Easy to post for free on Avail which includes Realtor.com and get listed on multiple sites. I got qualified applicants. Tips: Limited number of PHOTOS allowed so decide which are most important to sh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Avail seems like a new product. I really like the format of the leases and some of the other documents. They need to make it a little easier to find documents and edit leases/documents but overall it... See more
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Loved all the information the site gave. I would definitely use it again. My tenant completed her application without any problems. It’s a little touchy feeling and has a habit of logging you out, but... See more
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I used this site to do an application for my apt. IT went smooth. I got approved and found my landlord uses a different service for their rent collections. it is a good tool to add multiple appli... See more
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Company details
Written by the company
Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Contact info
901 E. 6th St., Suite 500 , 78702, Austin, United States
- 3122929347
- support@avail.com
- avail.com
3.9
Great
390 reviews
Replied to 90% of negative reviews
Typically replies within 1 week
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Reply from Avail
Hi Kisha,
Thank you for your wonderful feedback! We’re delighted to know your experience has been excellent time and time again. Consistency and care are what we strive for, and it means a lot to see that reflected in your experience. Thank you for choosing Avail—we’re here whenever you need support.
Reply from Avail
Hey Jing,
Thanks so much for your kind words! We’re happy to hear our team’s professionalism and support made a difference for you. We truly appreciate your feedback and look forward to being here to support you moving forward.
I was able to create and publish an ad…
I was able to create and publish an ad for my space very easily, the app handled background checks, lease creation and a way for my tenants to pay and increase their credit scores. A must recommend!
August 27, 2025
Reply from Avail
Hi Jessica,
Thanks so much for letting us know how things went for you! We’re so glad to hear how easy it was for you to create and publish your listing, and that the Avail tools for background checks, lease creation, and rent payments have been helpful. It’s wonderful to know your tenants are also benefiting by building their credit along the way—that’s exactly the kind of win-win we love to see.
We truly appreciate your recommendation and are thrilled to have been able to support you in managing your rental with ease. We’ll be here whenever you need us!
Avail is wonderful for me
We only have one rental house that needs to be rented every year or two. I always get quick results with Avail and their advertisers. The only thing I struggle with is jumping from messages to applications-think that could be move streamlined, but other than that, I am very happy with the service.
August 27, 2025
Reply from Avail
Hey Jen,
Thanks so much for sharing your experience! We’re glad Avail has helped you find tenants quickly when you’ve needed to rent out your property. We also really appreciate your feedback about moving between messages and applications—it’s helpful insight, and the good news is we're already working on a more centralized messaging feature to make communication more streamlined. We’re happy to know you’ve had a positive experience overall and look forward to helping again when the time comes!
Reply from Avail
Hi Thomas,
Thank you for sharing your kind words! We’re so glad to hear that our promptness and efficiency made a difference for you. Delivering reliable support in a timely way is always a top priority for us, and your feedback lets us know we’re on the right track. We appreciate you taking the time to share your experience and look forward to continuing to be here whenever you need us.
All under one roof
I appreciate the fact that I am able to have one place for all my landlord needs and at no expense.
It helps with not having to scramble around
looking for how or where to find what I need
to continue with the process.
August 26, 2025
Reply from Avail
Hey Nora,
Thank you so much for taking the time to share your experience! We’re delighted to hear that having everything in one place has made your work as a landlord simpler and less stressful. Our goal is to be a true one-stop shop that saves you time and energy, and it’s great to know Avail is helping you do just that. We truly appreciate your feedback and look forward to continuing to support you every step of the way.
Everthing went well today -will be…
Everthing went well today -will be moving items until Saturday. Thanks. From Donald Auld. 9/03. 4:45pm.
August 25, 2025
Reply from Avail
Hi Donald,
Thank you for taking the time to share your update with us! We’re so glad to hear that everything went smoothly. Best of luck as you continue moving items through Saturday— we hope the rest of the process goes just as well. If you need anything at all along the way, we’re here to help.
We were able to get the house after…
We were able to get the house after talking with agent give advice to reach out to the owner after we had credit issues.
August 21, 2025
Reply from Avail
Hi Juanita,
Thank you for sharing your experience! Finding a home can feel stressful, especially when credit issues are part of the journey, so it’s wonderful to hear that the support you received made a real difference. We’re grateful you trusted us and excited to celebrate this new chapter with you!
Reply from Avail
Hey Virginia,
Thank you for your thoughtful review! We’re so glad to hear that our team has made your experience a positive one with their kindness and professionalism. Please don't hesitate to reach out if you need anything else moving forward.
As always
As always, AVAIL has the best customer service I have ever encountered. Thanks again!
August 19, 2025
Reply from Avail
Hi Martin,
Thanks so much for sharing this! It means a lot to know our team continues to make a positive impact for you. We always want your experience with Avail to feel simple, supportive, and stress-free, so hearing that our customer service stands out really makes our day. We’ll be here anytime you need us and look forward to continuing to support you!
