even captured/destroyed even one rodent. The $10 traditional rat trap has been way more successful when set in the same exact areas on property. I am extremely unsatisfied with this product, very misleading. Now I'm out $800 dollars & not even one dead rat...

November 20, 2020
Unprompted review
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Reply from Automatic Trap Company

Hi Fred,

Thanks for the feedback. We're sorry to see you're not having success. We have communicated via email and will be in touch to help you troubleshoot your traps or move forward with the escalation.

Thanks,

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Rated 1 out of 5 stars

I’ve had this set up for over a year…

I’ve had this set up for over a year and have caught exactly zero rats. Probably caught 30 in the same time period with traditional snap traps. Super dissatisfied

November 19, 2020
Unprompted review
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Reply from Automatic Trap Company

Hi Matt,

Thanks for updating us with your customer information. I am sorry you haven't found success. We definitely stand behind the trap. Our customer service team will reach out to you shortly to help help troubleshoot your trapping site or escalate your issue.

Thanks,

- TH

Rated 5 out of 5 stars

This is a great unit

This is a great unit, you cannot believe how many rodents you really have. It kind of pricey, but for the amount of damage the mice and rats are doing this is a big plus. I am going to order more.

November 6, 2020
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Reply from Automatic Trap Company

Thanks for the feedback Michael. Great to hear you're happy with your trap. Let us know if we can help by contacting support@automatictrap.com

- TH

Rated 5 out of 5 stars

Hands free!

Hands free of handing traps,resets its self controls the population.
We use peanut butter we use it the back yard. what a great machine!
love it

October 14, 2020
Unprompted review
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Reply from Automatic Trap Company

Thanks for the feedback Nash! Feel free to contact us via support@automatictrap.com with any other questions or concerns.

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Rated 5 out of 5 stars

Thank you for the excellent system

Thank you for the excellent system. I have a cat and a dog plus neighbours cats that I need to worry about. Laying out glue traps and snap traps just is not an option. I placed a couple of the scent cards in a few spots and then after two days I placed the Autotrap in the same area. Two mice and one rat later the Autotrap is working great. We don’t have a lot of rodents in our yard :-) but living in a town housing complex there are several that do. Mostly attracted by bird seed I’m sure. When I’m asked about what I’m experiencing as far as a rodent problem, I now smile and say I don’t have one. Thank you for a great product , so far so good.....

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

I’m extremely glad I bought this trap

I’m extremely glad I bought this trap. It is really effective and work as advertised. I recommend this product!!!

September 11, 2020
Unprompted review
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Reply from Automatic Trap Company

Hi Grisel,

Thanks for the feedback, we are happy you're finding #A24Success. Please let us know if there is anything else we can do to help.

- TH

Rated 5 out of 5 stars

A24 Success

Excellent instructions and very simple to setup. As suggested, the location and bait selection are key components to successful trapping. After refining our A24 placement with the help of a motion camera and switching to peanut butter (which is apparently the preferred treat for our local rats), we recently had strikes on consecutive nights! The rats have been scavenged by a family of raccoons that roams our neighborhood, and other “non-targeted” backyard wildlife interested in the bait have yet to trigger the A24 by mistake. We also have a snap trap setup in a box nearby. It has had success as well, however there have been multiple instances when the trap was triggered but didn’t catch a rat, or the bait was stolen. The A24 has been effective in humanely dispatching the rats 100% of the time when triggered.

September 4, 2020
Unprompted review
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Reply from Automatic Trap Company

Thanks for the feedback Jimmy. Congrats on your success, pragmatism is definitely the key. Did you have the camera set up for the raccoon scavenging? We would love to see the footage if you have it. Email us at support@automatictrap.com we would love to connect.

- TH

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