Avensure Ltd Reviews 1,760

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, expertise, and professional demeanor, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach, especially from dedicated advisors. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the clear, concise advice received, which instills confidence in handling various situations. However, some people were dissatisfied with the response time to HR issues and mentioned receiving generic documents instead of tailored ones.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently highlight the... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the invaluable support,... See more

Response time

Clients share positive opinions on response times, frequently highlighting quick and efficient communication.... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers consistently praise the ease of getting in touch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started using Avensure in January 2026 and the support for us has been invaluable. Our company grew quickly and with treble the previous number of employees we felt the need to seek HR and H&S con... See more

Rated 5 out of 5 stars

Ayeh has been fantastic to work with. She stepped in at very short notice and provided a quick turnaround on documents when I needed to make decisions promptly. Her HR advice was clear, practical, and... See more

Company replied

Rated 5 out of 5 stars

We have been with Avensure for 6 years. The support we have received has been fantastic. Whenever we have needed support the team at Avensure has always been there, they respond quickly, always have t... See more

Company replied

Rated 5 out of 5 stars

I attended an employment law seminar at Crewe Alexandra Football Club, and this was hosted by Dean Jones of Avensure. As a business owner, it was incredibly useful given the complex world of employmen... See more


Company details

  1. Legal Services
  2. Employment Attorney
  3. Human Resource Consulting

Written by the company

At Avensure we work hard for our customers supporting them in HR, Employment Law, and Health & Safety, and these efforts have been recognised with the awards that we have won. We provide our clients with a complete service offering advice and guidance, training, taking preventative measures, as well as contractual implementation. By looking at some of the Avensure reviews, you will see what our customers think of us and the way that we help to ensure that they are fully compliant with Health & Safety and employment law. Here at Avensure, we know just how important our team members and advisors are, which is why we invest a lot of time, effort, and money to ensure we have the highest skilled advisors within our industry. Looking at some of the Avensure service reviews you will see how many businesses appreciate the service that we provide, and when there are Avensure complaints, we use these as tools to refine and improve the service that we offer to all our customers. An Avensure comparison between other companies that provide a similar service will show that we are well regarded within our industry, not only from our peers but also by our customers. If you lack knowledge in critical areas such as HR, Health & Safety, or Employment Law and need professional advice to ensure that your company is compliant with current legislation, contact us today and let us help you grow and nurture your business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 58% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Supportive Service

David has been extremely helpful and supportive dealing with some difficult issues. He has made my process dealing with HR issues easier and confidently

April 20, 2026
Unprompted review
Rated 3 out of 5 stars

Advice provided with is very helpful

Advice provided with is very helpful. The advisor is knowledgeable and having 1 advisor helps immensely as they are aware of the case; so quite a seamless service. The other advisors who I’ve spoken to when our main advisor has been off where really helpful & good advice given

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Start to finish quick and effective

Start to finish quick and effective. Our dedicated advisor was quick to reply and reassure we were on the right track. Very professional and top quality. Made a difficult situation a lot easier with the back up. Thank you!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Supportive Service

Professional and Supportive Service. The advice has been clear, practical, and well explained. I've found Avensure very reliable and responsive, and it's reassuring to have them on your side when you need guidance.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Invaluable support

We started using Avensure in January 2026 and the support for us has been invaluable. Our company grew quickly and with treble the previous number of employees we felt the need to seek HR and H&S consultancy. Our support Morag is amazing. Always quick to respond, gives excellent advice and has been with us step by step through every issue that arises. I would highly recommend having Avensure as an integral part of your HR systems.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

A Really Positive Experience with Avensure

1st Response Site Services Ltd have recently partnered with Avensure for our HR support, and it’s been a really positive experience so far. It’s genuinely reassuring to know we have that level of support and protection in place when we need it.

The quality of advice has been consistently excellent – always professional, easy to understand, and clearly tailored to our business.

Having a dedicated advisor has made a big difference. It’s great to have one point of contact who understands how we operate, and the support we’ve received has been clear, honest, and very practical throughout.

The real value of the service really comes through in more challenging situations, where the guidance has been especially helpful and has given us confidence in how to handle things. Communication has been excellent – quick responses, straightforward advice, and a genuinely supportive approach.

Overall, I’m really happy with the service and wouldn’t hesitate to recommend Avensure to other businesses looking for reliable HR support.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to work with

We were a bit sceptical when we joined Avensure but we are happy we did. We have now been with them for over 3 years.
With our company growing Avensure has been a big help with HR paperwork and especially legal advise, for all the problems we have been through with the staff, we have probably also saved money on the legal side of it by not hiring a Sollicitor . Big credit to Craig Stewart as he always advised accordingly to any issue we’ve had.
Also with peoplecloud from Avensure it’s much easier to mange rota for staff, holiday, leave, absence etc, it keeps track of everything.

We highly suggest Avensure. Thank you guys.

La focaccia Ltd

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent guidance

I really appreciate Alfie's professional HR guidance and his prompt response, which is extremelely helpful and reassuring. Thank you very much for your support.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Support During A Challenging Period

We joined this HR service in late 2025 during a particularly complex and demanding time for our organisation, and the support we’ve received has been exceptional. From the outset, the guidance and reassurance we were given made a real difference. Having worked with other HR providers in the past, the standard of service here has been on an entirely different level.

Our advisers have been calm, thoughtful and consistently supportive — not only with the technical aspects, but also during the more difficult moments when we needed space to work through the pressures and emotions that come with major organisational change. Their professionalism and humanity have both stood out.

Throughout the process, the team remained responsive, clear and reassuring. We always felt they were firmly on our side, and their expertise gave us confidence at every stage.

As part of the wider service, we also received excellent support with our HR documentation and systems. The approach was patient, perceptive and genuinely tailored to our organisation’s needs.

Overall, we are extremely grateful for the expertise, responsiveness and genuine care shown during such a demanding period. We would not hesitate to recommend this service to others and are happy to provide a reference if ever needed.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Intrust Care have been working with Avensure for several years now. We have recently worked on a couple of complex cases with Aislinn Brown who has reduced the overall stresses being an employer can bring. Aislinn ensured we receive prompt, specific advice tailored to the intricacies of our cases. Aislinn was helpful, responded to our queries in a prompt and professional manner and provided constructive and comprehensive advice based on our requirements at the time. The outstanding service we receive is key to our business operating smoothly and we look forward to our continued professional relationship in the future. We would definitely recommend Aislinn and Avensure to anyone looking for a HR partner.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quick advise

Kyle was extremely helpful and supportive when in I reached out with my HR query. He provided clear practical advice that gave me confidence in how to move forward. The service has been very valuable and communication throughout was prompt, very professional and easy to understand. He also proofread a letter I wrote and gave me great advice on it. Overall a really positive experience.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

The service from Avensure is fantastic!

Avensure have been great from the beginning. The service provided is always so prompt and helpful.
Our experience with David Fair, Claire Tarpey and Kirsty Sy in particular has been fantastic. They always have the answers to any questions we have but also respond and action things so quickly allowing our HR to flow better than it ever has.

April 2, 2026
Unprompted review

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