Love the bike, especially the programmable boost levels. But I withheld a star because like so many other companies, you equipped these bikes with gearings that are grossly too high! A bike this... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I Was Quite Heated About The Entire Situation With My "Clyesdale" . My Own Nickname For My Adventure 2 Fat Tire E Mountain Bike.a Only Cause How Things Led Up To Me Getting A Flat Tire. Having To Wal... See more
Company replied
I had a battery issue with my Pace 500-2 that was diagnosed during a troubleshooting session. A link was sent to replace the battery and I immediately ordered one. The order sat unfulfilled for a mont... See more
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This E-bike is living up to all my expectations. The battery lasts weeks, which makes it super easy for everyday rides without constantly thinking about charging. It tops out around 20 mph, but the... See more
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Company details
- #23 of 47 best companies in Bicycle Store
- #8 of 15 best companies in Bicycle Wholesale
- #14 of 29 best companies in Bike Accessories Store
- #35 of 49 best companies in Manufacturer
Written by the company
Ride more. Be happy. There is an undeniable joy in motion. We whole heartedly believe that every ride is an opportunity for our customers to change the way they experience the world.
Contact info
3040 Saturn St Suite 202, 92821, Brea, United States
- 866-300-3311
- info@aventon.com
- aventon.com
4.4
Excellent
5K reviews
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There were some quality control issues
There were some quality control issues. When the bike arrived and prior to my assembly, I found the rear tire was scuffed up, and the wheel and motor were very dirty. It looks like had been stored outdoors and got rained on.
April 26, 2026
Reply from Aventon Bikes
Hi Randall!
We appreciate you bringing the condition of your bike to our attention. We're sorry the scuffed tire and dirty motor didn't meet expectations. It looks like we have been in contact with you and were able to agree on a partial refund for the less-than-perfect arrival.
Following this review, we want to make sure you are satisfied and have followed up in an email should you have any other questions.
Let us know if we can assist with anything else!
Thank you,
Aventon
Reply from Aventon Bikes
Hi Sebastian!
Thank you for taking the time to leave a review! We are glad to know your experience with our kickstand went smoothly!
Let us know if you have any other questions!
Thanks,
Aventon
Found what I needed and the ordering…
Found what I needed and the ordering process was simple. I received the product within a few days which made me very happy.
April 28, 2026
Reply from Aventon Bikes
Hi Martin,
We appreciate you sharing your feedback! We're happy the ordering process was simple and that you quickly received what you needed. Thanks for the positive review!
Let us know if you have any other questions!
Thank you,
Aventon
Reply from Aventon Bikes
Hi Linda,
We appreciate your positive feedback on our product and service. We're happy to hear that you found our team helpful. Thank you!
Let us know if you have any other questions!
Thank you,
Aventon
Cheap of you for not recalling the…
Cheap of you for not recalling the order when I canceled it 3h within purchase and you did reply within 24h , even before the order was shipped. Ended up telling me I had to cancel the order with 90 minutes. Kind of disappointed and I will of course pay for the return shipment.
April 28, 2026
Reply from Aventon Bikes
Hi Laurie-Mei,
We understand your frustration regarding the cancellation of your order outside of our standard timeframe, and we appreciate you bringing this to our attention. We maintain a 90-minute window to allow for cancellations while ensuring we can ship orders as quickly as possible to our customers.
That being said, we have found a solution for you! We tried reaching you via phone but were unable to connect, so we have followed up in an email with the next steps.
Let us know if you have any other questions!
Thank you,
Aventon
I love this ebike!
I'm new to ebikes and chose the Pace 4 based on some reviews I saw. I use it as a daily commuter and so far its been great! I especially love the security features that help me feel more confident that my bike won't be easily stolen.
The display is really clear and easy to read/use while riding and the different assist levels are just super.
I also love that this bike is certifiably water resistant which was my main requirement since I live in a rainy area.
Setting up the bike was a breeze since it was shipped with a lot of care.
Overall, I'd recommend this ebike to anyone!
April 28, 2026
Reply from Aventon Bikes
Hi Victoria,
We're happy to hear that your new ebike is great for commuting! It's wonderful you find the display clear and the assist levels great. We're glad the security features and water resistance give you confidence, and that setup was easy. Thanks for recommending our ebikes!
Let us know if you have any other questions!
Thank you,
Aventon
The product that I ordered came in just…
The product that I ordered came in just fine and I am satisfied
April 28, 2026
Reply from Aventon Bikes
Hi Robert,
We're happy to hear that your order arrived in good condition and that you are satisfied with the product you received! We appreciate your feedback.
Let us know if you have any other questions!
Thank you,
Aventon
Reply from Aventon Bikes
Hi Jeff,
We're happy the parts were good quality and that you received fast shipping. We appreciate you taking the time to share your feedback!
Let us know if you have any other questions!
Thank you,
Aventon
First time ebike buyer for me and my…
First time ebike buyer for me and my wife. Aventon Level 3 bikes are just right for our Coastal Ga area. We can see three times the scenery on the ebikes and chose what level of exercise we like. Great purchase.
