Averyard Reviews

467

•

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 461 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the website simple to navigate and appreciate the smooth purchasing process without unexpected distractions or pop-ups. Many people mention that finding what they wanted was straightforward, and orders were completed quickly and efficiently. However, some customers also noted issues with delivery times and missing tracking information when checking order progress. Some reviewers were not happy with the slow response rates from support teams after sending multiple emails. Additionally, a few people felt that the items received did not match the online descriptions and were smaller than expected.

What people talk about most

Product

Users describe ambiguous interactions with product, as some consumers praise the visuals, fast delivery, and... See more

Order

People report ambiguous experiences with order, noting that while the website is easy to navigate and... See more

User experience

Customers had positive experiences with user experience, frequently noting that the website is easy to... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising prompt delivery times,... See more

Response time

Reviewers mention negative feedback about response time, noting that they sent numerous emails regarding... See more

Reviews shaping this summary

Averyard have surprised me by actually delivering what I ordered. The tracking system is very bad, better if they didn't use it. My device panicked me with warnings, then reading bad reviews.

Company replied

I have to say I thought I would not get the product ordered. Communication terrible but they knew what they were doing and got me the product it is a china store I believe after I ordered so it did ta... See more

Company replied

It was a good experience. However I went back once , not sure PayPal had engaged. The I was afraid to Touch anything so I would not double order. I Will do better next time now that I know better. Tha... See more

Company replied

Delivery time was quick although the packages were crushed the items inside were not damaged. I have tried one of the items but too early to see any difference in fuel consumption.

Company replied

Answered by reviewers

Created with AI, based on reviewer opinions

Yes, most customers felt that the products offered good value, highlighting affordable prices and clear cost breakdowns during ordering. However, a small group of reviewers reported receiving poor quality items that did not match expectations or advertisements.

Review sources•2 of 7

"A pleasant ordering experience: the full price is listed, the individual price per package, and the value of the deal"

A pleasant ordering experience: the full price is listed, the individual price per package, and the value of the deal. I felt well informed. Often when shopping online I can not find the true cost breakdown.

July 29, 2026

Reply from Averyard

Jul 31, 2026

Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

See more

"Great, fast, and affordable purchase"

Great, fast, and affordable purchase. No trouble ordering, or finding information on the company.

July 29, 2026

Reply from Averyard

Jul 31, 2026

Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

See more

Reviewers had mixed opinions about delivery and tracking with Averyard, as some customers reported receiving items earlier than expected while others experienced long delays or received no package despite tracking information indicating delivery. A few people also mentioned that tracking took too long to start or that international tracking was not very clear.

Review sources•2 of 7

"Easy to deal with, products had a tracking code and arrived earlier than expected"

Easy to deal with, products had a tracking code and arrived earlier than expected.
Items work as offered

June 14, 2026

Reply from Averyard

Jun 15, 2026

"Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"

See more

"Even though it is saying it has been delivered, I have not got the package"

I did not receive my parcel. Even though it is saying it has been delivered, I have not got the package.

June 11, 2026

Reply from Averyard

Jun 15, 2026

Dear customer,

We’re sorry for the inconvenience caused.

We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.

Customer Service Team

See more

Yes, the vast majority of reviewers confirm that Averyard is a reliable and safe place to shop, highlighting smooth, easy ordering processes and prompt delivery. However, a small group of customers reported issues such as missing confirmation emails, unexpected shipping charges, or products not matching expectations.

Review sources•2 of 8

"the ordering process was smooth and easy"

the ordering process was smooth and easy

July 31, 2026

Reply from Averyard

Aug 3, 2026

Dear Maria:
Thank you very much for taking the time to leave us a 5-star rating.
We are delighted to hear that you are satisfied with this shopping experience.
We are honored to have your recognition.
We strive to provide the best service to our customers.
We hope to continue providing you with high-quality products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

See more

"It was fast and easy"

First time ordering from Averyard. Did not have an issue at all. It was fast and easy.

July 31, 2026

Reply from Averyard

Aug 3, 2026

Dear Keren Valenzuela:
Thank you very much for taking the time to leave us a 5-star rating.
We are delighted to hear that you are satisfied with this shopping experience.
We are honored to have your recognition.
We strive to provide the best service to our customers.
We hope to continue providing you with high-quality products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

See more

Reviewers had mixed opinions, as some customers reported hidden charges and unexpected double orders caused by confusing checkout steps. On the other hand, a few people felt well informed and noted that the full price and package details were clearly listed during ordering.

