First order for next day delivery didn't arrive for five days. Talked to an AI messager. Second order arrived on time. Ordering more cans at the moment plus the ice drinks. Everyone loves the flavo... See more
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Review summary
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Ordered all 11 flavours.. 5 arrived as expected, 1 smashed, 1 covered in shards of glass and 4 totally missing. Spoke to customer service and the 4 missing ones were replaced free of charge. I did emp... See more
Au Vodka is lovely 10 out of 10 How ever when ordering lately a week sometimes two weeks my order is still processing it was the same with the cocktail subscription didn't get mays till June didn't... See more
Drink was for a special occasion, ordered next day delivery and it took a week to turn up. So very late I wanted to cancel the order as it hadn't left and told I had to receive it to send back.I would... See more
Company details
Written by the company
Award Winning Ultra-Premium British Vodka | 5 Times Distilled & Gold Filtered for a pure authentic taste
Contact info
United Kingdom
- auvodka.co.uk
3.7
Average
21K reviews
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Poor just simply poor
All orders have been great except for the monthly subscription service I have been waiting way over a month and still not been delivered just excuses about they have struggled to get mango juice
June 22, 2026
Au Vodka Wow! Ordered specific bottles for specific…
Ordered specific bottles for specific occasions. They arrived in good time and came in lovely packaging. So enjoyed the experience I ordered again for myself. Totally recommend. For what you receive the price I believe is reasonable and if you look through menu they do some really great deals.
March 4, 2026
Really good gave me refund for the…
Really good gave me refund for the items out of stock so could get the rest faster
July 17, 2026
Didn't need receive my free hat with my…
Didn't need receive my free hat with my order and my bottle was damaged and got told no refund
July 17, 2026
Produce is always 1st Class shame…
Produce is always 1st Class shame delivery took 9 days after order placed
July 17, 2026
Quality products and service
Yet again you provided a first class service on a fantastic product, my friend immediately fell in love with the drink, only a matter of time I suspect before she's either going to badger me to buy another bottle, or place an order for herself.
July 17, 2026
Never disappointed with AU
Easy to use website and my order literally came the next day and I ordered the new miami mango vodka and it didn't disappoint , best flavoured vodka brand on the market , defo buy again
July 17, 2026
My wine bucket was damaged in transit
My wine bucket was damaged in transit, it was a birthday gift, options to send it all back (not there for birthday) plus to re order I will have to have paid postage again for new item to be delivered or keep broken ice bucket and get £5 towards another order. In actual fact Bookers selling item much cheaper that actual AU website.
July 17, 2026
Very easy to order and the items…
Very easy to order and the items arrived the next day so I was very impressed by that.
July 17, 2026
Great flavour vodkas
Great flavour vodkas. Another one for my collection. Delivery speedy too.
July 17, 2026
Looked cheap and cheerful in box
Looked cheap and cheerful in box , very poor presentation
July 17, 2026
Paid for next day delivery yet it took…
Paid for next day delivery yet it took a week to deliver, tried numerous times to cancel the order but got told I couldn't,AU wouldn't even refund the next day delivery charge
July 17, 2026
Drink was for a special occasion
Drink was for a special occasion, ordered next day delivery and it took a week to turn up. So very late I wanted to cancel the order as it hadn't left and told I had to receive it to send back.I wouldn't order again personally.
July 16, 2026
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