Awards.com Reviews 852

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that the awards and plaques are beautiful, well-made, and even exceed expectations. The ordering process is frequently described as easy and seamless, with many appreciating the quick responses and efficient communication from the staff. People also highlight the fast production times and reliable delivery service, often mentioning that orders arrive on time or even sooner than expected. However, some customers also noted issues with the final product, specifically regarding the etching or engraving not being as clear or deep as anticipated. A few other people also felt that the packaging could be improved, mentioning smudged items, damaged boxes, or gift boxes that seemed cheap. There were also occasional reports of incorrect orders or items arriving broken.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality and appearance of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the craftsmanship, clear... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and convenient... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the fast... See more

Based on these reviews

Rated 5 out of 5 stars

I LOVE working with Awards.com! Melissa, our account manager, reached out to ask if we needed to order awards again this year. From sending her our order details, proofing, and delivery, the entire ti... See more

Rated 5 out of 5 stars

Our organizations first time order with Awards.com and it was flawless, we ordered 3 different crystal awards for different levels and each one was perfect. Quality even exceeded our expectations. We... See more

Rated 5 out of 5 stars

We had forgot to order awards for the honorees at our big annual event last month. We discovered Awards.com because they had high-quality and affordable items...which is especially important for us... See more

Rated 5 out of 5 stars

The customer support from start to finish was amazing. They helped with numerous rounds of proofs, answered every question quickly, shipped on a tight timeline, and the awards were lovely. Sadly two w... See more


Company details

  1. #9 of 14 best companies in Trophy Shop
  2. #116 of 245 best companies in Business to Business Service
  3. #12 of 30 best companies in Corporate Gift Supplier
  4. #23 of 37 best companies in Promotional Item Store

About Awards.com

Written by the company

Awards.com is a distinguished provider of custom awards, known for their extensive array of elegant recognition awards. They specialize in crafting bespoke crystal awards, which serve as timeless tokens of appreciation, and glass awards that combine contemporary design with classic elegance. Their catalog also features a variety of plaque awards, from traditional to modern, perfect for honoring any achievement. For commemorating steadfast commitment, their service awards for employees are tailored to celebrate milestones and contributions. In addition, Awards.com offers an impressive selection of acrylic awards, prized for their durability and clear, glass-like appearance. Every piece from Awards.com is meticulously designed to convey a message of excellence and is an outstanding way to acknowledge the hard work and dedication of individuals and teams alike.

FREE Shipping*

Written by the company

on orders over $500 within the US & Canada*
FREE UPS Ground Shipping on minimum merchandise purchase of $500 to one Contiguous US and Canada (excluding Yukon, Northwest Territories, and Nunavut) shipping address. Limited to US & Canadian orders. Other exclusions may apply. See site fore details.

100% Satisfaction Guarantee

+ Lowest Price Guarantee

100% Satisfaction GUARANTEE

We guarantee that the products you received are as advertised and manufactured at the highest quality and delivered at our lowest advertised price. If you are not 100% satisfied with your Awards.com purchase within 30 days of receipt, we will exchange your item or refund your money. We'll do whatever it takes to make it right!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

852 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ongoing great experience

April Griffin continues to be fabulous rep for the past few years. She's super responsive and walks me through the decisions so that I get through the process seamlessly. The awards products are also well done.

October 31, 2025
Rated 5 out of 5 stars

Exceeded Expectations!…

I ordered my award and was able to get it in 3 weeks time. It exceeded my expectation. It was simply beautiful and made a good impression on the person receiving it. I was also helped tremendously by the customer service who game me the confidence to order and helped me prep to get the award as quickly as possible.

November 4, 2025
Rated 1 out of 5 stars

Award arrived too late

I told the salesperson from the start what my deadline was for receiving this item. While it did take me a bit to get the correct artwork, I didn’t received the proof. By the time I asked about it it was too late to get it delivered in time. He blamed it on me. He didn’t follow up so I’m pretty pissed about it. I asked hi. Several times to expedite this when I realized it may not arrive in time.

October 28, 2025
Rated 5 out of 5 stars

I recently had the pleasure of using…

I recently had the pleasure of using Awards.com, and I must say, the experience was nothing short of fantastic! From the impressive range of products to the seamless ordering process, everything exceeded my expectations.

The website is user-friendly, making it easy to browse through an extensive selection of awards, plaques, and trophies tailored for any occasion. The customization options are robust, allowing for personalized touches that truly make each award special.

Customer service deserves a special mention—responsive, helpful, and genuinely committed to ensuring satisfaction. They guided me through every step, ensuring my order was perfect.

When the awards arrived, I was blown away by the craftsmanship. The quality was impeccable, with clear engravings and a polished finish that added an elegant touch.

Awards.com turned what could have been a stressful process into an enjoyable, efficient experience. I highly recommend them to anyone looking for high-quality awards with exceptional service!

October 28, 2025
Rated 5 out of 5 stars

Easy ordering and fast shipping

Easy ordering and fast shipping! We ordered close to our deadline and they were able to accommodate and ship quickly without any issues. I've used them before and when I switched jobs they came with me! Absolutely will be ordering again.

October 27, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look