Review sources•2 of 7

"When I received confirmation of my order it appears that instead of the one item I wanted I had been billed for two"

I found the ordering process very unclear. When I received confirmation of my order it appears that instead of the one item I wanted I had been billed for two. I have contacted customer service twice asking them to contact me and to amend the order, I have had no reply. This is not good enough, and I will never use them again.

August 6, 2026

Reply from Averyard

Aug 11, 2026

Dear Sue,

We deeply apologize for any inconvenience caused to you.

Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.

Customer Service Team

See more

"It was easy to order"

It was easy to order but no estimated delivery date was given.

August 9, 2026

Reply from Averyard

Aug 11, 2026

Dear Michael Roland:
Thank you very much for taking the time to leave us a 4-star rating.
I'm sorry for keeping you waiting for so long.
The estimated delivery time is 6 to 13 working days, depending on your location.
We strive to provide the best service to our customers.
We hope to continue providing you with high-quality products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

See more

The overwhelming majority of reviewers who needed help reported that Averyard's customer service was unresponsive and failed to answer multiple emails. However, a small group of customers mentioned positive experiences where support successfully resolved their issues.

Review sources•2 of 6

"I have contacted customer service twice asking them to contact me and to amend the order, I have had no reply"

I found the ordering process very unclear. When I received confirmation of my order it appears that instead of the one item I wanted I had been billed for two. I have contacted customer service twice asking them to contact me and to amend the order, I have had no reply. This is not good enough, and I will never use them again.

August 6, 2026

Reply from Averyard

Aug 11, 2026

See more

" a solution. Somehow, I order five"

"ailed customer service, but receive"

I still have not received my order. Nor a real response with a solution. Somehow, I order five of these. Only intended to order two. I went to chat and tried to fix it. Then emailed customer service, but received no reply. This is ongoing since the beginning of august, shortly after I notified them of the situation.
Have not received it yet but hoping it will get the job done.
Now, I keep getting emails that they will respond. But I only get copies of mine that I sent. And have not received a real response to the situation.
At this point I want a refund and nothing else to do with this company.

July 29, 2026

Reply from Averyard

Aug 3, 2026

Dear BONITA DORRIS:
Thank you very much for taking the time to leave us a 4-star rating.
I'm sorry for the inconvenience caused to you.
We will reply to you as soon as possible.
We strive to provide the best service to our customers.
We hope to continue providing you with high-quality products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

See more

Company details

Written by the company

At Averyard, we’re more than just an online store — we’re a vibrant collective of passionate innovators, discerning designers, and future-focused trendspotters. Together, we travel the globe as Global Curation Experts, handpicking the very best in exceptional electronics, trendsetting apparel, premium tools, and life-enhancing home solutions.

Contact info

3.3

Average

467 reviews

5-star

4-star

3-star

2-star

1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

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467 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

17 hours ago

Quick and easy

Quick and easy. Product excellent. I am definitely a customer.

November 1, 2026

Unprompted review

Reply from Averyard

4 hours ago

Dear Marjorie Bacchus,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

A day ago

Navigating to my purchase could not…

Navigating to my purchase could not have been easier.

November 11, 2026

Unprompted review

Reply from Averyard

4 hours ago

Dear David,
Thank you so much for taking the time to leave us a 5-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

4 days ago

Very easy to follow and make my order

Very easy to follow and make my order, thanks Pete.

November 9, 2026

Unprompted review

Reply from Averyard

3 days ago

Dear Debra Weerdenburg,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

4 days ago

Lower score as product was terrible

Lower score as product was terrible. However i want to highlight that the response i got to my feedback and resolution was exceptional. Totally unexpected but could not be happier. We really wanted the product so were very disappointed the follow up nade up for that. Thank you

November 9, 2026

Unprompted review

Reply from Averyard

3 days ago

Dear Pam Hegarty,
Thank you so much for taking the time to leave us a 4 -star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

6 days ago

Great prices

Great prices. I’m hoping your products are great too.

November 6, 2026

Unprompted review

Reply from Averyard

4 days ago

Dear Claudia W,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Nov 5, 2026

Easy to order but address seemed…

Easy to order but address seemed wrong. Trying to correct before it gets shipped.