Reply from Avail
Hey Clarence,
Thank you so much for the 5-star rating! If you ever have suggestions or need assistance, please know we’re always here and happy to help.
My answered questions!!
Question I had…. The response was quick! They walked me through everything I had no knowledge of…. I now need a TENANT!!!
Thank you so much …you deserve 5 stars… your Companies are the best!!
Mary Dixon
August 22, 2025
Reply from Avail
Hi Mary,
Thank you so much for sharing such wonderful feedback and for the 5-star review! We appreciate your kind words and are so glad we could walk you through each step with clarity and care. Beginning a new chapter as a landlord can feel overwhelming at times, and it means a lot to know we helped make the process easier and more approachable for you.
Finding the right tenant is an exciting milestone, and we’re cheering you on every step of the way. Please know that our team will be here as a resource, ready to support you not just today, but throughout your rental journey. Thanks for choosing Avail!
Reply from Avail
Hey Gary,
Thank you for your feedback! We’re glad to know that completing the application was easy for you. Making our platform simple, seamless, and user-friendly is exactly what we strive for, and it’s wonderful to know it made a difference for you.
If you ever have questions or need any support along the way, our team is always here to help. We appreciate you taking a moment to tell us about your experience!
I cannot see my listing
I cannot see my listing,
I know that I received at least one inquiry,
I cannot see that either.
I am having difficulty even logging in.
This is terrible service
August 21, 2025
Reply from Avail
Hi Denise,
Thank you for sharing your experience. We’re sorry to hear you’ve been having trouble accessing your listing and inquiries—it can definitely be frustrating when things don’t appear as expected.
Often, these issues can be resolved quickly with a little guidance on navigating the site and ensuring your listing is fully published. We’re happy to guide you through this process and make sure everything is visible and working properly. Please reach out to our support team at 312-292-9347, Monday through Friday from 8 a.m. to 6:30 p.m. CST.
We’d love to get you back on track as quickly as possible!
Pitts review
This platform has everything i need. I would have gave it 5 stars if I could navigate it a little better. I have to call in but the customer service ig great as well.
August 21, 2025
Reply from Avail
Hey Darwin,
Thank you for sharing such thoughtful feedback! We’re glad to hear the platform has everything you need and that our customer service team has been able to support you along the way.
We also truly appreciate your honesty about navigation—it helps us identify ways to make the experience smoother and more intuitive. If you ever need a hand navigating the site, please don’t hesitate to reach out—we’re always happy to help. Your input is invaluable as we continue improving, and we’re grateful to have you as part of the Avail community.
Reply from Avail
Hey Roman,
Thank you so much for recommending us! Your feedback not only means a great deal to our team but also helps others feel confident in choosing us. We’re grateful you took the time to share this experience. If you need anything moving forward, please reach out!
good for application for apt/ hme
I used this site to do an application for my apt.
IT went smooth. I got approved and found my landlord uses a different service for their rent collections.
it is a good tool to add multiple application in searching for a apt/ home.
August 11, 2025
Reply from Avail
Hi Whitney,
Thank you for taking the time to share your experience! We’re so glad to hear the application process went smoothly for you and that the platform supported you in securing your apartment. Even if your landlord uses a different system for rent collection, it’s great to know you found value in using our tools during your housing search.
Our goal is to make applying for a home as stress-free and accessible as possible, and feedback like yours helps us continue to deliver on that promise. We truly appreciate you sharing how the platform worked for you, and we wish you the very best in your new place!
Very easy to use
Very easy to use. Customer support is available if needed. Very affordable,
August 18, 2025
Reply from Avail
Hey Nakita,
Thank you for sharing this wonderful feedback! We’re so glad to hear that you’ve found the platform easy to use and affordable, and that our support team is there when you need them.
Making things simple, accessible, and reliable is at the heart of what we do, and it’s rewarding to know that’s been your experience. We truly appreciate you taking the time to share, and please know we’ll always be here whenever you need assistance.
The team
All the team has been helpful when I've had questions. And they've gotten me through my first listing and rental.
August 8, 2025
Reply from Avail
Hey Paula,
Thank you so much for sharing your experience! We’re thrilled to hear our team was able to support you through your first listing and rental—it’s a big milestone, and we’re glad we could be part of it.
Our goal is always to make the process feel clear, supported, and stress-free, so it’s wonderful to know we’ve made a difference for you. We’ll be here anytime you need us as you continue your rental journey.
The app c kept failing.
August 14, 2025
Reply from Avail
Hi Cassandra,
Thank you for bringing this to our attention. We’re so sorry to hear you experienced issues with the application —that’s definitely not the smooth experience we want for you.
If you’re still running into problems, please don’t hesitate to reach out to our support team so we can troubleshoot together and get things back on track! We are here to help by phone Monday through Friday from 8 a.m. to 6:30 p.m. CST at 312-292-9347, and email support is available at support@avail.co.
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