Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... See more
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Having been let down badly by Dyson and another Sebo supplier, I came across Avern Cleaning Supplies on the internet. Their price for a Sebo X7 automatic pet vacuum cleaner was very competitive.... See more
Company replied
Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... See more
From my initial enquiry right through to recieving my parcel, I couldn't fault the service. Really quick response and updates about when the parcel would be delivered. Thank you
Company details
- Cleaning Products Supplier
- Appliance Parts Supplier
- Industrial Supermarket
- Industrial Vacuum Equipment Supplier
- Janitorial Equipment Supplier
- Vacuum Cleaner Store
About Avern Cleaning Supplies (Internet) Ltd
Written by the company
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Contact info
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, United Kingdom
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 month
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Excellent service
I have dealt with Avern on many occasions and have had nothing but excellent service
July 27, 2026
nothing wrong except you use Evri which…
nothing wrong except you use Evri which is the worst parcel company ive ever used they are late every single time
July 23, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello, thank you for taking your time to review Evri. We are glad there was nothing wrong with your order and are sorry you have experienced issues with Evri. Please note we do have an option to upgrade to DPD shipping for your future purchases :)
I would have given 5 stars for the…
I would have given 5 stars for the excellent service and next day delivery, but gave 4 due to the contradictory information within the website. eg length of cable and price, so made choice time consuming.
July 22, 2026
Always great service from Avern
Always great service from Avern. Price, dilvery etc. Highly recommend 👌🏻
July 22, 2026
Excellent after sales support
Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the correct items and the collection of the ones not required, thank you.
July 17, 2026
Absolutely brilliant service
Absolutely brilliant service. I called them because I needed help choosing an appropriate vacuum cleaner and Jordan was very helpful (and extremely patient). Definitely recommend!
July 10, 2026
Phone call following my order to verify…
Phone call following my order to verify details. Excellent product, Numatic, very similar to Henry.
July 16, 2026
Excellent service from start to finish…
Excellent service from start to finish in ref to staff member Olivia
July 15, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello,
Thank you for your review. Please do let us know what would have made your experience 5 star and we will do our best to improve :)
280 gauge refuse sacks and…
I ordered 280 gauge refuse sacks and this is exactly what arrived. Very strong sacks and I am very pleased that what I ordered I got. I have ordered from various companies claiming they are sending me 280 gauge sacks but when they arrive they are definitely not and usually are cheap sacks that are no good. Well done Avern.
July 7, 2026
Really fast delivery
Really fast delivery and competitively priced for the item which works perfectly.
July 14, 2026
They gave me wrong part number dispite…
They gave me wrong part number dispite knowing the machine number. Also could not order part over phone ( how stupid is that ) therefore part did not fit. So company pretty useless . Not to be recommended.
July 14, 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello Andy,
Sorry we do not take orders over the phone due to card security reasons. However we are happy to help you navigate the website or send you a payment link to make your check out quicker and easier.
If something is wrong with your order, please do get in touch and our customer service will offer you a solution.
Saying we are useless is a bit harsh, considering have been successfully supplying thousands of businesses across the UK for over 50 years now. :)
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