Avant Reviews 31,963

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its ease and efficiency, often highlighting the quick process for obtaining loans and receiving funds. Many people appreciate the helpfulness and professionalism of the staff, noting that the user experience is straightforward and easy to understand. However, some customers expressed dissatisfaction with the payment process, citing issues with unexpected withdrawals or continued charges after loans were paid off. Additionally, a few other people also felt that customer service was unhelpful or provided conflicting information, leading to frustration with resolving issues.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers appreciate the quick process for receiving funds,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and easy service,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the excellent and fast... See more

Staff

Reviewers highlight positive aspects of staff, noting that many employees are patient, engaging, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with Avant for over five years, and the experience of getting a loan, making payments, and having options gets easier and easier over time. Not only does Avant give you options in... See more

Rated 5 out of 5 stars

My experience with Avant is and has been amazing. They are prompt with exceptance.and your delivery to your account is instant. You dont wait longer than a day for deposit. And once you pay your b... See more

Rated 5 out of 5 stars

I gave 5 ⭐because Avant has an easy application and when approved for an loan, I always had two or more choices to choose from what was comfortable for my repay. Im on my third approved loan. Always n... See more

Company replied

Rated 5 out of 5 stars

I applied for a loan when I was drawing in credit cards debs and Avant aprove me real fast and the next day I got my money in the bank , it was supposed to be a 36 months payments but because I got th... See more

Company replied


Company details

  1. #185 of 249 best companies in Non-Bank Financial Service
  2. #148 of 195 best companies in Financial Consultant

About Avant

Written by the company

Primary-Brand-Mark-Blue-RGB-1

Three products, one goal: give everyday Americans access to the financial products they deserve.

Avant was founded in 2012 with the goal to improve the borrowing experience for middle-income consumers. Avant now has a credit card, secured and unsecured personal loans and has helped over a million people get the financial products they deserve. A combination of technology, analytics and superior customer service allows Avant to provide a fast, fully-online process for personal loans and credit cards.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

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Rated 1 out of 5 stars

Got the Avant CC with no fees

Got the Avant CC with no fees. Then after a year they start charging me a 8.99 fee a month. Rip off. Never been late. Always pay early. That’s how they treat loyal customers. Beware!!!

April 17, 2026
Unprompted review
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Reply from Avant

Hi Dennis O, we know fees can get confusing. To find out what fees may apply to the product you have with us, please call 800-712-5407 for help with personal loans and 855-752-7012 for more information about our credit cards.

Rated 4 out of 5 stars

It took a lot longer than other loans…

It took a lot longer than other loans and I wasn’t happy about the overnight changes with the amounts. But overall wasn’t the worst experience I’ve had. I would use you guys again.

April 2, 2026
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Reply from Avant

Hi, Fred Clayton. We strive to complete this process promptly, but sometimes verification can take a little bit longer. We respect your time and would never intentionally delay letting you know your funding status. We are sorry for the delayed response, and please don’t hesitate to contact customer service at 800-712-5407 if you have any additional questions.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I have never had an issue or a delay in processing my previous loans to include this recent one. I’ll need to add one more star in this review. Thank you!!

April 8, 2026
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Reply from Avant

Thank you so much, Regina Mitchell for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

Rated 1 out of 5 stars

Avant is a crooked company

Avant is a crooked company! They are thieves and lie to make customer look responsible! Dont do business with them or you will be scammed and lose money!!!

April 17, 2026
Unprompted review
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Reply from Avant

Avant has helped over 800,000 customers get the funds they need when they need them. We also have a TrustScore of 9.4/10 on TrustPilot, which is determined by nearly 9,000 reviews left by customers. To see what these customers have to say about their experience with us, http://www.trustpilot.com/review/avant.com

Rated 5 out of 5 stars

A CHANCE NO ONE ELSE GAVE

Went thru an ugly divorce and got stuck with all my ex-wife’s credit card debt. I had to go with a debt relief program b/c I couldn’t afford them plus my living expenses. As a result, my credit score dropped 200+ pts and no one in the last five years has approved me for a consolidation loan…until Avant. No collateral, no hassle. THANK YOU!!!

March 16, 2026
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Reply from Avant

Being able to help people in their times of need is what keeps us motivated at Avant. We are glad that we could be there for you when other companies were not. Thank you, Tim for your kind words and we hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Ease with resolution

Ease with resolution, from application to receipt of funds.

April 13, 2026
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Reply from Avant

We're glad we hit the mark and hope you'll tell your friends and family about your experience!

