Autotrip Crete Reviews 10

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

10 reviews

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Rated 5 out of 5 stars

Excellent car rental

The car was almost brand new with no damages, and great aircondition, especially through hot summer days! The staff was amazing and explained everything about the rental and the car thoroughly. I will definitely rent again!

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Exactly what a car rental should be!

I rented a car from Autotrip and had a great experience. The booking was quick and easy, with no hidden charges. The car I got was practically brand new, spotless, and very reliable. The staff were friendly and helpful, which made the whole process smooth and stress-free. Excellent value for money! I’ll definitely rent from them again and highly recommend Autotrip!

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Check rental cars on engine problems!

We booked a car for almost 3 weeks with Autotrip Crete in July 2025, this summer. The booked Fiat Panda that we received already had a major problem with the engine, before hand-over. We have been travelling during night hours and nobody answered the Autotrip 24/7 hotline for tecnical car problems/emergencies, although we tried several times at different hours. The car was even shaking while driving and the red light for motor/engine problem was on. We had to drive a total of 3-4 hours to reach our Hotel.
After driving the unstable car with engine problem for 1-2 hours, Autotrip contacted us via phone: Litsa Andreadaki from Autotrip denied that the engine can have a problem and asked if we are drunk. "It's just bad quality fuel". They even asked where we fuelled. Very professional.
We insisted on receiving a good car, because even the mechanic from road assistance confirmed that the car had a major engine/motor problem, after inspection.
After several phone calls we received a relatively new Kia Picanto the day after from Autotrip, which was finally good and without problems.
Next time please check all cars in advance if they have engine damage or similar, especially before renting your cars to customers that book the car for almost 3 weeks. They likely are going to drive a lot on an island like Crete. Thank you.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Look no further this is the best…

Look no further this is the best company I have ever rented a car with. They worked to reach out needs then caped it off by giving us a better car at a better price. Brought the car to us full of fuel. Full insurance cover. Explained everything we needed and even helped with places to visit, which turned out to be fantastic. Thank you for making our holiday.

June 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Perfect car rental

Perfect car rental. We got toyota yaris in very good condition, with tranfer from the airport to hotel and back , everything ready like promest thxs for the good service

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great value for money

We have rented a car from them for, I think, at least the 7th or 8th time. And everytime it is the same: perfect car, on-time delivery at the airport or at our holiday address. Super service and easy return at Heraklion Airport. All inclusive prices and really affordable.

September 23, 2021
Unprompted review
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