While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, most reviewers were let down by their experience overall. Customers frequently complain that the physical items received look completely different from the promotional pictures and consist of poorly sewn, cheap synthetic materials. Many people noted that the clothing and accessories feel very low quality, do not fit properly, and completely fail to match the expected product descriptions. Consumers also experienced extremely frustrating hurdles when trying to obtain proper monetary refunds or return incorrect deliveries to the business. Reviewers mentioned that support teams repeatedly refused full compensation, choosing instead to offer inadequate partial store credit alongside unhelpful and dismissive responses.

What people talk about most

Quality

Reviewers mention negative feedback about quality, reporting that the fabric and materials are dreadful,... See more

Order

People report negative experiences with order, highlighting severe frustration over receiving incorrect items... See more

Refund

Clients share profound dissatisfaction regarding refund experiences, noting that consumers are frequently... See more

Return policy

Reviewers highlight deep frustration with the return policy, noting that consumers are forced to pay return... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely terrible. First they signed me up to a strange membership, which thankfully I was able to clock and request cancellation before it was actually charged. Then the bras are in no way even nea... See more

Rated 1 out of 5 stars

SCAM - Shameful advertising. Ordered the 9-in-1 wallet. What turned up bore absolutely no resemblance to what was advertised. Was 2 cheap pieces of metal held together by I cheap piece of band. These... See more

Rated 1 out of 5 stars

Shameful advertising on instagram. Ordered the 9-in-1 wallet. What turned up bore absolutely no resemblance to what was advertised. Was 2 cheap pieces of metal held together by I cheap piece of band.... See more

Rated 1 out of 5 stars

I bought two shirts and a month has passed and i haven't recieved my products or further updates on them.The webpage doesnt have any cancellation or followup buttons, it doesnt give any feedback... See more


1.4

Bad

TrustScore 1.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(36)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered two tank tops advertised as…

I ordered two tank tops advertised as cotton. What I received were items labelled 90% polyester / 10% elastane, with no cotton content at all.
I contacted customer support immediately and provided photos of the labels. Despite this, the company repeatedly categorised the issue as “material expectations or preference,” which is incorrect — the items simply did not match the product description.
They refused a full refund, refused to provide a prepaid return label for their mistake, and offered only a 50% partial refund, stating this was their “final decision.”
I was left without the products I ordered and with items that are unusable to me. Based on this experience, I would advise other customers to be very cautious and to check material descriptions carefully.

December 12, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scammy Auto-Subscription & Misleading Practices

Avoid at all costs. I purchased a shirt on sale, and without any clear warning or consent, Avellia secretly enrolled me in a recurring monthly subscription. This is a deceptive and scam-like practice designed to trick customers. I never agreed to pay a monthly fee. Their business model relies on hiding charges and misleading shoppers. A terrible, unethical company. I will be reporting them and disputing the charges with my bank.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud subscription scam

I bought two shirts and a month has passed and i haven't recieved my products or further updates on them.The webpage doesnt have any cancellation or followup buttons, it doesnt give any feedback.

The real problem is that now they started charging my credit card with a monthly subscription withuot my authorization that they name Avellia VIP and not only does absolutely nothing but it is imposible to cancel on their site, they tell you to send an email to support but they don't help you, it is only an automated responde leading nowhere.

I had to report the charges to the bank, i'm on the process and Will have to cancel my credit card.

Don't ever buy anything from Avellia.co

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality

Ordered two shirts for my husband for Christmas but it took them a month to arrive, so did not arrive on time. The material is polyester not cotton. Not stretchy at all and really wrinkly, so it’s completely false advertising. Do not buy!

January 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ordered two shirts

Ordered two shirts, arrived and noticed straight away that they weren't as stretchy as the advert, emailed for a return and was told they do not do returns unless it's delivery related. Avoid like the plague

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Says premium cotton and cheap 90% polyester I’ll fitting and quality turns up. Ignore their advertising

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Completely false advertising

I waited a whole month for my two shirts. In the promotional videos, the shirt looks stretchy and they even show that you can theoretically tear it apart by pulling it. In reality, the shirt is not stretchy at all and does not adapt well to the body.

The material feels like polyester, and after wearing it for just one minute, I already felt hot. The claim that it “doesn’t need ironing” is also not true, as it has more wrinkles than my regular shirt when it’s not ironed.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Overall bad experience

Overall bad experience, ordered 5 shirts, they were all poor material, made in china, one of the shirts were wrong color, not the right measurements as they claimed them to be and not stretchy at all.. it took them 14 days to ship it aswell

December 20, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid them

Generic ads which I only found out after ordering. Their support doesn’t respond, the items are being shipped from China which their site has no real way of tracking. Would give 0 stars if possible

December 16, 2025
Unprompted review
Show reviews in all languages. (36 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look