I have worked with Avant for over five years, and the experience of getting a loan, making payments, and having options gets easier and easier over time. Not only does Avant give you options in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Avant is and has been amazing. They are prompt with exceptance.and your delivery to your account is instant. You dont wait longer than a day for deposit. And once you pay your b... See more
I gave 5 ⭐because Avant has an easy application and when approved for an loan, I always had two or more choices to choose from what was comfortable for my repay. Im on my third approved loan. Always n... See more
Company replied
I applied for a loan when I was drawing in credit cards debs and Avant aprove me real fast and the next day I got my money in the bank , it was supposed to be a 36 months payments but because I got th... See more
Company replied
Company details
- #185 of 249 best companies in Non-Bank Financial Service
- #148 of 195 best companies in Financial Consultant
About Avant
Written by the company
Three products, one goal: give everyday Americans access to the financial products they deserve.
Avant was founded in 2012 with the goal to improve the borrowing experience for middle-income consumers. Avant now has a credit card, secured and unsecured personal loans and has helped over a million people get the financial products they deserve. A combination of technology, analytics and superior customer service allows Avant to provide a fast, fully-online process for personal loans and credit cards.
Contact info
222 W Merchandise Mart Plaza, Suite 900, 60654, Chicago, United States
- 800-712-5407
- support@avant.com
- avant.com
4.4
Excellent
32K reviews
Asks customers to review
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Do not use this card
Do not use this card. They gave me someone else's info on line terrible security system. I closed card went to pay minimum balance they shouldn't even get that but they automatically deduction the entire balance without my consent. They keep telling me I approvec I have a fraud complaint. They lie and are not to be trusrd
April 1, 2026
Unprompted review
Reply from Avant
That's certainly not what we hope for. We strive to provide the highest level of service every day, and we're very sorry to hear that we didn't get it right this time. Is there any chance you'd write to us at careteam@Avant.com? We'd love a chance to fix this situation.
Have not received a card
May 12, 2026
Unprompted review
Reply from Avant
We're sorry to hear about the delay in receiving your card. Please note that card delivery can take up to 15 business days. If it has been more than 15 business days, please reach out to our customer service team for assistance and to resolve any issues with the delivery at careteam@avant.com.
Reply from Avant
We’re here to champion you on your financial journey, and it sounds like you’re well on your way!
Easy of instructions and the fact of…
Easy of instructions and the fact of being able to fax the requested documents.
May 6, 2026
Reply from Avant
We're glad we hit the mark and hope you'll tell your friends and family about your experience!
Process was smooth and easy
May 1, 2026
Reply from Avant
We're glad to hear that we are living up to our commitments, and thank you for your kind words, KRB!
Find a different credit card company!!!!!!!!!!
This company is a scam and liars. Do not use them. I had a charge that was "refunded in full" by the merchant and Avant only gave me a partial refund. When I call to talk to them about it, they say I have to talk to the dispute department. When I reach out to the dispute department they tell me to talk to customer service (this has been going on for over 3 months now). When I ask to talk to a supervisor, I was told more than once... "you have already talked to a supervisor, you cannot talk to them again" or "all of the supervisors are busy, I can have someone call you back" and no one ever calls back. They are happy to take your money, but will not do right by you. Seriously - reconsider! There are a lot of credit card companies out there. I regret giving them a chance.
May 10, 2026
Unprompted review
Reply from Avant
We are sorry to hear there may be an inaccuracy on your account! If you would like to file a dispute via email, please email transactiondisputes@avant.com and provide the following:
- Merchant Name
- Transaction Date
- Transaction Amount
- Dispute Amount (the amount the transaction should have been)
- Reason for dispute
You can also file a dispute by contacting us at 1-855-AVANTCARD or by providing the information listed above in a letter to the following address:
Attn: Credit Card Billing Dispute
222 W Merchandise Mart Plaza, Ste. 900
Chicago, IL 60654
Reply from Avant
Thank you for the kind words, Robert Hogan! We are happy that we were able to help you with your financial needs.
RECD YOUR CARD
RECD YOUR CARD BUT JUST REMEBER I ONLY GET PD ON THE 27TH OF THE MONTH ON SS
May 7, 2026
Reply from Avant
We know that these things happen and want to see if we can help. Please call our team at 1-855-752-7012 to see what your specific options might be.
Well I just opened an account with
Well I just opened an account with
Them for a credit card. But so far my experience has been great. I look forward doing business with them..
May 9, 2026
Reply from Avant
That's great to hear! Thanks so much, Sandra Squailia for choosing Avant.
Would love to see an offer of 24 months…
Would love to see an offer of 24 months as well . I saw different loan options with other lenders but I have had loans with you before . Hope there was another way to not have originating fees makes us get a loan amount higher .
May 4, 2026
Reply from Avant
We are sorry that our rates don't fit your situation. When making decisions, Avant considers a whole range of factors, which allows us to offer access to responsible financial products.
Reply from Avant
Thank you so much, KBarr for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.
Reply from Avant
Thank you for the kind words, Christopher Golden! We are happy that we were able to help you with your financial needs.
Reply from Avant
That's great to hear! Thanks so much, Raven Hampton for choosing Avant.
Reply from Avant
We're glad we hit the mark and hope you'll tell your friends and family about your experience!
I got aprove when I needed the most
I applied for a loan when I was drawing in credit cards debs and Avant aprove me real fast and the next day I got my money in the bank , it was supposed to be a 36 months payments but because I got the loan I was able to save and pay it in 8 months it was $ 14.000 very grateful for their trust in me .
August 28, 2025
Reply from Avant
True to our word, we aim to deliver funds to your account as soon as the next business day after you're approved. We're glad to hear that we are living up to our commitments, and thank you for your kind words, Lillian Martinez!
this bank is a predator
this bank is a predator, a joke better off not having this card. should be a zero for rating. beware
May 6, 2026
Unprompted review
Reply from Avant
Thank you for sharing your feedback. We are sorry to hear about the issues you’ve encountered. Please send the details to careteam@avant.com using the email address on file and a description of the issue, or your handle name, so we can investigate. Our team is standing by to assist you!
The communication was very great…
The communication was very great throughout the process of my experience.
The approval time was short and easy!
May 6, 2026
Reply from Avant
That's great to hear!! We strive to provide the best customer service we can each and every day, and it means a lot to hear that we were helpful. Thank you, Milton Bouger for your kind words and we hope you'll tell your friends and family about your experience.
Two loans and one credit card later, all positive
After two loans and now a credit card, I have nothing but positive words for Avant. They keep the process simple and easy to understand. Communication is also straightforward without fluff. I would recommend to others without hesitation.
May 4, 2026
Reply from Avant
That's great to hear! We strive to provide the best service we can each and every day. Thank you, Troi Jackson for your kind words and we hope you'll tell your friends and family about your experience.
Fast and easy service they helped when…
Fast and easy service they helped when I needed it the most ! definitely trust this company
April 27, 2026
Reply from Avant
We’re here to champion you on your financial journey, and it sounds like you’re well on your way!
I feel the team @ Avant were patient
I feel the team @ Avant were patient, engaging and very professional throughout the loan process. I would definitely share my experience with others and recommend Avant as well.
April 24, 2026
Reply from Avant
We love hearing about how products issued through our platform have helped our customers move financially forward. Thanks so much for sharing your experience.
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