Avenir Clinics Reviews 191

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, caring nature, and ability to make them feel at ease. Many highlight the exceptional service, noting that explanations are clear, detailed, and tailored to individual needs, leading to a comfortable and reassuring experience. People frequently mention the personalized approach and the thoroughness of consultations and aftercare. However, some customers also noted issues with appointment punctuality, specifically mentioning that being late by a small margin resulted in cancelled visits, leading to inconvenience and wasted time.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising Sonia for her welcoming, professional,... See more

Service

Clients share positive opinions on service, frequently highlighting the personalized and professional... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the staff for being... See more

User experience

People report positive experiences with the user experience. Customers describe the experience as welcoming,... See more

Based on these reviews

Rated 5 out of 5 stars

Sonia was incredibly professional and made the whole process so easy. She took time to help me understand possible side effects from the injection I had for hayfever. I’m pleased to say I’ve not exper... See more

Company replied

Rated 5 out of 5 stars

Had a great appointment with Sonia today for a hayfever treatment. She is always punctual, doesn’t rush you, explains everything properly but succinctly even though she knows I have had it before. I f... See more

Company replied

Rated 5 out of 5 stars

Well, it is really difficult to put into words (after so many visits) how wonderful each visit is to see Sonia. I was informed without any pushiness at all, about the new products and treatments avail... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

A Facial Aesthetics and Skin Clinic offering a professional and friendly service in Northwood, Rickmansworth,Herts and beyond.Non-Surgical Skin Rejuvenation and Anti-Ageing Treatments are provided by an Aesthetic Practitioner including Anti Wrinkle Treatments for the upper face,bunny lines,brow lift, jawline slimming,dimpled chin, gummy smile,‘Nefertiti Neck Lift’; Dermal fillers for the cheeks,lips,jaw,chin and lower face lines; Anti-sweating Treatments;Skin Quality Treatments including Profhilo, Sunekos and WOW Fusion Microneedling with Mesotherapy;Medical Grade Chemical Peels including Obagi Blue Radiance and BioRePeel; Obagi Medical Grade Skincare for acne,hyperpigmentation and melasma and Vitamin B12,Biotin and Hay fever injections


Contact info

4.8

Excellent

TrustScore 5 out of 5

191 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very happy with my treatments

Sonia was very professional. She talked through what I wanted and made sure I understood what was involved. The results are very good. Would highly recommend.

November 24, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Lesley for your lovely feedback. It has been lovely treating you and I look forward to seeing you again soon.

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Rated 5 out of 5 stars

Highly recommended

Highly recommended, Sonia was so helpful informed my routine checked skin result,my skin much brighter and tone.

November 24, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Grace - I look forward to supporting and seeing the progress through your journey.

Rated 5 out of 5 stars

Highly recommended

Sonia was friendly and knowledgeable. Explained the procedure in great details and what to expect for the treatment. Highly recommended 😁😁😁

November 3, 2022
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Reply from Avenir Clinics

Thank you for your wonderful feedback Mae. I am excited to support you on this journey.

Rated 5 out of 5 stars

The best experience

I have few treatment with Sonia and I could not be more happy, She is a very skiller clinician and she has a very kind approach, making you feel confortable and relax during the treatment and the follow up.

October 5, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you for your kind words Jose and I am happy to hear how comfortable you were during the treatment. I look forward to seeing you again soon.

Rated 5 out of 5 stars

Finally happy in my own skin!

I can honestly say I am happy in my own skin for the first time in decades. Since the age of 14 I have suffered from hormonal and stress induced acne as well as the results of it. In my 30’s I have had to deal with this acne, the scaring as well as trying to prevent ageing skin. I have tried everything from topical skincare, medication etc to control my breakouts and manage my skin, some have worked for a short time but thankfully I found Sonia and Avenir clinics. It has been a journey of about a year now of which I saw results almost immediately but the longterm routine has payed off. I have been using Obagi skincare products which help immensely with controlling breakouts and fading my hyperpigmentation scars. I had a course of Bio repeels treatments which reset and renewed my skin and helped the products do their job. I also had some micro needling (wow fusion) which really helped with the deeper scaring on my cheeks which was my big trouble spot. It restores the youthful, plump appearance of my skin. Sonia is so knowledgeable and patient and really tailors the care for you. I felt so safe and comfortable and completely put my faith in her expertise. She explains everything and recommends with honesty and such care. It has been an investment which is paying off. Thank you Sonia! I highly recommend Avenir Clinics. You will not regret it!