Rated 5 out of 5 stars

Avant has come thru as a Awesome Company

Avant has come thru as a Awesome company! Offered me a credit card with a really good limit and then offered me a loan,which I jumped on.Im thankful to be in the Avant family!

April 17, 2026
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Reply from Avant

Thank you for your kind words and we hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Super fast

Super fast, very easy, clear and simple process.

April 9, 2026
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Reply from Avant

Thank you for the kind words ,Ray Backstrom! We are happy that we were able to help you with your financial needs.

Rated 5 out of 5 stars

I am a very new customer but I will say…

I am a very new customer but I will say this as I filed out all of the information in your app it is very user friendly and I haven’t got my card yet but I really feel like your company is very thorough and again I love the app. Thanks

April 16, 2026
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Reply from Avant

Thank you so much, Zoey003 for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

Rated 1 out of 5 stars

They take forever to credit your…

They take forever to credit your payment especially when you pay off the whole balance and they won't increase your credit limit like other cards do after making on time payments

April 16, 2026
Unprompted review
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Reply from Avant

Hi, DANIEL WHYZMUZIS. We'd like to help, but we need some additional information to do so. Please email careteam@Avant.com and be sure to include your customer ID.

Rated 5 out of 5 stars

The loan process is smooth always This…

The loan process is smooth always This is my 3rd loan with Avant. Always a pleasant experience

April 8, 2026
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Reply from Avant

That's great to hear!! We strive to provide the best customer service we can each and every day, and it means a lot to hear that we were helpful. Thank you, {name} for your kind words and we hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Easy

Easy, helpful, informative, supportive

April 10, 2026
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Reply from Avant

Thank you so much, Frances Faye for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Great experience with the Avant Credit Card

I’ve had a great experience with the Avant Credit Card. The app is easy to use, customer service has been helpful, and they recently increased my credit limit after responsible use. It’s a solid option for building and managing credit. Highly recommend!

April 15, 2026
Unprompted review
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Reply from Avant

Thanks so much for letting us know! We want to empower our customers on their financial journeys, and we’re happy to help you reach your goals.

Rated 1 out of 5 stars

Very poor customer service,no…

Very poor customer service,no understanding. I had a baby almost year ago for almost 2 years I have been paying 4.99 to keep this account open to build my credit. I got postpartum depression and lost track of this account and now owe almost $40 of which I cannot pay. I spoke with a man and explained that I have not only no money but my bank account is in the negative almost $2000. He agreed to close my account but kept reiterating that I entered into a credit card agreement with Avant and they would still not only be expecting me to pay 2 monthly payments of 4.99 a late fee and money compounding interest. He kept saying he was helping me and that he knows what it is like to have a baby and have postpartum depression but alas there is that little customer agreement I signed up for. I repeatedly asked for a supervisor and when he eventually put me on hold to get one the call conveniently disconnected. Don't go through any medical crisis with this company you will find 0 help and if you are a woman be prepared to be mansplained about how easy it is to have a baby.

April 15, 2026
Unprompted review
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Reply from Avant

Hi, Amanda Wilson. We'd like to help, but we need some additional information to do so. Please email careteam@Avant.com and be sure to include your customer ID.

Rated 1 out of 5 stars

Stay away from these scammers

Stay away from these scammers! They claim you're preapproved to obtain your driver's license, Social Security number, and other personal information. Then, two weeks later, they say you're not approved. No telling what they are actually up to.

April 14, 2026
Unprompted review
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Reply from Avant

Hi Kev, we get that it may be frustrating but there are a few reasons this may have happened. If you’d like more information about your specific application, please send us an email at careteam@Avant.com with your email address and application ID.

Rated 5 out of 5 stars

Have had a couple loans with Avant

Have had a couple loans with Avant. They make the process uncomplicated and convenient. Will most likely be a return customer.

April 1, 2026
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Reply from Avant

Thanks so much for letting us know! We want to empower our customers on their financial journeys, and we’re happy to help you reach your goals.

Rated 2 out of 5 stars

My experience with avant- wasn’t good…

My experience with avant- wasn’t good they hired process fees after approval your loan and it’s very expensive no way I’m going to use again I think it’s not honest be careful…

April 10, 2026
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Reply from Avant

Hi Javier Vasquez, we know fees can get confusing. To find out what fees may apply to the product you have with us, please call 800-712-5407 for help with personal loans and 855-752-7012 for more information about our credit cards.

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