Avshack Reviews 6

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

6 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Misleading Stock, Holds your money, Waste Time

This company accepts orders for products they clearly cannot fulfill and then hides behind “terms & conditions.”

I placed a prepaid order after being told dispatch would happen within 7 days. No dispatch happened. The timeline kept getting extended with no proper update. When I questioned this and mentioned filing a complaint, I was told: “If you want your refund, take your refund. Don’t talk unnecessary.”

If their policy is to cancel and refund when they can’t fulfill an order, then why take orders for out-of-stock items in the first place? Taking money, delaying repeatedly, and cancelling at the end is extremely unprofessional and wastes customers’ time.

This also explains why my earlier Cash on Delivery order was cancelled without any reason.

Refunding money after weeks of delay doesn’t justify misleading availability or poor customer behavior. I would strongly advise others to be cautious, especially with prepaid orders.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

They don’t pick up phone once the…

They don’t pick up phone once the payment is made. Had ordered Mission speakers, which their site promises to get for you in four days. It has been a week now. No response from their side. No one picks up phone to address your concerns. How anyone can trust them for what is promised! 😕

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

"Warning about dealing with AV Shack, Delhi

"Warning: Extremely poor post-purchase support. This company is only interested in you until the moment you place an order and pay. Once they have your money, you are completely on your own.
Despite multiple attempts to reach out via WhatsApp, email, and phone calls, they have gone completely silent and refuse to address any queries or concerns. They simply stop entertaining their customers after the payment is processed. If you are considering purchasing from their website, please use extreme caution and your own best judgment, as you will receive zero assistance if any problems arise."

December 19, 2025
Unprompted review

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