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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff. Many people appreciate the clear communication and quick response times, noting that they were kept informed throughout the entire process. The delivery service is also frequently mentioned as efficient and timely. However, some customers were dissatisfied with the product, specifically regarding repairs that did not fully resolve the issue or products that failed shortly after repair. A few other people also felt that communication was poor at times, leading to confusion or extended wait times for their items.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast turnaround times,... See more

Product

Consumers find product experiences to be ambiguous. While many reviewers praise successful repairs, such as... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick turnaround,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the efficiency and speed of the... See more

Based on these reviews

Rated 5 out of 5 stars

BRILLIANT BRILLIANT BRILLIANT My car was off road broken down Had numerous people ie mechanic auto electrians giving me different advice Contacted autotronics was advised to send my eis in... See more

Rated 5 out of 5 stars

Posted EIS for Mercedes Vito late Friday 20th, Autotronics received Monday 23rd. Was kept fully informed as to progress. Yesterday 24th received call from engineer working on EIS told me exactly what... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience. Sent off Volvo airbag SRS Module for repair. Paid £240 including the courier both ways. Received acknowledgement of the goods next day and also started work on the item.... See more

Rated 5 out of 5 stars

Auto tronics defo a top class company ...sent my ford focus mk2 cluster instrument clocks to them by dhl on tuesday and recieved back today (friday) and mechanic fitted back into car and everything wo... See more


Company details

  1. Electronics Repair Shop
  2. Automotive Repair Equipment Wholesaler

Written by the company

The in-circuit repair specialists. With more than 20 years of experience in the industry and a genuine passion for our work, Autotronics is one of the foremost experts in in-circuit repairs. We can repair any in-circuit fault on your vehicle (car, van, truck, SUV or motorbike) professionally and at a fraction of the dealers' cost. Thus Autotronics is the best possible choice to repair any of the following components: remote controls, airbag ECUs, immobiliser ECUs, Engine ECUs, ABS ECUs, body control modules, instrument clusters, throttle bodies, info displays and many more. Our in-house R&D engineers are always working on new faults. So if you are experiencing any error in one of the electronic modules in your vehicle then just visit our e-commerce website, give us a call, contact us via email or find us on eBay. One of our fully-trained electronic engineers will sort the problem out for you promptly and efficiently.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 54% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazingly quick

Can’t believe how quickly they did the repair! Corroded casing now looks like new. Really pleased and works fantastic. No more airbag lights or faults.

April 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommended service

Autotronics turned around the repair of my instrument cluster extremely quickly. It was well packaged on its return. Communications were very efficient and helpful.

February 11, 2026
Unprompted review
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Rated 4 out of 5 stars

Repair and upgrade on tachometer and…

Repair and upgrade on tachometer and speedometer
On my first call I was filled with confidence that my problems could be solved, within a few days, overall time was two weeks. I delivered directly to them 170 miles round trip
The part required was not obtainable so I had to purchase and deliver a used unit for part needed, fault was solved successfully while I waited
However I am disappointed with the refit of the facia and chrome surrounds of the two gauges the fit is not as I expected

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Autotronics, vehicle electronics experts.

Autotronics were the first company to say they could inspect & if necessary repair my Focus Mk3 1.5L ecoboost PCM, it has 2 multiplug sockets, most others have 3. The PCM was delivered to them on Monday & I received a call on March 4th. telling me the PCM is O.K.
That’s a very rapid service at a very reasonable price, I now have to investigate the CAN wiring to find the fault.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fiat 500 control/speedo panel went haywire

Fiat 500 control/speedo panel went blank with intermittent random digits/letters appearing. This happened after leaving the car standing unused for 2 months during the winter.
Removed unit and took it into Autotronics late Monday and received back Friday working perfectly with correct milage set.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Mercedes ECU repair

Sent and paid for Mercedes ECU for repair. Autotronics said it would be done in a week. After a week they said the ECU had to go to the ‘Research and Development Department’. 2 weeks after I sent the ECU nothing had been done. Had to pay for them to do nothing! If you want a working ECU and your car back on the road don’t waste time with this company go to an ECU specialist such as Cartech Electronics.

November 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Ford Kuga instrument clocks repair

Autotronics was very helpful even from the first phone call to the lady on reception explaining what we needed to do and how long the turn around would be roughly 2/3 days,but to our surprise the young lady on reception actually made it a priority job as we needed the car for Monday for work and we dropped these off Wednesday and had a phone call Thursday morning for collection saying all was fixed/tested.cannot recommend this company enough fast brilliant service very polite

February 18, 2026
Unprompted review
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