I joined the Bordeaux collection subscription and received my first case. At present I have mixed feelings. I've tried each of the selection and am not entirely convinced these wines are not quite as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Avery's may not have the weird and wonderful experimental type wines you sometimes see. But they do tend to have good, and good value, 'classic' wines. A good red for barbecue season, an all-purpos... See more
I genuinely love dealing with Averys, I’ve been purchasing wines from them regularly for over a year. They have wines and mixed cases for every occasion, whether it to send a friend a gift, wine for c... See more
Ordering on-line was a very simple and quick experience. A specified date for delivery at no extra cost was a bonus and that worked well too. Several of the wines I've enjoyed before and there are o... See more
Company details
Written by the company
Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine. We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.
Contact info
Bristol, United Kingdom
- 03330 148 208
- enquiries@averys.com
- averys.com
4.7
Excellent
14K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
always a source of good wine at…
always a source of good wine at competitive prices. enjoy the helpful advice from Rebecca Parr
March 25, 2026
Good advice on wines available
Good advice on wines available, friendly service and safe delivery of good value wines ordered.
April 10, 2026
A very delicious White Rioja!
April 10, 2026
As always great wine
February 14, 2026
Delivered as scheduled
Delivered as scheduled, although a knock on the door would have been better than just stashing the box behind the bike shed.
April 8, 2026
The efficiency when I order and the…
The efficiency when I order and the quality of the wine
April 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor delivery experience
Averys somehow managed to sell me wine that was out of stock. As their website often indicates how many bottles they have remaining, I'm not sure how this is possible.
Then I had a horrendous delivery. I used my annual membership to select a specific day for delivery when I knew I would be in to receive it. After year's of excellent service, that's now proving to be a waste of money.
Picked Tuesday. 1st box arrived Wednesday, the 2nd box on Thursday when I had to work in the office.
Typical Yodel delivery where they nearly left £200 of wine outside my flat building front door where it could have easily been stolen.
Not much point paying £30 for membership for special delivery when Yodel just deliver when they want.
I guess now they are part of laithwaites they've lost that independent customer service.
After being a customer for a couple of decades it's enough to make you rethink where to buy your wine from.
April 8, 2026
Reply from Averys Wine Merchants
I am really sorry for the issues with your recent order and that the original wines were out of stock. I can see we did get in touch with you about this and this was changed. I'm sorry there were the delays with your delivery, especially when you had chosen a named day. Your wines shouldn't have been left unsafe by the carriers. I can see your delivery instructions were defaulted to "Other - please specify" so I've now amended these to please leave out of sight in a safe place. We have also raised a formal complaint with the carriers so it will be fed back to ensure this doesn't happen again. As a further apology from us, please check your emails as we have sent you something which we hope you can use in the future. Thanks, Vicki
Always reliable.
April 7, 2026
Wine Advisor Abi is excellent
Wine Advisor Abi is excellent. Knowledgable and helpful with a great sense of humour. This is the only place to go for quality wine.
April 10, 2026
Unprompted review
Excellent Service
I always have a great experience shopping at Averys. The range of wines on offer on their website is expansive and they have a great selection of my preferred type of wine. I’ve had really good advice on choices from James who guides me to the less well known but always excellent wines. Delivery is swift and often early and after 2 years plus of shopping there, only a single delivery problem which was quickly rectified by James. Excellent service from a distinguished supplier of great wines.
April 2, 2026
Unprompted review
Straightforward ordering and prompt de
Straightforward ordering and prompt de
Ivory 48hrs
April 3, 2026
Order delivered only one & a half days…
Order delivered only one & a half days after ordering at short notice - excellent service.
April 1, 2026
I enjoy dealing with Neal and I have…
I enjoy dealing with Neal and I have enjoyed Cabalie for 5 or 6 years. However the 2025 was a big disappointment. I hope it was just that bottle. I will let you know in due course
April 2, 2026
Reply from Averys Wine Merchants
I am sorry you've had an off bottle of Cabalie. All of our wines are covered by 100% guarantee so if you find any issues with any further bottles, please let us know or you can mention it to Neil your wine guide the next time you place an order with him. Thanks, Vicki
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.