On arrival we quickly found the Autovia desk in the back of the car rental building (separate, directly besides terminal) and she was very friendly with us. The documentation process was quick, no ann... See more
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Booked a car through discovery cars for our time in Puglia, Italy. They work with autovia who were brilliant. Greta communication leading up to collection, fast check in when we arrived and quality c... See more
Company replied
This was my first time renting a car from Autovia, and the entire experience at Brindisi Airport was very smooth, from collecting the keys to returning the vehicle. The staff were friendly, p... See more
Company replied
I have never dealt with such a poor car rental company before. We rented a car, and upon return, they blamed us for damages we did not cause and created a report without our consent. Afterwards,... See more
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Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Contrada Baroncino, snc, 72100, Brindisi, Brindisi, Italy
- +39 0831 412672
Auto e furgoni
4.2
Great
752 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Annoyed is not strong enough
Annoyed is not strong enough, car returned absolutely nothing wrong with it, vegetation at the side of the road not my problem that's up to you to sort the roads even better the man inspecting the car had to move the sticker 4 times 420 euro to fix when a poliah would clear it, get a grip you know the roads in brindisi are not designed for big cars so why give them. Once took a car back to Naples and even he said Brindisi no good for rentals so why do it? Absolutely no need, you need people to give good reviews not bad, sort yourselves out. I want to take this further send me details to make a formal complaint
May 21, 2026
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
we are sorry for your dissatisfaction regarding the assigned vehicle and the charge received upon return. Any damage found is checked and documented according to the applicable procedures, comparing it with the vehicle’s initial condition.
If the specific model is not available, an equivalent or higher-category vehicle may be assigned, depending on branch availability. We understand your wish to formally follow up on the case: to submit a complaint, you may write to customercare@autovia.it, including your rental agreement or booking number and any useful documentation.
The Autovia Team
Reply from autovia.it - Brindisi Aeroporto
Dear customer, your feedback is greatly appreciated by our entire team. Thank you for choosing Autovia.
The Autovia Team
Just great!
This company understands how to make a traveler have a great journey: kind, easy and quick! Grazie Mille!
November 21, 2025
Reply from autovia.it - Brindisi Aeroporto
Thank you for your 5-star review!
We’re happy to hear that your experience with Autovia was positive.
We look forward to welcoming you again!
The Autovia Team
Excellent
Excellent, clean vehicle. Easy check out and check in. Courteous employees.
November 3, 2025
Reply from autovia.it - Brindisi Aeroporto
Thank you so much for your wonderful review! 🌟
We’re delighted to hear that everything went smoothly — from the easy check-out and check-in process to the cleanliness of the vehicle and the courtesy of our staff.
Your satisfaction is our top priority, and it’s great to know that we met your expectations.
We look forward to welcoming you again soon for another excellent experience with Autovia!
Everything was easy and fast. Thanks to the team
Everything was easy, fast and efficient.
Car was almost new, perfectly clean.
I recommend anyone to rent a car with Autovia Brindisi
October 20, 2025
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
thank you very much for your wonderful review and your 5-star rating! We’re delighted to hear that your experience with Autovia Brindisi was so positive and that you appreciated our speed, efficiency, and the quality of the car.
It’s great to know that our team made the whole process easy and straightforward, providing a service that met your expectations.
Your recommendation makes us truly proud and motivates us to keep delivering high-quality, hassle-free rentals.
We look forward to welcoming you again soon for another smooth and enjoyable experience.
The Autovia Team
Rapid service.All was ok.
October 19, 2025
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
thank you very much for your 5-star review! We’re really happy to know that you found our service quick and efficient and that everything went perfectly.
Providing a smooth and trouble-free rental experience is our daily goal, and it’s very rewarding to know we’ve achieved that.
We look forward to welcoming you again soon for another great experience with Autovia.
The Autovia Team
They cancelled my booking!
They cancelled my booking because I was 4 hours late (flight delay). I only received a partial refund from booking.com
Luckily there was a friendly and helpful agent at a different car hire company nearby. AVOID Ecovia and Autovia!!!
