Autoscratch Reviews 

1,613
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its efficiency, convenience, and professionalism from start to finish, often with prompt arrivals and on-site repairs. Many people highlight the staff's friendly and professional approach, noting their helpfulness. The quality of the repair work is frequently described as outstanding, with cars looking brand new and damage becoming undetectable, achieving high standards. Consumers also appreciate the fair and reasonable pricing, often finding quotes competitive and affordable. Overall, people are extremely satisfied with the results and would readily recommend the company's services to others.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, efficiency, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the high... See more

Product

Consumers find the product to be positive, with many reviewers stating their cars look brand new or as good... See more

Price

Reviewers highlight positive aspects of price, consistently finding the pricing to be fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Craig in Liverpool was fantastic with repainting my little Fiesta. After a stressful weekend competed by a beautiful scratch all over the left passenger side and above the tyre (worth of being dis... See more

Rated 5 out of 5 stars

Craig arrived on time and made eveyrhing possible in terms of the small space outside our home to ensure he was going to get the job done. The job itself is fantastic due to a difficult colour match... See more

Rated 5 out of 5 stars

Great service from start to finish. Craig arrived on time. Friendly, efficient, and professional. Perfect job. All scratches are done and gone. Looks like new again. A very good and fair price, job... See more

Rated 5 out of 5 stars

I couldn’t be happier with the repair work done on my car by Craig. This is the second time I’ve used his services, and once again he didn’t disappoint. He came straight to my house, which was super c... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(1,613)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Craig was great!

Craig was great!! Efficient, informative and friendly. Affordable quote and really convenient that he can come to your house. I’ll be recommending him to friends and family.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, excellent booking process and Craig was incredibly friendly and carried out the job with real care. Delighted with his work and would highly recommend Autoscratch for any remedial works

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Craig did a really good job fixing a…

Craig did a really good job fixing a few scratches and scuffs on my car. Managed it in the snow as well! Punctual, friendly, and delivered a great service. Really reasonable price with no hidden extras. Would highly recommend.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Autoscratch

Craig is a pleasant amiable person, albeit a little slow in answering emails.
However his workmanship can only be described as excellent. I would not hesitate to employ him again and have already recommended him to several friends.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Craig did an amazing job

Craig did an amazing job, he was very professional and polite. The work he has done is second to non! Very impressed my alloy looks brand new again. I would definitely recommend this service to family and friends. Thank you so much Craig. Kind Regards Khadiza

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great process, friendly and professional, fantastic results. I would recommend and use again.

December 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Craig was brilliant

Craig was brilliant, did a fantastic job on the car and the price was so much better than an alternative quote I got for the same job. He was friendly, on time and did a thoroughly professional job. I would certainly not hesitate to use this firm again.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Craig was amazing!!!

Craig was amazing, he arrived on time, was super excited efficient and super friendly - he did an excellent job - you cannot tell it’s been repaired. I would highly recommend and would use again!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Craig responded within the hour and came to my house the next morning. Did a fantastic job. Can't tell there had ever been a scratch. Clean and tidy and lovely bloke and well priced. I will definitely use again if needed.

November 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing Repair by Craig

After badly scratching by car against the pillar on my driveway, I was really concerned about how I could get it fixed without spending a lot of money. Craig was the best and told me exactly how he was fixing it and I had a great chat with him throughout. Great customer service as Craig informed me of his expected arrival time and also cleaned up any rubbish at the end. I couldn’t recommend Craig enough, felt totally comfortable and loved his work. The car is brand new. Thanks again Craig, you’re one of a kind 💪

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

I had my car repaired today by Terry

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to carry out repairs to my cars, but after seeing the magic Terry did on my car, I would have no hesitation in using them and recommending them. Thank you Terry.

November 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic work and amazing service!

Craig from Autoscratch did an amazing job after our car was scratched several times. We are so happy with the job and he was really great as a person too.

Brilliant work. Brilliant customer services. Brilliant price. What more could you want?

Thank you!

November 17, 2025
Unprompted review

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