October 30, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you so much Sam for such an honest and heartfelt testimonial. It certainly has been a journey, but you have followed all the treatment plans and advice and it makes me so happy to hear that you finally have the confidence to go 'make up' free and be content in your own skin after all these years. Thank you for your trust in me, it has been an absolute pleasure to support you.

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Rated 5 out of 5 stars

My Review

I came to Sonia as I had concerns about the increasing pigmentation on my cheeks. She took her time to assess my skin and recommended some products which would help with it. After using it daily for a few weeks, I could definitely see a difference in my skin complexion. Thank you Sonia for all your help and advice and I would not hesitate to recommend Sonia to anyone for there skin concerns.

October 11, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Rupa for your lovely feedback and it is great to hear you have restored your confidence and glow!

Rated 5 out of 5 stars

Excellent advice and products

Sonia is so knowledgeable and I really felt she understood exactly what I wanted to achieve, on two different issues with my skin. I’m delighted with the advice I have received and the products I am using thanks to Sonia.

October 10, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Floss for your kind testimonial. It has been a pleasure to support you on your skincare journey and it is great to see the results so far.

Rated 5 out of 5 stars

Always professional in her approach and…

Always professional in her approach and so very knowledgeable. She’s always happy to answer questions and so this is reassuring for me - all in all m experiences have been brilliant and I have more confidence now. Thank you Sonia x

October 3, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Claire for your lovely testimonial. I am happy to hear that I have instilled confidence in you and I look forward to seeing you again very soon!

Rated 5 out of 5 stars

Sonia is exceptional and extremely…

Sonia is exceptional and extremely knowledgeable in her profession.
I enjoy my treatments and will continue to go to her.

July 15, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Tracy for your kind words. It has been lovely getting to know you and I look forward to your next appointment.

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Rated 5 out of 5 stars

Sonia is extremely professional &…

Sonia is extremely professional & experienced in her field and I certainly felt like I was in good hands. Highly recommend Sonia and her treatments.

August 25, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Rachel for your kind words and I am glad you have felt comfortable and happy during your appointments.

Rated 5 out of 5 stars

Would definitely recommend!!

I had heard a number of firsthand experiences, so when I was reviewing my skincare routine, I thought it would be the perfect opportunity. The consultation was quick and easy, and at a time time suited me best. Sonia was patient when listening to my concerns and honest when offering advise. She told me the pros and, most importantly, if there were any cons, and let me decide which road I wanted to go down. As I was on a budget, she never pushed any products on me, was honest about what I needed, and what I might be able to do without. What I appreciated the most was the patience she had, especially when I asked the same questions multiple times as I weighed up the decisions.
Sonia, and the Avenir team, are professional, honest and knowledgeable. Would definitely recommend!! Thanks Sonia :)

August 24, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Krishna for your heartfelt testimonial and trusting me to support you on your journey for better skin health.

Rated 5 out of 5 stars

Vitamin B12

Before I met Sonia back in April 2022, I had been struggling with a variety of symptoms associated with the menopause. The inability to focus, night sweats, changes in vision, achy legs and changes in mood - all of which started to impact everyday life.
It was not until my mother passed away back in March 2022, that I felt the urgency to re-evaluate and reflect on my own health.
It was then I decided to book a consultation with Sonia to discuss vitamin B12 injections.
Following a course of injections, my menopausal symptoms dramatically subsided.
Sonia has been truly wonderful throughout, demonstrating a high level of professionalism, knowledge, care and empathy. I would not only recommend a course of Vitamin B12 injections for anyone experiencing similar symptoms but also recommend Avenir Clinics.

Thank you Sonia for all your support.

August 21, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you for your kind words Sarah. I am so happy to have been able to support you through a difficult period. I look forward to seeing you again soon.

Rated 5 out of 5 stars

Very clean mask worn

Very clean mask worn, answered all my questions felt at ease and happy with treatment.

