Avalon Funeral Plans Reviews 

Great service, easily explained, very satisfied

After a shaky start from an unprofessional sales person the company responded in a very professional and positive manner which shows that even when a mistake happens they were quick to resolve and our dealing thereafter with Gavin Paskin and others were extremely positive and professional.

Gavin Paskin came to visit us to take out a funeral plan he was a lovely chap
Very helpful no waffle just cut to the chase
A great advocate for Avalon

A representative from Avalon came to my home to explain everything about the company’s funeral plans I could have. Mike Thornton was very clear, professional and did indeed explain the different plans on offer to suit my requirements. I am extremely happy with this company.

It was a very efficient and easy process.
From initially meeting Anita to our appointment with Alan Richardson.
It made a topic that I struggle with easier to accept.
Well done and thank you.

Happy with service given from Gavin he went through everything throughly and if we had any questions he was really good at answering them all with great detail so we understood everything thanks again Gavin.

Had Gavin out yesterday. 💯 happy with the information he provided very professional, listening to what we wanted then giving us the option of plans for us to decide what was best for us. Very easy to deal with. Thanks again 😊

It was time to face our mortality. We arranged a visit from Avalon and their representative, Gavin Paskin came to our home. He took the time to explain throughly all our options, costs and also the process when the inevitable happens. As we live in Spain under the 90 day rule it was sensible to have a plan that is valid in both Spain and the UK. We signed up at that visit happy with the plan, costs and Avalon.

I can't praise the service high enough, it has been excellent. My husband and I took out policies 4years ago and unfortunately I had to use his back in April. The organisation of everything was excellent and it took away some of the pressure at such a difficult time.
Since then I have reviewed my policy ans changed in view of what we really wanted when my husband died. The staff have been absolutely amazing. Thank you.

Mike Thornton, very professional, knew his business well and made us feel at ease. No pressure selling, just gave us all the information and left us to think it over. Chose Avalon because my father took out a similar policy in the 90’s, when he passed on 2016, we contacted Avalon expecting issues due age of policy but everything was simple and as promised 20 years earlier. Superb customer service.

Had 2 meetings booked this week with Gavin Paskin. Arrival times were prompt and he was very helpful. All questions asked were answered fully

They dealt with our query, professionally and quickly.

I recently met with Jay Patel from Avalon Funeral Plans, and I couldn’t be happier with the service I received. From the very first time I contacted Avalon, they have always replied swiftly and professionally, which already gave me confidence in their service.

Jay clearly explained how Avalon funeral plans work and helped me choose the plan that best fits my needs and wishes. He answered all my questions with patience and professionalism, and he managed all of the arrangements seamlessly.

Knowing that everything is now organised gives me real peace of mind. My family won’t have to face difficult decisions when the time comes, and I won’t be paying for years and years like I would with a typical Spanish death insurance policy.

I definitely recommend Avalon. With over 30 years of experience and their policy of keeping your money securely protected, I don't have to worry about my investment not being safe and that the company won’t simply disappear. Highly reassuring and truly excellent service.

I gave Avalon a 5 star rating Why ?
Well the consultant Stuart who l dealt with was very easy to talk to He was understanding ,helpful and gave me time to consider what option suited me. No pressure, and time allowed to consider.

Funeral plan explained really well by jay, no pressure selling, 2plans paid for today, no more worries

Jay explained everything brilliantly, tough subject to think about, but now funeral plan all done one thing less to think about .

Good Morning
My experience with Avalon and finding the best funeral plan for myself.

I found to be quite an easy and pleasant experience, your agent Jay Petal explained in great detail all the plans to me and I found the right plan for myself.
Definitely worth five stars for my experience with your company and agent Jay Patel

Liam my advisor made everything so easy to understand,if I was confused in any way I just asked Liam and he explained it all to me , had a brain heamorrage so sometimes find it difficult to communicate but the ppl I spoke to where all kind, good manners and very professional. Thanks to Avalon I'm all signed up and no more worries a big thank you.😊

Mike Thornton was exceptionally helpful and well-organised. Everything was explained clearly and he gave us plenty of time to talk through options. We are confident that we have made the right choice and it gives us enormous peace of mind that Avalon will be there when we need them. Being covered in the UK and Spain is a huge bonus with Avalon as still have family ties in the UK even though we are Spanish residents. Thanks Mike!

Jay Patel put us at ease and proceeded with his explanation presentation,and answered any questions we had in a way we understood..Very amiable yet professional, clearly has immense faith in Avalon.