April 27, 2026
Reply from Aventon Bikes
Hi Greg,
We're happy the Level 3 bikes are a great fit for you and your wife in Coastal GA! It's wonderful you're able to enjoy more scenery and choose your exercise level based on assistance. Thank you for sharing your positive experience.
Let us know if you have any other questions!
Thank you,
Aventon
Reply from Aventon Bikes
Hi Chris,
We are glad you received your order quickly! Thank you for your positive feedback; we appreciate it a lot.
Let us know if you have any other questions!
Thank you,
Aventon
Smooth operation
Smooth operation. Ease of choosing power levels using torque sensor. Weight and suspension make for a comfortable ride. The mirrors I ordered with it are much too convex. Can't see cars coming from behind until they're very close. Recommend mirrors from Walmart.
April 27, 2026
Reply from Aventon Bikes
Hey Patrick,
We're happy to hear that you find the operation smooth and the ride comfortable. We appreciate your feedback regarding the mirrors and will look into this. Thank you.
Let us know if you have any other questions!
Thank you,
Aventon
This is my first E-bike
This is my first E-bike. Aventon had a sale going on and I had compared various bikes online. It is not the cheapest, however it is a quality machine. So far I am very pleased with my purchase.
April 27, 2026
Reply from Aventon Bikes
Hi John,
We're happy to hear that you are pleased with your first E-bike purchase! We appreciate your acknowledging the quality and are glad you're enjoying your ride. Thanks for the positive feedback!
Let us know if you have any other questions!
Thank you,
Aventon
Hello Aventon team
Hello Aventon team. I am very happy with my first ebike purchase of Adventure 3. The quality seems very nice. Fast shipping and packaged well.I would definetly recommmend
April 27, 2026
Reply from Aventon Bikes
Hi Frank!,
We're happy you are pleased with your Adventure 3 ebike! It's great to hear the shipping was fast and the packaging was good. We appreciate your recommendation!
Let us know if you have any questions!
Thank you,
Aventon
Tough to get front wheel on when…
Tough to get front wheel on when assembling. Im 62 and was alone. Great bike so far. Thanks
April 27, 2026
Reply from Aventon Bikes
Hi Peter,
We appreciate your feedback and are glad you like the bike. We're sorry the assembly was difficult and will review the process.
Let us know if you have any other questions!
Thank you,
Aventon
Love my bike!
April 27, 2026
Reply from Aventon Bikes
Hi Peter!
Thanks for the feedback, and we are thrilled you are loving it!
Do not hesitate to reach out to our team if you have any questions!
Thank you,
Aventon
Receiving my Aventon bike.
My bike was delivered in a sturdy cardboard box. When I unbacked it the parts were easy to assemble with the help of the Aventon Youtube video. I charged the battery and had a wonderful ride on my usual paths.
April 27, 2026
Reply from Aventon Bikes
Hi Glenn,
We're happy to hear that the bike arrived safely and was easy to assemble using our video. We're glad you enjoyed your first ride on your familiar paths! Thanks for the positive feedback.
Let us know if you have any other questions!
Thank you,
Aventon
Avalon Soltera 3 ADV Magic!
This bike was just fantastic. It has no gears but went up hill like champion. It does not even look like an electric bike. Simple, strong and quite inexpensive
April 27, 2026
Reply from Aventon Bikes
Hi Keith,
We're happy to hear that you find the bike fantastic! It's great to know you were able to go uphill easily and that you appreciate its simple, strong, and inexpensive design. Thanks for your positive feedback.
Let us know if you have any other questions!
Thank you,
Aventon
Reply from Aventon Bikes
Hi Steve!
We appreciate you taking the time to leave a review! Do not hesitate to reach out to our team if you have any questions!
Thank you,
Aventon
Purchased a Current EXP and couldn’t be…
Purchased a Current EXP and couldn’t be happier. This bike is awesome!
April 27, 2026
Reply from Aventon Bikes
HI Jeff,
We appreciate your feedback and are so happy to hear you are pleased with your Current EXP! We're glad you find the bike awesome.
Let us know if you have any questions!
Thank you,
Aventon
This is why I bought the Aventon M Ebike
Aventon Bikes has made incredible products!! the bike I purchased was a "Aventure M Ebike" I won't stretch the truth, it was expensive. However, you get what you pay for as the saying goes. I would rather buy an ebike that can be serviced anywhere and built to last and looks great, rather than to buy an ebike, end up not liking it, selling it for a loss then buying a ebike I really want. that's why I bought the Aventon M. It is BEAUTIFUL and an AWESOME EBike!!
April 27, 2026
Reply from Aventon Bikes
Kevin Tison,
We're happy to hear that you find your Aventure M ebike beautiful and awesome! We appreciate you sharing your experience and are glad you're satisfied with your purchase. Thank you for your positive feedback!
Let us know if you have any questions!
Thank you,
Aventon
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