Automotive Superstore Pty Ltd Reviews 

1,601
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 208 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable pricing, reliable product availability, and exceptionally quick delivery times that make purchasing smooth. Consumers mention that ordered items arrive securely packaged and exceptionally well-protected for transit. People also appreciate the helpful customer support staff and the straightforward process of finding the right items online. Some reviewers were not happy with slow shipping times, noting significant delays in order dispatch and missed delivery dates. A few other people also felt that the online website compatibility tools were lacking details, leading to incorrect parts and frustrating return fees.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a split opinion on items received. While many... See more

Order

People report ambiguous experiences with order processes, reflecting a clear split in customer satisfaction.... See more

Delivery service

Reviewers highlight satisfaction with the fast delivery service, noting that orders often arrive the very... See more

Price

Clients share positive opinions on price, highlighting great value and competitive costs compared to other... See more

Website

Consumers find website to be ambiguous regarding its usability and reliability. While many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

AS e-commerce experience very positive. I have issues with Aerpro and their product line and fitting guides / product selection. From the "validated" compatibility tool on their website, I only used t... See more

Rated 4 out of 5 stars

Pricing & range were great. Customer registration side wasn’t the best. Not very intuitive to load a different address to billing address.


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,601)

208 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

All went very well

All went very well. The communication was good. My only difficulty was completing the order when I had forgotten my password.

March 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Super...Store

Very easy to find the product(s) I wanted, order them and receive confirmation of order, and in process. I like using PayPal Pay in 4 too, and there were a range of payment options. All too easy ;-D

March 28, 2026
Unprompted review
Rated 4 out of 5 stars

AS e-commerce experience very positive

AS e-commerce experience very positive. I have issues with Aerpro and their product line and fitting guides / product selection. From the "validated" compatibility tool on their website, I only used two products. Everything else was an absolute waste of money. No reflection on Automotive Superstore. Aerpro are just full of BS.

January 7, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

dishonest seller

dishonest seller. Can't supply and asked for a restock fee on goods never shipped.
Had to file a paypal claim.
Do not buy from them.

February 28, 2026
Unprompted review
Rated 4 out of 5 stars

Reasonably reliable, occasional mistake

Have ordered through them approx 10 times and have only had 2 sub-par experiences, once where I had ordered something that caused an error in the system which was resolved by a phone call. And another time where I was delivered an empty box that should’ve had an item inside, which was also able to be resolved by a phone call and couple of emails after which they sent me the missing item.

March 20, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Great service. Fast delivery. Bit difficult to navigate website if you want to order for two different cars.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, delivery was within 4 days answered all emails efficiently I’ll be shopping for more items from these guys

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Rating 11/10

Good communication. Great selection. Prompt delivery. Have dealt with them before and will continue to do so into the future.

March 13, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

It is fast and easy to find the parts…

It is fast and easy to find the parts that you are looking for, the biggest thing I liked the most is it tells you ETA of dispatch so if you are in a rush for some things you can order at different times. The pricing beats most of the big money grabber stores.

March 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look