November 5, 2026

Unprompted review

Reply from Averyard

Nov 6, 2026

Dear Gary Eugene,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Nov 4, 2026

The process seemed easy

The process seemed easy, but part of ordering is receiving the package, so check back once it arrives.

November 1, 2026

Unprompted review

Reply from Averyard

Nov 5, 2026

Dear Paul,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Nov 2, 2026

No information

I order since October 20 and still no tracking information if u click it's say not found please let me know...this is why I just try to order 1 before I order some of good things..if they can delivered good or not.. it's hard trust.espicially online.if amazon or iherb yes trusted online order

October 20, 2026

Unprompted review

Reply from Averyard

Nov 3, 2026

Dear Robbie Ingal,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Oct 31, 2026

easy to order the product

October 30, 2026

Unprompted review

Reply from Averyard

Nov 2, 2026

Dear roger
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 31, 2026

Easy to use without fuss.

October 30, 2026

Unprompted review

Reply from Averyard

Nov 2, 2026

Dear John:
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 29, 2026

User friendly site

User friendly site. Item looks well made in the advert, good concept. Looking forward to receiving and fitting the screws.

October 28, 2026

Unprompted review

Reply from Averyard

Oct 30, 2026

Dear david keen,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 29, 2026

Was very easy to navigate.

Was very easy and for me, that's great!

October 28, 2026

Unprompted review

Reply from Averyard

Oct 30, 2026

Dear Coral Baxter,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 29, 2026

The website was easy to navigate

The website was easy to navigate, the product looked as if it would be really useful early in the morning, and your reply was swift.

October 29, 2026

Unprompted review

Reply from Averyard

Oct 30, 2026

Dear Winks,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 27, 2026

Ordering was a simple easy process.

October 25, 2026

Unprompted review

Reply from Averyard

Oct 28, 2026

Dear David McGarrigal,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 26, 2026

It wasn't great

It wasn't great, I had trouble getting the transaction through your paying method

October 23, 2026

Unprompted review

Reply from Averyard

Oct 26, 2026

Dear Ronald:
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 24, 2026

Finding the product I wanted was easy

Finding the product I wanted was easy. The process of purchasing it was trouble free.

October 23, 2026

Unprompted review

Reply from Averyard

Oct 26, 2026

Dear Bob Klug,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 23, 2026

Found it difficult to navigate the site.

October 21, 2026

Unprompted review

Reply from Averyard

Oct 26, 2026

Dear John Dettman,
Thank you so much for taking the time to leave us a 3-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 22, 2026

Easy to navigate and order.

Easy to navigate and order.
Fast shipping and customer service every step of the way.

October 21, 2026

Unprompted review

Reply from Averyard

Oct 23, 2026

Dear Ash,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 21, 2026

knowledgeable and I enjoy the customer…service

You customer was very knowledgeable and I enjoy the customer service they were very thorough and entuned to product
I wasn't cohoused

September 20, 2026

Unprompted review

Reply from Averyard

Oct 22, 2026

Dear jemanwhite,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Oct 20, 2026

I have to say I thought I would not get…

October 20, 2026

Unprompted review

Reply from Averyard

Oct 21, 2026

Dear Tony Lackie,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

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Averyard Reviews

We use technology to protect platform integrity, but we don't fact-check reviews

Review summary

What people talk about most

Product

Order

User experience

Delivery service

Response time

Reviews shaping this summary

Answered by reviewers

Do reviewers feel that products from Averyard offer good value for money?

What are the delivery times and tracking experiences with Averyard?

Is Averyard a legit and safe place to shop?

Are there any hidden costs or unexpected fees when ordering from Averyard?

How does Averyard handle customer service complaints when things go wrong?

Company details

Written by the company

Contact info

Average

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All reviews

Quick and easy

Navigating to my purchase could not…

Very easy to follow and make my order

Lower score as product was terrible

Great prices

Easy to order but address seemed…

The process seemed easy

No information

easy to order the product

Easy to use without fuss.

User friendly site

Was very easy to navigate.

The website was easy to navigate

Ordering was a simple easy process.

It wasn't great

Finding the product I wanted was easy

Found it difficult to navigate the site.

Easy to navigate and order.

knowledgeable and I enjoy the customer…service

I have to say I thought I would not get…

The Trustpilot Experience

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