October 15, 2025
Unprompted review
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
we’re truly sorry for what happened and fully understand your frustration about the cancellation caused by your flight delay.
Please note, however, that according to our rental terms, bookings are guaranteed for up to two hours after the scheduled pick-up time. After that period — and if no prior communication of the delay is received — the reservation automatically expires and the vehicle may be reassigned to ensure availability for other arriving customers.
For reservations made through intermediaries such as Booking.com, any refund or pricing adjustment is managed directly by the booking platform.
We regret the inconvenience and thank you for your feedback.
Best regards,
The Autovia Team
Good service👍
Good service at the airport when I arrived.
Quick service at the airport when I returnwd the car.
October 8, 2025
Reply from autovia.it - Brindisi Aeroporto
Thank you very much for your 5-star review!
We’re delighted to hear that you appreciated our quick and efficient service both at pick-up and return at the airport.
Autovia Team
Best rental experience I had
Everything went smoothly. I received a very nice car even better than the one I expected (only problem: it wasn't fuel saving). The staff is courteous and helpful. The deposit is extremely reasonable. The return of the car went very well and fast.
September 25, 2025
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you sincerely for your wonderful review!
We’re delighted to hear that your experience with Autovia was one of the best you’ve ever had, and that you appreciated both the quality of the car and the courtesy of our staff. Customer satisfaction is our top priority, and we strive every day to make every step of the rental process — from pick-up to return — smooth, transparent, and enjoyable.
We also truly value your comment regarding the car’s fuel efficiency — it’s helpful feedback that allows us to keep improving our fleet selection.
We look forward to welcoming you again for another great rental experience!
Autovia Team
Great person at the front desk
Great person at the front desk, fast service, reliable car (Opel corsa), though nothing fancy.
October 3, 2025
Reply from autovia.it - Brindisi Aeroporto
La ringraziamo sinceramente per la sua recensione a 5 stelle! Siamo felici che abbia apprezzato la professionalità del nostro staff, la rapidità del servizio e l’affidabilità del veicolo.
Il nostro obiettivo è garantire un’esperienza di noleggio semplice, sicura e senza intoppi, con auto sempre efficienti e ben mantenute.
Speriamo di rivederla presto per un altro noleggio con Autovia!
On arrival at Brindisi aiport I picked…
On arrival at Brindisi aiport I picked up a Opel Corsa which was an older model and the clutch was a concern. I returned this to the company and was provided with a Seat which also was not acceptable. The final car provided was a new Kia which was excellent. The staff helped me sort the issue and I was satisfied with the last car provided.
September 6, 2025
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Very good experience! Very professional
The car was good, the time to receive it under 10 min and the staff very friendly.
Very professional. There was no pushing in selling an extra insurance on top of the one I already booked. One friendly offer and my “no thank you” was accepted immediately. I really appreciated that. I will for sure rent with Autovia again.
Only one recommendation… I would make sure that floor mats are placed in each car, since it makes it lot easier to keep the sand out and the car clean. My car didn’t have any.
September 8, 2025
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Very efficient staff and the car was…
Very efficient staff and the car was new and in perfect condition.
August 18, 2025
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Everything was fine
Everything was fine. Service, reporting, return of the car. Handling of the deposit. New car in good condition. I can fully recommend.
Waiting time at the arrival for getting the car was about 20 minutes what could be improved.
July 31, 2025
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
that's all perfect
August 7, 2025
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Reply from autovia.it - Brindisi Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
We got a nice and clean car
We got a nice and clean car. It took a lot of time to get the papers done! We lost more than 1 hour. You get no explanining about the car.,
August 4, 2025
Reply from autovia.it - Brindisi Aeroporto
Hello Majko,
Thank you for taking the time to share your experience. We’re pleased to know you were satisfied with the car’s cleanliness and condition.
We regret that the pick-up process took longer than expected. During busy periods, paperwork can sometimes cause delays, but we are constantly working on making this process faster. Your note about the lack of explanation regarding the car is also valuable, and we’ll make sure to address this with our team.
We appreciate your feedback and hope to welcome you again, aiming to make your next rental even smoother.
The Autovia Team
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