Aviator Nation Reviews 

164
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the clothing is exceptionally soft, comfortable, and stylish, making it a popular choice for daily loungewear. Many people also appreciate the friendly support team that quickly resolves sizing problems and order issues. Buyers frequently state that they love the unique designs and vibrant colors of these garments. Some reviewers were not happy with the poor product quality and items falling apart prematurely after washing. Consumers additionally experienced completely unresponsive customer service agents alongside frustrating difficulties with exchanges and strict return policies. Shoppers also mentioned that the high prices feel unjustified given these manufacturing flaws.

What people talk about most

Product

People report ambiguous experiences with product, as opinions on clothing quality and comfort are deeply... See more

Customer service

Consumers find customer service to be ambiguous, with highly mixed experiences reported. While many reviewers... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences regarding the clothing. While... See more

Price

Reviewers express strong dissatisfaction with the price, noting that the merchandise is way too expensive for... See more

Order

Users describe ambiguous interactions with order experiences, as feedback is deeply divided. On one hand,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Do not exchange an item online if you are really just looking to return. Especially if there was a discount on the original purchase. They offer an incentive to exchange which gives an additional (buy... See more

Rated 1 out of 5 stars

I must have called customer service 10-15 times today during business hours and they just don’t answer. I’ve been trying to get help with an order issue / sizing issue / return for over a week. I just... See more

Rated 1 out of 5 stars

Terrible customer service seems like a company with a lot of incompetent employees. If you’re going to have the nerve to charge $150 for a pair of sweatpants, you should really have an elevated compan... See more

Rated 1 out of 5 stars

I’ve been a loyal Aviator Nation customer for years, but this latest experience will probably be my last. I paid $1,100 over three weeks ago, and despite repeatedly being told my order was “in tra... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Information provided by various external sources

Aviator Nation is a privately owned lifestyle brand of contemporary casual wear founded by Paige Mycoskie in 2006.


Contact info

2.8

Average

TrustScore 3 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(164)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

best lounge clothe brand !!!!

I love this place!!! Dont even get me started on their sweats -- I live in them :) The crewnecks and zip ups are also so comfy too. Personally i think the sizing is a little confusing tho - the sweatpant sizing runs small, and the tops run big (at least for me), but i dont mind it that much. Anyways, even tho it can be expensy, its worth ur $$ and the employees are friendly. And the stores are vv cool and super fun. Plus, a pro of these clothes being expensive is you can tell there is no child labor involved and employees get paid more than enough - unlike Shein, Forever 21, and brands like that.

August 7, 2021
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look