Mike Thornton, very professional, knew his business well and made us feel at ease. No pressure selling, just gave us all the information and left us to think it over. Chose Avalon because my father to... See more
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About Avalon Funeral Plans
Written by the company
They understand that, just like every person, every funeral is unique and Avalon's team is dedicated to ensure that the plan you choose suits your individual needs and wishes.
They provide funeral plans that can help you and your loved ones if you are based in the UK and for expats who have found a home in Spain, Cyprus and Portugal.
They were recognised by the UK’s Personal Finance Awards as ‘Best Funeral Plan Provider’ five years in a row (2019-2023) for their dedication to delivering phenomenal service to their customers.
Since 1993, Avalon have helped over 105,000 people feel reassured their funeral is planned and paid for.
Avalon are dedicated to supporting families. You can find free helpful resources on their website.
Contact info
Avalon Funeral Plans Brooke Court, Lower Meadow Road, Handforth Dean, Cheshire, SK9 3ND, Wilmslow, United Kingdom
- 0161 486 2020
- info@avalonfuneralplans.com
- avalonfuneralplans.com
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Excellent presentation from Andy
Excellent presentation from Andy, explained everything and more. Good job 👍
Very professional and gave us a good…
Very professional and gave us a good price. Much cheaper than the other companies on the market. We are very pleased to say that Avalon sent out all the paperwork within days and rang to ask if we were happy with everything.
The representative was very…
The representative was very knowledgable and friendly.
We are very happy with the costs involved and the ease with which the plan will be actioned.
avalon funeral plans
after 1st speaking with Nicki at avalon we had an appointment with Gavin who came to our home, he was very professional, put us at ease and was quite happy to take out a funeral plan with him. highly recommend an also Nicki for sorting rapid.
Very professional and good service
Very professional and good service. Hopefully this will continue when I die.
Andy visited us at our home in Almeria…
Andy visited us at our home in Almeria in lSpain, and explained how the plan works for us both in Spain and the UK.
After answering questions he left us to choose what we wanted with absolutely no pressure to commit.
We had researched before he came and had decided on the basic plan, but on reflection and with his helpful answers to our questions we decided on the next level up because it is what will work best for our family.
Highly recommended as a company as they are totally up front and transparent as to what they offer.
The information given was thorough and…
The information given was thorough and precise. We decided to take our
Funeral Plan with Avalon mainly because we had the choice of being cremated in the UK or Spain.
A single phone call arranged for Jay to…
A single phone call arranged for Jay to visit us. Well explained and discussed with us! Once discussed with our family Jay revisited us and the relevant documentation was completed and financial payments made!! Well done Jay!!
Excellent customer service
Excellent customer service from Alan Richardson who came to our home and thoroughly explained the options to us and answered all of our questions. He helped us to make the right choice of funeral plan to best suit our needs. Also thanks to Anita who made first contact with us. Highly recommended.
Excellent customer service
Excellent customer service from Anita who initially explained the options to us and Alan Richardson who came to our home and answered all of our questions, helping us to make the right choice of funeral plan to best suit our needs. Highly recommend
Very easy to deal with
Very easy to deal with from first contact.
The different options were well described in terms of their respective features and benefits. There was no hard sell.
Clarity and Confidence
I felt everything was clearly communicated, l was able to ask questions and received clarity on my raised points. I had no hesitation in taking the plan at that point.
Mike - A genuine hero!!
I was called by Mike Stokes the day after my mum passed away and I was in pieces and all over the place. Mike has an unbelievably calming voice and went through the whole process in a way that made it very easy to understand. The whole process is very overwhelming but I am so glad that it was Mike that called me. Thank you Mike on behalf of my family for what was a very tough time for us all
AVALON funeral plan is easily the best…
AVALON funeral plan is easily the best plan for me, extremely helpful and professional agent Jay Patel
I had a very satisfying experience with…
I had a very satisfying experience with this company. The members of staff I spoke with were very informative of their product, with particular emphasis on the most satisfactory service received from my Consultant "Gavin Paskin." His knowledge and clarity in explaining all options available, whilst answering all my questions with compassion, allowed me to make a confident decision.
Great funeral plan
The meeting with Mike Thornton at our home was very clear and informative. The different plans available were explained in a relaxed manner with no pressure to sign up. Payment options are perfect and the Life locker is a great idea.
After a few days we had a phone conversation with Mike where our questions were answered clearly, after which we were happy to sign up to our preferred plan.
Customer services were very helpful and payment was very straightforward.
Thank you Avalon and especially a big thank you to Mike.
Explained clearly
Explained clearly
Not put under any pressure to sign up to any plan
Mum told me Avalon would call one day
My mum died unexpectedly, her neighbour was assisted by police to find her peacefully in her bed. Avalon was in touch within 4 hours and has been exceptionally helpful and supportive throughout the last 2 weeks. The celebrant Sonia and all staff at the Tanatorio were fantastic, the service and preparations beforehand went very smoothly. Our request to accommodate 5 songs was met and the photos we gave were prepared into a wonderful montage of our mum. Thank you, I couldn't recommend Avalon enough. 🌟 🌟🌟🌟🌟🕯🕊
Excellent service!
As my husband already has a plan with Avalon, I decided to use them too. The agent I spoke with was very helpful and explained everything in a calm, quiet manner. He thoroughly went through all I needed to know and answered all questions I had. I was impressed with the service I received, thank you.
Very helpful & professional advice .
Very helpful & professional advice with
a quick response to my enquiry. Altogether a positive experience. Thank you.
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