August 19, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Deb for your testimonial. It has been a pleasure treating you and I look forward to seeing you again

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Rated 5 out of 5 stars

I am currently doing the Obagi Nu-Derm…

I am currently doing the Obagi Nu-Derm treatment with Avenir clinics to tackle quite severe melasma pigmentation which has been a great concern for me for many years.
After only a few weeks the changes in my skin are astonishing and I feel super comfortable to continue the program and can’t wait to see the final results.
Sonia has been absolutely wonderful throughout this journey and her personal, kind and caring approach made me feel like I am in such good hands.
I live abroad and she has been coaching me through messages and video calls and kept checking the progresses and results from a distance.
I can’t recommend her enough.

June 30, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you Daliah for your kind words. It has been an absolute pleasure treating and supporting you through your skincare journey. You have been so diligent with your routine and the results so far have been amazing. I look forward to seeing you again soon.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ FIVE STARS!

I can’t recommend Sonia enough! She is knowledgeable, professional and personable.
Sonia has given me real results with my skin and I couldn’t be happier!
She offers lots of procedures and only uses the superior premium brands. The clinic is always clean, inviting and discreet.

May 28, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you so much for your lovely testimonial. It has been wonderful guiding and supporting you through your skincare journey and the results speak for themselves!

Rated 5 out of 5 stars

What an amazing consultation

What an amazing consultation! I’ve never been to a consultation like it. Sonia’s mannerism, professionalism and most of all her knowledge was outstanding! I have recommended her to my whole family and would advise everyone to see her. Thanks Sonia 😊

May 27, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you very much for your kind words Neal - I am glad you found the consultation comprehensive and helpful and I look forward to seeing you again very soon.

Rated 5 out of 5 stars

Highly recommend!

I can highly recommend Sonia. Feeling a little run down after a nasty illness, I saw a poster in my local pharmacy about vitamin injections. Wanting to give them a try, I booked my first session with Sonia. She immediately made me feel at ease - she is so friendly and welcoming. She explains everything, ensuring you are aware of what is/isn't possible; she doesn't oversell anything, which I really appreciate. She wants you to be fully informed so you can make the best decision for yourself. I then went for a couple of cosmetic procedures, and again, Sonia explained how everything would work so clearly. She is meticulous in her approach. I was a little nervous, but she ensured I was comfortable at every step, even giving me a little stress ball in case it was needed! She then offers a follow-up session to check how the procedures have gone. Just an excellent service from beginning to end!

May 11, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you so much for your lovely testimonial. It has been a pleasure to support you post illness and lead you back to feeling your best.

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Rated 5 out of 5 stars

So happy with my results!

Before I met Sonia, my skin looked very dull/tired and I had a lot of acne scars and pigmentation. Following my consultation with her, she put me on a facial programme with recommended products specific to my skin. After 3 weeks, I noticed a huge difference in my complexion, my scars had gone lighter and my acne has significantly reduced. I’ve been seeing Sonia since and have had other treatments with her, and i cannot express how happy I am with my results! She’s absolutely amazing, very knowledgable, very honest (not a sales-person who just wants to sell their treatments for the sake of it, which I found a lot of other people doing from past experience) and is the only person I trust with my skin going forward.

May 10, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you for your kind words Jess. It has been a pleasure getting your skin 'wedding ready' and I look forward to seeing you again soon

Rated 5 out of 5 stars

Professional. Glad I found someone who I can trust with my skin concerns.

At last I found someone who understands my skin and is able to assess my skin’s needs and advise / provide treatments and products accordingly. Sonia was extremely professional as well as warm and welcoming when I first met and I was instantly able to trust her with my concerns. Without being pushy with the treatments and products as my skin is extremely sensitive, she was able to help me address my concerns. Also she is very meticulous and detailed with the advise. I look forward to continuing professional skin care and treatments with her and have already recommended her to my friends . Thanks a lot Sonia x

April 22, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you very much for a lovely testimonial! It has been a pleasure getting to know you and addressing your concerns in stages. I look forward to seeing you again soon!

Rated 5 out of 5 stars

Hopefully the start of a successful journey

I have only seen Sonia the once for my initial consultation, so haven’t started any treatment yet. She was very informative about various products and treatment and I am looking forward to starting my treatment next week. I will post further reviews as my journey with Sonia progresses.

April 21, 2022
Unprompted review
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Reply from Avenir Clinics

Thank you for your feedback Gill. I am excited to support you on your skincare journey.

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