AwardBlinds.com Reviews 225

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I am delighted to write in genuine praise of AwardBlinds.com. I had a very tight delivery window. On my enquiry as to potentially expediting delivery, a representative from the company took personal c... See more

Rated 5 out of 5 stars

First and foremost, the blinds are great quality, easy to use and easy to install. It has been about 6 months since we installed them in 3 bedrooms and the dining room and they still work and look gre... See more

Rated 5 out of 5 stars

I purchased 2 7' solar blinds a year ago and absolutely loved them. Delivered in a timely manner; perfectly packed. All parts included; made to order; installed easily. Then one broke and I request... See more

Rated 5 out of 5 stars

We were DELIGHTED with our first purchase from AwardBlinds--they custom fit an awkwardly shaped window at much less than we would have paid for standard options at even the big box stores. The blinds... See more

Company details

  1. Furniture Store
  2. Blinds Shop
  3. Window Treatment Store

Information provided by various external sources

Custom Blinds and Shades at the lowest prices!


Contact info

4.8

Excellent

TrustScore 5 out of 5

225 reviews

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Rated 5 out of 5 stars

I ordered my blinds in the middle of…

I ordered my blinds in the middle of August 2020. I received them after 2 weeks and I absolutely can not stress enough how much I love them. They are well made, fit my window perfectly and will help keep the heat out. They have such a great amount of colors and you just can’t beat the price. I will be ordering more.

September 1, 2020
Unprompted review
Rated 5 out of 5 stars

EXCELLENT QUALITY

Not sure of the quality of their products so I ordered 1 simple blackout roller shade for my bathroom and am extremely happy with the quality and fit and just ordered another one for my other bathroom window! The shade material quality is an excellent thick vinyl and the roller mechanism is spring loaded so it is forgiving on fit, mine fit perfectly. EXTREMELY HAPPY with my purchase, and will definitely recommend and use them again!!

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

I searched the web and found the best…

I searched the web and found the best price for custom made shades. The website was very easy to use with many options. Once ordered customer service followed up to insure proper measurements were submitted. Although we had to wait for our order because of the COVID pandemic, it was worth the wait. Great customer service and product!

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

I had many questions before I actually…

I had many questions before I actually ordered. Award Blinds was so kind to promptly answer my questions. They gave me their thoughts after I sent them pictures of the area I wanted to put blinds. They gave me explicit instructions on how to order. When my blinds came, they were perfect!!!

July 22, 2020
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service and feee samples!

I wasn’t sure what product to order for my windows and the customer service was so knowledgeable and helpful. I was able to order sample swatches for free which arrived very quickly and helped pick the perfect color! When the blinds arrived they were exactly I wanted! Great quality and a beautiful product! Would highly recommend!

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful outdoor shades

Our beautiful outdoor shades arrived in a timely manner as stated on our purchase order. The custom sizes were perfect and installation was a breeze. In addition, before placing our order the customer service rep was very helpful in giving us pros and cons on the different shades. When it’s time to replace some inside blinds I know exactly where I’m getting them from!

June 15, 2020
Unprompted review
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Rated 5 out of 5 stars

Width and length fit perfectly

Width and length fit perfectly, easy to install myself from the online instructions. Nice tilt mechanism, feels solid when closing or opening the blinds. The valance was a nice surprise, comes with the side pieces for a high end finished look.

May 27, 2020
Unprompted review
Rated 5 out of 5 stars

The blinds are beautiful

The blinds are beautiful, and fit perfectly! I would certainly recommend your company to others looking for the best deal and quality blinds! Thank you!!

May 26, 2020
Unprompted review
Rated 1 out of 5 stars

Wait 6 to 7 weeks to still be disastisified.

After receiving our blinds after a month and half we opened our well awaited packages to begin putting up our blinds. We purchased 490$ in 5 sets of 2.5 inch blinds. First of all one the the sets of blinds had the drop cord and wand on the wrong side small but didn't match the other units.. Next they sent us 8 metal screws to put up the blinds.. Each set of blinds requires 6 screws minimal.. We were then told they don't deal with the packaging or making of the blinds its another company and they would have to get with them to receive new screws?? After paying what we paid you would think something so important to putting up blinds would be included. So they want us to wait for another set of screws ?? another few weeks ?? Really??? I will never purchase from this 3rd party company again and I advise all to use another company to purchase products.. Maybe a company that stands by their so called product they don't make, or ship, or provide.. just a home for telemarketers I assume.

May 26, 2020
Unprompted review
AwardBlinds.com logo

Reply from AwardBlinds.com

We apologize that the manufacturer did not include enough screws for installation, it was a simple oversight that was not intentional. As stated in our email reply, which was sent after hours on a holiday, we said that we would have the manufacturer send you the screws.

You replied that it is "bull" and that you already purchased screws. So, we replied and asked that you email us the receipt for the screws to see what we could do, even though our policies clearly state that in the event of missing parts, they will be re-sent and that we cannot pay for parts that you choose to buy. The reason it is policy to not pay for parts that a customer purchases, is that anyone can claim a screw is missing and request payment. No companies pay for customer purchased parts, yet we offered to see what could be done if you would email us the receipt, which you refused to do, indicating that the screws were most likely not missing in the first place. Policies are agreed to during checkout, to protect both the customer and us. Sadly, you would rather slander a company that made every effort to assist, than to accept the assistance.

Additionally, yes, we are a retailer, we are not a manufacturer. This is the same for our competitors, as they are not manufacturers either. Not once in your emails did you mention a mistake on a product, which seems odd that you would point out missing screws but not a product issue. Upon picture proof of the issue, the product would be remade correctly at no cost to you, if it was really made incorrectly.

We also apologize that due to COVID-19 manufacturer production times are running longer than normal, as the safety of manufacturer workers is the highest priority. However, your order shipped exactly within the estimated shipping dates that we provided on your order status, matching the estimated production times listed on our website. We apologize that you expected the product faster than we stated it would take. Thank you for your understanding during the global pandemic.

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Rated 5 out of 5 stars

I highly recommend this company for…

I highly recommend this company for ordering blinds on line. From the website through to delivery, ordering is flawless.
I had a problem in finding the correct measurement. Just called the Company and was given the correct measurement to use.
If need be, would definitely will order from this Company again.

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

Super Satisfied

Great quality, fast service. super simple installation. So pleased and I plan on ordering more for other rooms in my house. Super satisfied customer.

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

There were so many different online blind companies that I didn't know which to choose. I randomly selected Award Blinds and what was really appealing to me was that they had an excellent explanation of how to measure and order the blinds. They also had 1" faux wood blinds which is what I wanted. So I went with them and was not disappointed with their product and service.

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

This company is the very best

This company is the very best. I bought solar blinds and they work so beautifully. Keep the heat out and you can see outside thru them. I recommend them. Product came early and was easy to install.

February 5, 2020
Unprompted review
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